TravelBank vs. TripIt

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TravelBank
Score 3.0 out of 10
N/A
TravelBank, headquartered in San Francisco, offers their travel management for businesses, featuring booking management, travel policy management, spend tracking and management, and other features.
$12
per user/per month
TripIt
Score 8.0 out of 10
N/A
TripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
Pricing
TravelBankTripIt
Editions & Modules
Expenses
$12
per user/per month
Travel
$15
per month
Premium Expenses and Travel
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
TravelBankTripIt
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TravelBankTripIt
Features
TravelBankTripIt
Travel Management
Comparison of Travel Management features of Product A and Product B
TravelBank
-
Ratings
TripIt
7.6
Ratings
80% above category average
Customizable Approval Workflows00 Ratings7.00 Ratings
Extensive Inventory00 Ratings8.00 Ratings
Readily Available Support00 Ratings7.00 Ratings
Easy Travel Booking00 Ratings7.00 Ratings
Mobile Travel Application00 Ratings9.00 Ratings
Centralized Itinerary Management00 Ratings10.00 Ratings
Collaborative Booking00 Ratings6.00 Ratings
Reuses Traveler Information00 Ratings5.00 Ratings
User-friendly Interface00 Ratings9.00 Ratings
Travel Alerts00 Ratings8.00 Ratings
Best Alternatives
TravelBankTripIt
Small Businesses
Rippling
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Score 8.9 out of 10
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Rippling
Score 8.9 out of 10
Medium-sized Companies
Lola.com
Lola.com
Score 8.0 out of 10
Lola.com
Lola.com
Score 8.0 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
Emburse Chrome River
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TravelBankTripIt
Likelihood to Recommend
7.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
7.8
(0 ratings)
9.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
TravelBankTripIt
Likelihood to Recommend
The company-wide implementation of TravelBank greatly increased the efficiency of our expense reimbursement process. It mitigated many pain points such as errors, inconsistencies, and missing information in our manual Excels that were very hard to version control and track through the approval/reimbursement process. Overall, TravelBank has made all of our lives easier!
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TripIt is one of those business apps that, while not strictly required, represents a huge quality of life improvement for those of us who travel regularly for work. Capturing your itinerary information in one place, so you have one point of reference is a great benefit. When you couple that with relevant notifications about your itinerary, and an Apple Watch app for quick at-a-glance information about your travel plans, you really can't beat it. Highly recommended.
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Pros
  • Ease of use - TravelBank is super user-friendly and easy to use whether you use the platform online or through their app.
  • Ability to effectively track expense submission, approval and reimbursement process. TravelBank allows users to see exactly where their expense report is in the process.
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  • Travel itinerary tracking to see track delays or flight changes (pro version)
  • Seat tracker to nab the best seat no matter what class of air travel (pro version)
  • Time to airport, train station information (pro version)
  • Check in reminder (pro version)
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Cons
  • Expanding the hotel offerings - they already have a huge inventory, but it would be great to have more AirBnB-like options
  • I've found particularly with flights that the employee rewards are much less - I realize that is just a function of airfare costs, but it feels like most of the time I need to go over budget
  • Add Uber and Lyft options
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  • Some addresses sometimes do not load (But this is becoming rare these days)
  • Add some color to the icons (again minor improvement)
  • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
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Likelihood to Renew
No answers on this topic
I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
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Usability
No answers on this topic
It is very easy to use and you can combine with Apple Watch por easier usage. Also, it can be synchronised with your gmail for automatically update your travel plans and that ways is even more helpful.
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Reliability and Availability
No answers on this topic
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
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Performance
No answers on this topic
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
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Support Rating
I have had 2 instances where the hotel double charged me and it took months to get back. I was never given a reason why and no one followed up with me -- I just got the money in my account one day and would have never known had I not been looking at my account that day,
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This rating is solely based on information I've gotten for TripIt's self-help options. I've never had to contact them directly for support. Nonetheless, their online FAQ and knowledgebase have provided answers to all the questions I've had, including the lack of a boarding pass feature that I mentioned earlier in my review. All in all, I've had no issues here.
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Implementation Rating
No answers on this topic
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
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Alternatives Considered
It stacks up right next to concur. They're both great products; they are complementary, not competitors. We used to use Rocketrip, which was complete garbage. I like that I get rewards on Uber. I like that I get rewards on Amazon. I wish I could get hotel rewards, not just AirBNB rewards.
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I haven't evaluated any others. I have been happy with TripIt so I have not felt the need to find others. I am not really aware of any others. I might eventually looks at others if TripIt stops coming up with enhancements. I have no plans to search yet.
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Scalability
No answers on this topic
Tripit is working great for everyone, each department meeting both company and individual needs.
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Return on Investment
  • I'm not in the finance department, but I'd guess our travel spend per employee has reduced since we started using TravelBank.
  • We now have one travel supplier, with flights and hotels paid from a central account, rather than everyone booking through a variety of channels with their own card. In case of emergency, the company knows which flight you're on, which hotel you're staying at.
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  • Comfort of mind is a huge personal positive impact.
  • When a work-related emergency occurred, the co-workers could know if someone would be able to answer a phone call or were in the middle of a flight.
  • No negative impact unless a co-worker didn't use it when traveling - disrupted the team more than we expected.
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ScreenShots