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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TravelBank

    Score3 out of 10
    N/ATravelBank, headquartered in San Francisco, offers their travel management for businesses, featuring booking management, travel policy management, spend tracking and management, and other features.

    $12

    per user/per month

    TravelPerk

    Score6.8 out of 10
    N/ATravelPerk, headquartered in Barcelona, offers their eponymous travel management application supporting bookings management, travel policy controls and management, invoicing, and other features.N/A
    Pricing
    TravelBankTravelPerk
    Editions & Modules
    Expenses
    $12
    per user/per month
    Travel
    $15
    per month
    Premium Expenses and Travel
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    TravelBankTravelPerk
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    TravelBankTravelPerk
    Considered Both Products
    TravelBank
    No answer on this topic
    TravelPerk S.L.
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    TravelBankTravelPerk
    Small Businesses
    Airbnb for Work
    Score8.5 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Lola.com
    Score8 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    Egencia
    Score1.7 out of 10
    Egencia
    Score1.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TravelBankTravelPerk
    Likelihood to Recommend
    7.0
    (14 ratings)
    6.2
    (8 ratings)
    Support Rating
    7.8
    (6 ratings)
    10.0
    (1 ratings)
    User Testimonials
    TravelBankTravelPerk
    Likelihood to Recommend
    TravelBank
    The company-wide implementation of TravelBank greatly increased the efficiency of our expense reimbursement process. It mitigated many pain points such as errors, inconsistencies, and missing information in our manual Excels that were very hard to version control and track through the approval/reimbursement process. Overall, TravelBank has made all of our lives easier!
    Incentivized
    Read full review
    TravelPerk S.L.
    Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.
    Incentivized
    Read full review
    Pros
    TravelBank
    • TravelBank encourages employees to book lower cost flights and hotels. Employees receive half the difference between the average cost for the service and the cost the company is paying in the form of vouchers for Amazon/Airbnb etc. For example, if the average cost of a flight from SFO to JFK is $500, and the employee books a $400 flight, the employee gets $50 and the company saves $50.
    Incentivized
    Read full review
    TravelPerk S.L.
    • Very clean, attractive interface. TravelPerk is easy to use and looks great.
    • Good customer support. When I've had trouble with bookings, TravelPerk support responds quickly and addresses the issue.
    • You can easily add personal travel information (e.g., frequent flyer numbers) that are automatically applied to your flights, no need to add it manually with each booking.
    Incentivized
    Read full review
    Cons
    TravelBank
    • It was hard to find a good hotel in my budget.
    • I wish I could get the incentives back in cash.
    • I have trouble using the user interface and wish I could store my common searches easier bcecauseI usually only travel to one place.
    • They need to have a better search tool. Like, if a hotel is unavailable it still needs to come up in the search bar -- not necessarily on the map or home screen, but it would help to see all options if I search because for some reason a ton of hotels that I know have open rooms do not show up.
    Incentivized
    Read full review
    TravelPerk S.L.
    • Truly awful customer service agents who are careless and make mistakes constantly
    • Inability to see other travelers on the App, even as an admin
    • AE does not escalate issues quickly or seriously enough
    Read full review
    Support Rating
    TravelBank
    The TravelBank team came in for a Lunch and Learn, which was great! Our account team spent a lot of time walking through all of the features and capabilities of TravelBank, as well as tips and tricks for using the online platform and the app. This was tremendously helpful! Also, whenever we need to contact customer support if we are experiencing and difficulties, they are beyond responsive and very helpful!
    Incentivized
    Read full review
    TravelPerk S.L.
    Great customer service and the chat is wonderful. There is always someone connected.
    Incentivized
    Read full review
    Alternatives Considered
    TravelBank
    It is much easier to use than Concur, but typically Concur is mandated to use. We also quickly tried other apps but found that TravelBank was the best. Other apps had issues in trying to recognize the amount if a tip was added and often failed. This is why I like entering in the actual value.
    Incentivized
    Read full review
    TravelPerk S.L.
    Travel Perk can be globally used from all of our Offices, worldwide, applying the same regulations and corporate Credit Cards. It searches for all Airlines and Hotels, listening results according to priorities and search metrics.
    Incentivized
    Read full review
    Return on Investment
    TravelBank
    • I'm not in the finance department, but I'd guess our travel spend per employee has reduced since we started using TravelBank.
    • We now have one travel supplier, with flights and hotels paid from a central account, rather than everyone booking through a variety of channels with their own card. In case of emergency, the company knows which flight you're on, which hotel you're staying at.
    Incentivized
    Read full review
    TravelPerk S.L.
    • Generally, there are cost savings available over other options.
    • Providing employees with autonomy frees up the management team from having to book and/or approve travel.
    Incentivized
    Read full review
    ScreenShots