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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cyfe

    Score8.8 out of 10
    N/ACyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

    $29

    per month

    Zoho Analytics

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

    $30

    per month 2 users

    Pricing
    CyfeZoho Analytics
    Editions & Modules
    Starter
    $29
    per month
    Standard
    $39
    per month
    Pro
    $65
    per month
    Premier
    $119
    per month
    Basic
    $30
    0.5M rows, 2 users
    Professional
    $30
    per user per month billed annually
    Standard
    $60
    1M rows, 5 users
    Premium
    $145
    5M rows, 15 users
    Enterprise
    $575
    50M rows, 50 users
    Offerings
    Pricing Offerings
    CyfeZoho Analytics
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
    More Pricing Information
    Community Pulse
    CyfeZoho Analytics
    Considered Both Products
    Traject
    No answer on this topic
    Zoho
    Chose Zoho Analytics
    For the features it offers, the pricing of Zoho is unmatchable. The other offerings were very limited in comparison to the first tier.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    78 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    71 Answers
    Features
    CyfeZoho Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Cyfe, by Traject and Zoho Analytics
    Feature
    Cyfe, by Traject
    6.9
    27 Ratings
    17% below category average
    Zoho Analytics
    8.7
    131 Ratings
    6% above category average
    Pixel Perfect reports6.817 Ratings8.8102 Ratings
    Customizable dashboards5.027 Ratings8.5131 Ratings
    Report Formatting Templates9.120 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Cyfe, by Traject and Zoho Analytics
    Feature
    Cyfe, by Traject
    8.5
    25 Ratings
    5% above category average
    Zoho Analytics
    8.1
    133 Ratings
    1% above category average
    Drill-down analysis8.715 Ratings8.0127 Ratings
    Formatting capabilities8.120 Ratings7.6132 Ratings
    Integration with R or other statistical packages10.09 Ratings00 Ratings
    Report sharing and collaboration7.025 Ratings8.6133 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Cyfe, by Traject and Zoho Analytics
    Feature
    Cyfe, by Traject
    9.2
    22 Ratings
    10% above category average
    Zoho Analytics
    8.4
    125 Ratings
    1% above category average
    Publish to Web10.014 Ratings8.1104 Ratings
    Publish to PDF10.020 Ratings8.7123 Ratings
    Report Versioning6.89 Ratings00 Ratings
    Report Delivery Scheduling10.016 Ratings8.4108 Ratings
    Delivery to Remote Servers9.04 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Cyfe, by Traject and Zoho Analytics
    Feature
    Cyfe, by Traject
    8.9
    18 Ratings
    11% above category average
    Zoho Analytics
    8.0
    80 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.017 Ratings8.276 Ratings
    Location Analytics / Geographic Visualization8.614 Ratings8.568 Ratings
    Predictive Analytics10.08 Ratings7.462 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Cyfe, by Traject and Zoho Analytics
    Feature
    Cyfe, by Traject
    8.6
    21 Ratings
    1% above category average
    Zoho Analytics
    8.5
    125 Ratings
    0% above category average
    Multi-User Support (named login)10.020 Ratings8.7123 Ratings
    Role-Based Security Model6.314 Ratings8.968 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.416 Ratings8.5118 Ratings
    Single Sign-On (SSO)9.76 Ratings8.670 Ratings
    Report-Level Access Control00 Ratings8.026 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Cyfe, by Traject and Zoho Analytics
    Feature
    Cyfe, by Traject
    9.3
    19 Ratings
    17% above category average
    Zoho Analytics
    6.3
    93 Ratings
    21% below category average
    Responsive Design for Web Access9.418 Ratings7.367 Ratings
    Mobile Application10.05 Ratings4.069 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.713 Ratings5.882 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Cyfe, by Traject and Zoho Analytics
    Feature
    Cyfe, by Traject
    8.4
    6 Ratings
    8% above category average
    Zoho Analytics
    8.3
    61 Ratings
    6% above category average
    REST API8.64 Ratings8.157 Ratings
    Javascript API10.02 Ratings00 Ratings
    iFrames10.04 Ratings8.549 Ratings
    Java API10.02 Ratings00 Ratings
    Themeable User Interface (UI)5.94 Ratings00 Ratings
    Customizable Platform (Open Source)5.83 Ratings00 Ratings
    Best Alternatives
    CyfeZoho Analytics
    Small Businesses
    Excel4apps
    Score8.6 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyfeZoho Analytics
    Likelihood to Recommend
    8.0
    (29 ratings)
    7.1
    (135 ratings)
    Likelihood to Renew
    9.4
    (9 ratings)
    8.9
    (9 ratings)
    Usability
    7.0
    (3 ratings)
    7.8
    (79 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    5.4
    (18 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    5.5
    (3 ratings)
    Data Sharing and Collaboration
    9.1
    (27 ratings)
    7.7
    (51 ratings)
    Data Sources
    8.3
    (27 ratings)
    8.8
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (67 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    CyfeZoho Analytics
    Likelihood to Recommend
    Traject
    Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
    Incentivized
    Read full review
    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Pros
    Traject
    • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
    • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
    • Colored visualizations of stats make it easy to notice when campaigns are taking off
    Incentivized
    Read full review
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
    Read full review
    Cons
    Traject
    • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
    • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
    • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
    Read full review
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Traject
    It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
    Read full review
    Zoho
    I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
    Incentivized
    Read full review
    Usability
    Traject
    I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
    Incentivized
    Read full review
    Zoho
    For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Traject
    No answers on this topic
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
    Read full review
    Performance
    Traject
    No answers on this topic
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
    Read full review
    Support Rating
    Traject
    Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
    Read full review
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
    Read full review
    Implementation Rating
    Traject
    Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
    Read full review
    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
    Read full review
    Alternatives Considered
    Traject
    The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
    Read full review
    Zoho
    Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
    Read full review
    Scalability
    Traject
    No answers on this topic
    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
    Read full review
    Return on Investment
    Traject
    • Cyfe allows us to provide real time data to our clients
    • Cyfe allows us to provide detailed analytics to our clients showing actual results
    • Cyfe reduced our need to provide monthly "reports" to our marketing clients
    • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
    Read full review
    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
    Read full review
    ScreenShots

    Zoho Analytics Screenshots

    Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.