TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tracksmart

    Score1 out of 10
    Small Businesses (1-50 employees)
    Tracksmart is a time and attendance option from the small Florida company of the same name.N/A

    WhenToWork

    Score9 out of 10
    N/AWhenToWork is employee scheduling application from the California-based company of the same name.N/A
    Pricing
    TracksmartWhenToWork
    Editions & Modules
    Attendance - Coretrack
    $169.00 ($21.95)
    billed annually (billed monthly)
    Scheduling - Basic
    $264 ($24)
    billed annually (billed monthly)
    TimeClock - Basic
    $264 ($24)
    billed annually (billed monthly)
    Attendance - Flextrack
    $269.00 ($31.95)
    billed annually (billed monthly)
    Attendance - Powertrack
    $369.00 ($41.95)
    billed annually (billed monthly)
    Scheduling - Plus
    $528 ($49)
    billed annually (billed monthly)
    TimeClock - Plus
    $528 ($49)
    billed annually (billed monthly)
    Scheduling - Premium
    $768 ($69)
    billed annually (billed monthly)
    TimeClock - Premium
    $768 ($69)
    billed annually (billed monthly)
    Scheduling - Enterprise
    $1,068 ($99)
    billed annually (billed monthly)
    TimeClock - Enterprise
    $1,068 ($89)
    billed annually (billed monthly)
    No answers on this topic
    Offerings
    Pricing Offerings
    TracksmartWhenToWork
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    TracksmartWhenToWork
    Small Businesses
    When I Work
    Score8.7 out of 10
    When I Work
    Score8.7 out of 10
    Medium-sized Companies
    When I Work
    Score8.7 out of 10
    When I Work
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TracksmartWhenToWork
    Likelihood to Recommend
    1.0
    (4 ratings)
    9.0
    (3 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    User Testimonials
    TracksmartWhenToWork
    Likelihood to Recommend
    ComplyRight
    I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
    Incentivized
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    WhenToWork
    WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
    Incentivized
    Read full review
    Pros
    ComplyRight
    • The platform is easy to use and it tracks everyone's attendance very well.
    • I like how the system notifies me via email to review and approve employee's days requested.
    • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
    • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
    Incentivized
    Read full review
    WhenToWork
    • WhenToWork utilizes templates that make scheduling a breeze.
    • WhenToWork allows the user to "drag and drop" entries for quick changes.
    Incentivized
    Read full review
    Cons
    ComplyRight
    • I wish the clock-in and attendance were on the same page
    • Sometime it says it's "resting" when trying to login
    Incentivized
    Read full review
    WhenToWork
    • The mobile app is too restrictive and could use a makeover.
    • Would like the program to remember defaults (ie. "my positions", etc.)
    Incentivized
    Read full review
    Support Rating
    ComplyRight
    Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
    Incentivized
    Read full review
    WhenToWork
    WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
    Incentivized
    Read full review
    Alternatives Considered
    ComplyRight
    Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
    Incentivized
    Read full review
    WhenToWork
    WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
    Incentivized
    Read full review
    Return on Investment
    ComplyRight
    • Loss of company data
    • Creation of stress within organization
    • In my experience, complete mess
    Incentivized
    Read full review
    WhenToWork
    • N/A. Not a manager, just a user.
    Incentivized
    Read full review
    ScreenShots

    Tracksmart Screenshots

    Screenshot of Attendance Tracking CalendarScreenshot of Supervisor Dashboard