TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tipalti

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Tropic

    Score9.4 out of 10
    N/ATropic is a procurement intelligence platform that automatically finds ways to reduce and control costs. By combining procurement workflows, supplier management, and benchmark pricing data together in one place, Tropic brings visibility, control, and leverage to company spend.N/A
    Pricing
    TipaltiTropic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TipaltiTropic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
    More Pricing Information
    Community Pulse
    TipaltiTropic
    Considered Both Products
    Tipalti
    No answer on this topic
    Tropic
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    92 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    83 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    92 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    62 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    66 Answers
    No answers on this topic
    Features
    TipaltiTropic
    Payment Management
    Comparison of Payment Management features of Tipalti and Tropic
    Feature
    Tipalti
    9.1
    58 Ratings
    19% above category average
    Tropic
    -
    Ratings
    Customizable Approval Policies9.146 Ratings00 Ratings
    Financial Document Management8.343 Ratings00 Ratings
    Payment Status Tracking9.455 Ratings00 Ratings
    Payment Audit Trail9.449 Ratings00 Ratings
    Duplicate Bill Detection9.049 Ratings00 Ratings
    Advanced OCR8.942 Ratings00 Ratings
    Electronic Funds Transfer9.344 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Tipalti and Tropic
    Feature
    Tipalti
    8.3
    52 Ratings
    22% above category average
    Tropic
    -
    Ratings
    Automated Accounts Payable Processes8.849 Ratings00 Ratings
    Vendor Management9.349 Ratings00 Ratings
    Tax Form Preparation6.629 Ratings00 Ratings
    User Ratings
    TipaltiTropic
    Likelihood to Recommend
    8.8
    (97 ratings)
    9.5
    (2 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (73 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (14 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.4
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TipaltiTropic
    Likelihood to Recommend
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
    Read full review
    Tropic
    Tropic is not ideal if you only have contracts below $5k. There isn't sufficient room to successfully negotiate those down. However, if you have sizable and or multi-year contracts, this is where they excel because they have a lot of real life data points to pull from. They are also tough negotiators. One of our reps owned an exhausting negotiation process with a data aggregator and saved us hundreds of thousands of dollars.
    Incentivized
    Read full review
    Pros
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Tropic
    • Contract negotiation
    • Contract visibility
    • Benchmarking
    • Current contract usage
    Incentivized
    Read full review
    Cons
    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Tropic
    • Their platform could be improved a bit to do a better job of shadow IT tracking (licenses being used or expenses).
    • Lowering prices for folks who may only want their platform without negotiation services.
    Incentivized
    Read full review
    Likelihood to Renew
    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
    Read full review
    Tropic
    No answers on this topic
    Usability
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
    Read full review
    Tropic
    No answers on this topic
    Reliability and Availability
    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Tropic
    No answers on this topic
    Performance
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Tropic
    No answers on this topic
    Support Rating
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
    Read full review
    Tropic
    No answers on this topic
    Online Training
    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Tropic
    No answers on this topic
    Implementation Rating
    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
    Read full review
    Tropic
    No answers on this topic
    Alternatives Considered
    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
    Read full review
    Tropic
    We reviewed other provides for automated bill entry, but not for contract negotiation.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Tropic
    No answers on this topic
    Scalability
    Tipalti
    We were given the option of only one integration.
    Read full review
    Tropic
    No answers on this topic
    Return on Investment
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
    Read full review
    Tropic
    • They returned savings for us that was greater than the cost of their service.
    • The company has better hygiene in terms of being on top of our contracts - from negotiating terms that finance cares about to ensuring we don't let a contract auto-renew.
    Incentivized
    Read full review
    ScreenShots

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal