Engageware vs. YouCanBookMe

TimeTrade is a good fit for a team with regular hours and little schedule fluctuation, one type of role being hired at a time, a limited budget, excellent phone/communication skills to work with the customer service team effectively, and a very clear idea of exactly how the hiring process needs to be structured. Not recommended for teams with diverse appointment types/programs, complex/shifting schedules, and enough budget to afford a higher end product.

Incentivized

YouCanBook.Me has made it really easy to schedule calls with applicants and with team members scattered across the world. We use it a lot to schedule follow up calls with potential leads from conferences and other recruiting events, which has been really key in converting leads from those events, and we direct applicants for our internship and staff positions to YouCanBook.Me to schedule interviews. We also use it to schedule calls with team members internationally. It is most useful for scheduling a call between two participants.

Incentivized

• The customers really like that they can book time with our reps when it's convenient for both parties.
• TimeTrade integrates with Outlook, so the online calendar is in sync with the reps.

Incentivized

• Allows a prospect flexibility in choosing a time to meet
• Saves me a lot of time with followup phone calls to book a spot
• I can choose the times I am available for each day
• If I block off time in my Outlook calendar, it blocks it off in YouCanBook.Me as well, so if there is a one-off time I cannot meet, I can just block it in my calendar instead of going into my YouCanBook.Me account

Incentivized

• I wish it was a bit more integrated with my calendar (Outlook). I have to manually add times to it and retrieve responses to pick a time

Incentivized

• We loved the old version of youcanbook.me. Once they updated the site and functionality, we hated it. We kept reverting back to the old version, but now we cannot use the old version anymore. The new version has made it much slower to set up a new profile and fill in all of the reminders.
• If they made it faster to populate a new profile by limiting repetition, that'd be awesome. We have to edit the titles of calendar events, emails to us, emails to participants, etc.
• Working with Google calendar is sometimes frustrating, but they've recently updated it to make it easier for us to duplicate calendar events. Youcanbook.me syncs with Google calendar, so making all of the calendar events set to "Free" (previously, "Available") is pretty annoying.

Incentivized

I've used their online support, which has answered my questions for the most part. If I remember correctly, they were responsive when I emailed them as well.

Incentivized

I haven't looked at any others recently, but plan to, so not sure what the latest features are on other systems.

Incentivized

Youcanbook.me is a pretty unique service, but some others have come up since we started using it in 2015. There´s some competition like simply book or roomzilla, but he haven´t considered them because they aren't as cost-effective or simply haven't found a need to do it yet. Folk at youcanbookme have given us great user support and have many benefits for the educational sector, which make it hard for competition because we are pretty happy with their service :)

• TimeTrade makes me more efficient because it eliminates the e-mails and calls back and forth to set up appointments.

Incentivized

• This has saved me untold hours of telephone tag and email wars by allowing people to self-serve. Time is the most valuable commodity.
• The reminder system also saves time.
• The best is that, once it's set up, it doesn't require regular maintenance unless my products or meeting types change.

Incentivized