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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Engageware

    Score9 out of 10
    N/AEngageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…N/A
    Pricing
    Engageware
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Engageware
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Engageware
    Considered Both Products
    Engageware
    Chose Engageware
    I haven't looked at any others recently, but plan to, so not sure what the latest features are on other systems.
    Incentivized
    Chose Engageware
    TimeTrade is the only software of its kind that I've used, but if I was placed in a similar role again (managing a team of interviewers) depending on license costs and budget I would consider hiring a part-time scheduling coordinator instead. While I wasn't an employee at the …
    Incentivized
    Chose Engageware
    TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Best Alternatives
    Engageware
    Small Businesses
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.7 out of 10
    Enterprises
    Doodle
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Engageware
    Likelihood to Recommend
    6.0
    (5 ratings)
    Support Rating
    8.0
    (2 ratings)
    User Testimonials
    Engageware
    Likelihood to Recommend
    Engageware
    It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.
    Incentivized
    Read full review
    Pros
    Engageware
    • Customized schedules for each employee.
    • High degree of customization possible.
    • Set-up doesn't require coding skill (even HTML).
    Incentivized
    Read full review
    Cons
    Engageware
    • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
    • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
    Incentivized
    Read full review
    Support Rating
    Engageware
    Their support team often gets back to us promptly and is very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Engageware
    TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
    Incentivized
    Read full review
    Return on Investment
    Engageware
    • Saves me time by automating appointments.
    • Low-cost, so little to no impact on budget.
    Incentivized
    Read full review
    ScreenShots

    Engageware Screenshots

    Screenshot of Appointment Scheduling, queue management and reportingScreenshot of Use Salesforce? Online Meeting & Appointment Scheduling purpose-built for Salesforce.Screenshot of Schedule unlimited appointments through your website, email and prospecting campaigns, and social media channels