TimeClock Plus is a time tracking and attendance solution from Data Management Incorporated (DMI) in San Angelo, Texas. The Express edition is targeted at small businesses, Standard and Pro at larger businesses, and finally TimeClock Plus OnDemand is a complete cloud-based solution.
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TMetric
Score 10.0 out of 10
Small Businesses (1-50 employees)
TMetric is an online time tracker designed for freelancers and teams of any size. With TMetric users can: set budgets for their projects; set rates on any task, client, project or team member; create tags and set them to any task; see their workday on a timeline; get detailed time and money reports. TMetric integrations include Asana, Basecamp, Bitbucket, GitHub, GitLab, Jira, Pivotal Tracker, Redmine, Trello, Visual Studio Online, Wrike, and YouTrack.
TCP is great for timekeeping and tracking. There's a mobile app and a web based clock system. The mobile app works well for most employees, but there are some that have trouble with it. It seems the app has extra steps to confirm clocking in and out that some miss or skip and there's a little bit of UI related items that could use some clean up. Outside of the minor flaws, TCP is a great tool for managing time for employees.
The product has improved a lot since they started. It's becoming more robust, and still simple with a lot of great features. The interface, although has room for improvement, is easy to use and quick to learn, providing a pleasant experience. It doesn't require the user to spend a lot of minutes editing form fields, and at the end of the day/week, you will have your report of work done.
We use the integration with Zapier to connect our calendars to TMetric, and there is some limitation in that only one set of default settings (task, project) can be applied.
It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours
I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.
I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.
During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
We have used Rippling as an employee management software that essentially has a cleaner and smaller scale clock-in and clock-out feature that was easier to use for our team. I think the TimeClock Plus beats out Rippling when you have a bigger team that needs to constantly clock-in and clock-out but for our needs, Rippling was perfect and allowed us to pay them all in the same software.
We required the 3 fields to be entered: project, task and activity - with links to related software (in GitHub). When we last evaluated, in 2018, only TMetric enables us to configure these with sufficient granularity for our needs.
