TMetric

The product has improved a lot since they started. It's becoming more robust, and still simple with a lot of great features. The interface, although has room for improvement, is easy to use and quick to learn, providing a pleasant experience. It doesn't require the user to spend a lot of minutes editing form fields, and at the end of the day/week, you will have your report of work done.

Incentivized

• Tracking time spent by a person or a group on a project
• View report of time spent by a team in different tasks

Incentivized

• We use the integration with Zapier to connect our calendars to TMetric, and there is some limitation in that only one set of default settings (task, project) can be applied.

I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.

Incentivized

During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).

We required the 3 fields to be entered: project, task and activity - with links to related software (in GitHub). When we last evaluated, in 2018, only TMetric enables us to configure these with sufficient granularity for our needs.

• Fantastic time reporting means increased knowledge of project health and quarterly projections.
• It gives detailed reports on your daily workflow.
• It allows our developers to be accurate on their time entries. This tool even syncs with both Jira and Trello!

Incentivized