Tidio vs. Verloop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Tidio
Score 8.6 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
life time
Verloop
Score 0.0 out of 10
N/A
Indian company Verloop provides AI conversational and chatbot building technology.N/A
Pricing
TidioVerloop
Editions & Modules
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
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Offerings
Pricing Offerings
TidioVerloop
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
TidioVerloop
Features
TidioVerloop
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Tidio
7.0
Ratings
17% below category average
Verloop
-
Ratings
Chat history and transcripts7.00 Ratings00 Ratings
Chat reporting7.00 Ratings00 Ratings
Chat and web analytics7.00 Ratings00 Ratings
User Ratings
TidioVerloop
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
TidioVerloop
Likelihood to Recommend
It's extremely easy to install and set up. The visual customization is thorough (brand colors etc.). There is lots of help documentation. There is an iOS and Android app for users on the go and built in integrations with CRMs as well as other third-party applications, along with a Zapier API which can connect to virtually any other third-party application.
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Pros
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
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Cons
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
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Alternatives Considered
While HubSpot focuses on all marketing/sales/lead gen efforts, Tidio is a more specialized product.
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Return on Investment
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
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ScreenShots

Tidio Screenshots

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