ThunderTix vs. Webex Webinars

It is the cheapest and easiest to use platform, especially when compared to Ticket Spice and AudienceView. Ticket Spice is full of microtransactions and AudienceView's user interface is decades old and completely inefficient. Thundertix is easy to use and the prices are reasonable for ticket sales and supplemental packages for your account.

Incentivized

I'd say mainly well suited for larger audiences. I think there's probably some products that are a little more economical for smaller audiences, but if you need a solid, reliable platform for larger audiences, say more than a hundred people. So this is the best product for that or at least top two.

Incentivized

• Site is easy to use for both our customers and for us using in the back office
• Platforms are aesthetically pleasing and easy to integrate
• Thundertix rarely, or even never has any glitches. We have significant data relying upon Thundertix, and I am more than satisfied.
• The management and/or ownership at Thundertix is fantastic to work with. They truly care. They have even added specific features that are available to all clients based on some of the needs that we have.

Incentivized

• Cisco Webex Events is very straightforward and easy to use. Setting up an event within the platform is quite simple - anyone can do it.
• Webex Events is a great add-on feature to the Webex conferencing platform to allow a one-way broadcast of information, rather than worrying about attendees being able to interrupt the presentation.
• Recording a session is fairly simple and accessing the recordings post-event is quite reliable. I believe you can also upload .mp4 files into the Webex Events platform to serve as a host.

• We pay a premium for the over the phone customer service. Thundertix is at such a good price point it’s worth it to pay the extra for this service. Their online customer service s great, but it can be difficult to get your point across sometimes without talking to someone on the phone.
• Thundertix does not currently have any text message features in place. I hope to see that in the future.
• Thundertix has many features and it can be difficult to utilize all of the features because there are just so many and they aren’t all intuitive.

Incentivized

• There always seems to be room for video quality improvement (not a necessity, but would be nice)
• Mobile screensharing from iOS/Android (and other mobile) devices would be a great feature
• The mobile app should be able to track meetings a user has been invited to, but does not do so (yet)

Incentivized

We have been with them for over a decade and have no interest in leaving.

Webex Webinars continues to provide exceptional value as a community engagement and professional education platform. As long as there are a multitude of event offerings and the product continues to be supported with periodic software and security updates, I can anticipate using Webex Webinars for the foreseeable future. Overall a great product!

Incentivized

ThunderTix is designed to work where you need it to work regardless of device or platform.

My experience with this software is fantastic; it's so satisfying that it only took me a week to go through an internal training program to use this software, actually, I don't think this training program was necessary. Usability is one of the most fantastic features to guarantee the increase of members in remote events.

Incentivized

Webex Webinars are available 24/7 and is based on your license purchase and usage. Webex Webinars needs maximum bandwidth consumption for sending and receiving videos and listed below are some examples. High-Definition Video: 2.5 Mbps (Receive) and 3.0 Mbps (Send)· High Quality Video: 1.0 Mbps (Receive) and 1.5 Mbps (Send)· Standard Quality Video: 0.5 Mbps (Receive) and 0.5 Mbps (Send) Webex Webinars makes it easy to analyze attendance statistics, send participants to a post-webinar landing page, and integrate data into CRMs and marketing automation.

Incentivized

You can turn around WebEx Attendance reports within 24 hours. Sign in to Webex Site Administration and go to Reports - Access Anywhere. Select the beginning and ending dates for the report. Report data is available only for sessions conducted up to three months before the current date depending on your administration set-up. From the Sort results by drop-down list, select the sort order criteria for the report. After hosting a WebEx Webinar, you have the ability to create a report of all of the participants and the times that they entered and left the meeting. Reports cannot track emoji's or reactions. Best practice for Q&A and tracking you can integrate SLIDO. You cannot save individual polling results. Also the polling report does not include who asked and answered the questions. This limitation does not apply to SLIDO. Closed captions and transcriptions are only saved if the Webinar is recorded. If you face problems during a webinar, you can hit then button which creates and send a report to Cisco who will then look into the problems to avoid future occurrences

Incentivized

They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!

The support of vendors in the realization and achievements of our objectives has played a big role. The customer support team has helped us to set up and test the operation across our organization. It is flexible and our team members are free to join or leave a meeting at their own pleasure. The product displays superior videos with a high-resolution definition that helps each member to have a clear view of meeting proceedings.

Incentivized

It was a good training to understand not only webinars but the entire platform.

Incentivized

It was an easy transition that took less than a month from planning to implementation

The implementation process was fairly simple and straightforward

Incentivized

Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix

ON24 has a lot more bells and whistles, which is great when you need them but when you're looking for a straight up platform to host a stand alone webinar, Webex Webinars is a good alternative. We've selected Webex Webinars when we don't need such a customized webinar console.

Incentivized

Webex Webinars is a scalable platform designed for interactive experiences. It can accommodate attendees from 100 up to 100,000 attendees depending on the purchase of your license. The scalability is based on each company's requirements and usage. Webex Webinars can offer key features like real-time translations, moderated Q&A, live polling, and chat, making it suitable for both small and large audiences and can be deployed across multiple departments and sites as needed.

Incentivized

• Thundertix allows us to retain more profits on the 30K plus tickets we sell each year, Thundertix charges only a small ticketing fee per ticket.

Incentivized

• It has exceptional HQ video and audio conferences. Ease scaling events and reach audiences.
• It dives deeper into topics or gets to know panelists more intimately with breakout sessions.
• You can invite many people, 100 or more. You take more control of the meeting compared to other services and have a private room for the presenters.

Incentivized