SugarSync vs. WeTransfer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SugarSync
Score 5.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
WeTransfer
Score 7.7 out of 10
N/A
WeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.
$12
per month
Pricing
SugarSyncWeTransfer
Editions & Modules
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Pro
$12.00
per month
Offerings
Pricing Offerings
SugarSyncWeTransfer
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SugarSyncWeTransfer
Features
SugarSyncWeTransfer
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SugarSync
9.4
Ratings
11% above category average
WeTransfer
-
Ratings
Versioning8.00 Ratings00 Ratings
Video files9.00 Ratings00 Ratings
Audio files10.00 Ratings00 Ratings
Document collaboration10.00 Ratings00 Ratings
Access control10.00 Ratings00 Ratings
File search9.00 Ratings00 Ratings
Device sync10.00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
SugarSync
9.7
Ratings
11% above category average
WeTransfer
-
Ratings
User and role management10.00 Ratings00 Ratings
File organization9.00 Ratings00 Ratings
Device management10.00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
SugarSync
10.0
Ratings
16% above category average
WeTransfer
-
Ratings
Performance10.00 Ratings00 Ratings
Reliability10.00 Ratings00 Ratings
Storage Reports10.00 Ratings00 Ratings
Best Alternatives
SugarSyncWeTransfer
Small Businesses
IDrive Online Backup and Object Storage e2
IDrive Online Backup and Object Storage e2
Score 9.1 out of 10
SugarSync
SugarSync
Score 5.8 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
M‑Files
M‑Files
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SugarSyncWeTransfer
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
7.9
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
9.6
(0 ratings)
User Testimonials
SugarSyncWeTransfer
Likelihood to Recommend
As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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I would definitely recommend WeTransfer - especially the paid version. I feel like all of the shortcomings with the free service (file size limit & content deletion after 7 days) are all fixed when you upgrade your account, and the service is not very expensive. It only costs $12/monthly or $120/annually. WeTransfer makes it so easy to send files, and the additional features such as creating a link to your content & password protection are great. Very straightforward & easy to use.
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Pros
  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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  • Sharing large files
  • Accessing files remotely
  • Sharing files remotely
  • Sharing with those who do not have access to our shared drive (clients, vendors, 3rd parties)
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Cons
  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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  • The price for Pro is a bit high.
  • A way for free users to save an address book.
  • The offline app isn't as robust as the web client.
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Likelihood to Renew
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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No answers on this topic
Usability
No answers on this topic
It's smooth, simple, no problems for sending large files. Receiving files is more complicated and has some friction points to be worked out.
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Performance
No answers on this topic
WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
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Support Rating
Customer service is amazing, they are always fast to respond and very helpful.
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I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
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Alternatives Considered
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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I did not choose to use Image Relay, the client did. I really like Image Relay and the fact that you can organize files in different folders, but not the fact that you have to create an account, have access to all the files and folders, and remind passwords. With WeTransfer skipping all these requirements, it is way easier and faster.
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Return on Investment
  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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  • I can work faster since it's easy to use and reliable. Some other file transfer platforms have failed me and are too complex to manage.
  • I keep my clients happy - never have they had any issues with a transfer.
  • It is not an exclusive use platform, so I can use it with everyone - even new clients.
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ScreenShots