Stack Overflow for Teams is a team knowledge management and Q & A platform for development billed per teammate, featuring roles and permissions, and integrations with popularly used collaboration tools.
$7
per month per teammate (up to 250 teammates)
Stonly
Score 4.6 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.
In my opinion, Stack Overflow for Teams is well suited for an organization that is on a hiring spree for the engineering teams. The reason for it is because instead of catering to doubts of new joinees individually, they can be asked to refer to the Stack Overflow and hence will save a lot of time for both new joiners as well as the existing employees.
Unless you have the time and effort to do this on your own, Stonly is a fantastic tool that helped us communicate with our customers without needing to think about it for too long. It is flexible where needed and we noticed that it is constantly improving as time goes on. I would recommend it to anyone who wants to provide their user's more guidance on how to use their applications or free up some time from the developer's workload.
It's easier to use Stack Overflow for Teams Q&A to maintain our knowledge base over time, over the Confluence wikis that we also maintain. You don't need to bother about folders, filenames, templates - just ask a question and answer it or get it answered. It feels less formal, so developers feel more free to add content.
Intercom and Gist are more focused on Live chat, but the knowledge base is part of their offerings. I love that Stonly is really fleshed out and offers deep features built around the customer education experience.
