Square Appointments vs. Upper Hand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$0
Upper Hand
Score 0.0 out of 10
Small Businesses (1-50 employees)
Upper Hand is a provider of full-suite sports and fitness management software that aims to enable businesses to achieve more while doing less. Upper Hand untangles the complexities behind running a business to empower teams to deliver stronger client outcomes that grow the bottom line. Sports and fitness facilities, studios, and businesses - from small enterprises to large franchises - can use Upper Hand’s integrated software and payments platform to operate their businesses, increase…
$0
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Pricing
Square AppointmentsUpper Hand
Editions & Modules
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
Level 4
$0
Contact us
Level 1
$75
per month
Level 2
$125
per month
Level 3
$225
per month
Offerings
Pricing Offerings
Square AppointmentsUpper Hand
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPlans begin at $75/month and can be viewed at upperhand.com/pricing.
More Pricing Information
Community Pulse
Square AppointmentsUpper Hand
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User Ratings
Square AppointmentsUpper Hand
Likelihood to Recommend
9.1
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Square AppointmentsUpper Hand
Likelihood to Recommend
Looking to automate and have something handle appointments with ease, then square appointments will suit you well. It brings various schedules, tasks and calendar appointments into one place and helps you keep on top of things. Can bring to your attention up and coming appointments, scheduling and meetings with out the need for checking through calendars and to do lists.
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Pros
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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Cons
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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Support Rating
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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Alternatives Considered
Square Appointments is easier to use that other solutions from my experience. I find the user interface to be cleaner and more intuitive. I like the reminder features as well as suggested calendar blocks. It is helpful to have the option to show my time as free or busy, include when I am on vacation, and sick time.
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Return on Investment
  • Square Appointments enabled us to deal with a large number of clients in a much more rapid time frame than we would have done otherwise.
  • Square Appointments has empowered us to go after other large organizations' business for photography sessions.
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ScreenShots

Upper Hand Screenshots

Screenshot of Upper Hand provides your clients an intuitive checkout experience that increases customer satisfaction and drives repeat business.Screenshot of Customizable calendar acts as your central hub, giving your staff one place to manage scheduling and availability, check-in clients, view upcoming session details, and transact.Screenshot of Upper Hand empowers quicker and more informed business decisions through real-time data that’s accurate and accessible. Visualize business KPIs over time, discover buyer trends, & detect impending blockers to growth.Screenshot of Manage class schedules, staff assignments, and credit passes with ease.Screenshot of Integrated software & payments platform eliminates need to aggregate data from multiple costly sources. Take quicker action on outstanding balances with integrated payment tools.Screenshot of Flexible contact management and marketing tools help build your book of business while eliminating costs for third-party services. Maximize marketing ROI with contact reporting like heat maps, login dates, and purchasing trends.