Square Appointments vs. Upper Hand

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$29
per month per location
Upper Hand
Score 0.0 out of 10
Small Businesses (1-50 employees)
Upper Hand is a provider of full-suite sports and fitness management software that aims to enable businesses to achieve more while doing less. Upper Hand untangles the complexities behind running a business to empower teams to deliver stronger client outcomes that grow the bottom line. Sports and fitness facilities, studios, and businesses - from small enterprises to large franchises - can use Upper Hand’s integrated software and payments platform to operate their businesses, increase…
$0
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Pricing
Square AppointmentsUpper Hand
Editions & Modules
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
Level 4
$0
Contact us
Level 1
$75
per month
Level 2
$125
per month
Level 3
$225
per month
Offerings
Pricing Offerings
Square AppointmentsUpper Hand
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPlans begin at $75/month and can be viewed at upperhand.com/pricing.
More Pricing Information
Community Pulse
Square AppointmentsUpper Hand
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Square AppointmentsUpper Hand
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User Ratings
Square AppointmentsUpper Hand
Likelihood to Recommend
9.1
(7 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Square AppointmentsUpper Hand
Likelihood to Recommend
Block, Inc (Square)
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
Read full review
Upper Hand
No answers on this topic
Pros
Block, Inc (Square)
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
Read full review
Upper Hand
No answers on this topic
Cons
Block, Inc (Square)
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
Read full review
Upper Hand
No answers on this topic
Support Rating
Block, Inc (Square)
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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Upper Hand
No answers on this topic
Alternatives Considered
Block, Inc (Square)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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Upper Hand
No answers on this topic
Return on Investment
Block, Inc (Square)
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
Read full review
Upper Hand
No answers on this topic
ScreenShots

Upper Hand Screenshots

Screenshot of Upper Hand provides your clients an intuitive checkout experience that increases customer satisfaction and drives repeat business.Screenshot of Customizable calendar acts as your central hub, giving your staff one place to manage scheduling and availability, check-in clients, view upcoming session details, and transact.Screenshot of Upper Hand empowers quicker and more informed business decisions through real-time data that’s accurate and accessible. Visualize business KPIs over time, discover buyer trends, & detect impending blockers to growth.Screenshot of Manage class schedules, staff assignments, and credit passes with ease.Screenshot of Integrated software & payments platform eliminates need to aggregate data from multiple costly sources. Take quicker action on outstanding balances with integrated payment tools.Screenshot of Flexible contact management and marketing tools help build your book of business while eliminating costs for third-party services. Maximize marketing ROI with contact reporting like heat maps, login dates, and purchasing trends.