Splunk AppDynamics vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Splunk AppDynamics
Score 8.2 out of 10
N/A
AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
Splunk AppDynamicsSplunk IT Service Intelligence (ITSI)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Splunk AppDynamicsSplunk IT Service Intelligence (ITSI)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Splunk AppDynamicsSplunk IT Service Intelligence (ITSI)
Features
Splunk AppDynamicsSplunk IT Service Intelligence (ITSI)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Splunk AppDynamics
8.5
Ratings
11% above category average
Splunk IT Service Intelligence (ITSI)
-
Ratings
Application monitoring9.40 Ratings00 Ratings
Database monitoring8.00 Ratings00 Ratings
Threshold alerts8.90 Ratings00 Ratings
Predictive capabilities7.80 Ratings00 Ratings
Application performance management console8.90 Ratings00 Ratings
Collaboration tools7.60 Ratings00 Ratings
Server availability and performance monitoring8.50 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.80 Ratings00 Ratings
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User Ratings
Splunk AppDynamicsSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
8.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
8.2
(0 ratings)
Usability
8.5
(0 ratings)
10.0
(0 ratings)
Support Rating
8.1
(0 ratings)
8.9
(0 ratings)
User Testimonials
Splunk AppDynamicsSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
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[Splunk IT Service Intelligence (ITSI)] is well suited when you have a system that you want to visualize, and then layer in information from many different sources. This will allows ITSI to intelligently create alerts based on the system as a whole vs the individual components. In some cases, a simple splunk dashboard would really suffice over using ITSI. Teams deploying ITSI should really understand the use cases and consider using simple dashboards where they make sense, and use ITSI for topological views.
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Pros
  • AppDynamics excels in creating dynamic baselines for application performance. For instance, during periods of varying workloads, it automatically adjusts performance baselines. This adaptive baseline creation helps in accurately detecting anomalies and deviations, ensuring that abnormal behavior is quickly identified and addressed.
  • The scalability of an organization's apps can be evaluated with the assistance of AppDynamics. It gives insights into how effectively programs can handle increased workloads, helping to proactively address scalability concerns before they impair performance.
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  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
  • The initial setup process of AppDynamics could be more user-friendly. Some users find the configuration and onboarding to be a bit complex. Improving the onboarding experience could make it more accessible, especially for smaller teams or those with limited resources.
  • It can be difficult for some users to get AppDynamics up and running for the first time. For new users, the platform's usability might be improved by streamlining the onboarding process or providing more user-friendly setup wizards.
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  • The terminology takes some getting used to: Aggregation policies, notable events, correlation searches, glass tables. If you're not familiar with ITSI, these terms can be a bit overwhelming and steepens the learning curve.
  • We have had some technical issues with the underlying support when used in a multisite cluster. We've had to build in several points of redundancy to make sure it works as expected.
  • I'd like to see additional types of notable events, like informational events that come in for when an incident is created or when an alert is acknowledged so all of those action steps can be viewed on the episode timeline without affecting the count of events.
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Likelihood to Renew
its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
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We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Usability
Actually, I would like to give it a score of 10 out of 10, but taking into account certain factors such as: the cost of the annual licence, the complexity of installation and configuration, the blurring of setting Splunk AppDynamics over the cloud and especially OpenShift since we use it as a container platform. So, 8 out of 10 looks perfect for it
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Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
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Support Rating
AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
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During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Alternatives Considered
It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
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Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Return on Investment
  • We can optimize infrastructure utilization and lower cloud or server costs by locating and removing resource-intensive bottlenecks with the aid of AppDynamics.
  • Building trust with external stakeholders and encouraging accountability within our organization, AppDynamics' comprehensive reporting and monitoring capabilities offer transparency into the health of applications.
  • We can find bugs earlier and improve development workflows with the help of AppDynamics' real-time insights and code-level profiling.
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  • Splunk IT Service Intelligence (ITSI) has improved our efficiency and accuracy in detecting the attacks and mitigating them.
  • It helped us in discovering various kinds of logins within our organization, such as failed logins, interactive logins, admin logins etc etc
  • With the help of Splunk IT Service Intelligence (ITSI) we can now keep an eye on real time data as well.
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