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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    TSPlus

    Score8 out of 10
    N/ATSplus Remote Access solution enables remote connections to desktops and apps from any device, at any time. It is presented as an alternative to Windows Terminal Server,RDS & Citrix, enabling users to start applications and hold Remote Desktop sessions from any device, anywhere.

    $29

    per month per workstation

    Pricing
    SplashtopTSPlus
    Editions & Modules
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Desktop Edition
    $180
    one-time fee up to 3 users
    Web Mobile Edition
    $250
    one-time fee up to 3 users
    Enterprise Edition
    $290
    one-time fee up to 3 users
    Web Mobile Plus
    $970
    one-time fee up to 10 users
    Enterprise Plus
    $1,210
    one-time fee up to 10 users
    Offerings
    Pricing Offerings
    SplashtopTSPlus
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Additional users incur an extra expense. Potential buyers may also purchase a monthly subscription or rent the product month-to-month.
    More Pricing Information
    Community Pulse
    SplashtopTSPlus
    Considered Both Products
    Splashtop
    No answer on this topic
    TSPlus (Terminal Service Plus)
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    481 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    471 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    476 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    444 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    467 Answers
    No answers on this topic
    Features
    SplashtopTSPlus
    Remote Administration
    Comparison of Remote Administration features of Splashtop and TSPlus
    Feature
    Splashtop
    7.8
    43 Ratings
    4% below category average
    TSPlus
    10.0
    1 Ratings
    21% above category average
    Screen sharing9.337 Ratings10.01 Ratings
    File transfer9.039 Ratings10.01 Ratings
    Instant message7.930 Ratings00 Ratings
    Access to sleeping/powered-off computers3.013 Ratings00 Ratings
    Over-the-Internet remote session9.342 Ratings10.01 Ratings
    Initiate remote control from mobile7.626 Ratings10.01 Ratings
    Remote management of servers & workstations9.07 Ratings10.01 Ratings
    Centralized management dashboard7.132 Ratings10.01 Ratings
    Session record7.219 Ratings10.01 Ratings
    Annotations9.02 Ratings10.01 Ratings
    Monitoring and Alerts6.05 Ratings10.01 Ratings
    Multi-platform remote control8.733 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
    Remote Active Directory® management00 Ratings10.01 Ratings
    Best Alternatives
    SplashtopTSPlus
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SplashtopTSPlus
    Likelihood to Recommend
    9.3
    (481 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.4
    (35 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (25 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (440 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (16 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    SplashtopTSPlus
    Likelihood to Recommend
    Splashtop
    Well Suited for Remote users with PCs needing to login to specific remote PC's. It is less functional for remote users on Cell phones although Cell phone users can look on the remote PC to see if they need to logon from a desktop to conduct transactions
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is useful in all the cases where users have to work via rdp. The possibility of making available to users only the applications they need is very useful. However, it is less appropriate in environments where there is a need for large computing power such as design studios. It would require a hardware requirement that is too economically high to be justified
    Incentivized
    Read full review
    Pros
    Splashtop
    • Splashtop allows us to send a branded link to our customers for installation on their computer.
    • Splashtop provides as much security over the connection as any of our customers has required, giving them more peace of mind.
    • Splashtop has several file sharing features which makes sending or receiving files a simple process.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Detailed management of users or user groups and the applications associated with them
    • Using MS app standard RDP or creating TS Plus runtime
    • license management and updates
    Incentivized
    Read full review
    Cons
    Splashtop
    • I would like to see an integration with a wider variety of antivirus XDRs. We spend a lot of money on Sophos, which is arguably the most effective product on the market. It would be nice if Splashtop and Sophos Central could work together to increase some efficiency and security.
    • It would be really great if PCs or devices could be excluded from the antivirus monitoring of Splashtop. For example, some employees use the Splashtop Streamer on home PCs (not owned by the company), so they can remote to their home machines while at the office. Occasionally, Splashtop will report threats to a home user PC that are false or breach personal privacy. Then, those get logged with the device forever. The ability to have IT Admins command Splashtop to ignore device security would be very welcomed.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • The custom client doesn't always work with all applications, I solved it by configuring connections with classic RDP on individual PCs
    • the procedure for activating and renewing the licenses was not very clear to me, I went by trial and error but in the end I was able to activate it
    • nothing else in particular, everything works in a simple and intuitive way
    Incentivized
    Read full review
    Likelihood to Renew
    Splashtop
    I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Usability
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Reliability and Availability
    Splashtop
    I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Performance
    Splashtop
    Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Support Rating
    Splashtop
    Splashtop has good customer support - they respond quickly and provide adequate solutions, but we honestly rarely find ourselves needing to reach out to them. The software is so easy to use and about as plug-and-play as it gets, so we generally don't run into an issue that does not have an immediate, obvious solution provided in the software.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Implementation Rating
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Alternatives Considered
    Splashtop
    Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    It is much easier to manage and implement. Even if it is not very intuitive the management of licenses is still better than that of the Remote Desktop environment of Microsoft. With Microsoft, the limit is the ability to simply access the remote desktop, while with TS Plus you can manage individual applications so as to give the user only the tools he needs.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Splashtop
    Only use one unit.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Scalability
    Splashtop
    It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Professional Services
    Splashtop
    Do not use.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    No answers on this topic
    Return on Investment
    Splashtop
    • Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.
    Incentivized
    Read full review
    TSPlus (Terminal Service Plus)
    • Flexibility in use that allows lean management by the IT manager
    • Wide compatibility with almost all sw
    • Speed ​​in configuring work sessions
    Incentivized
    Read full review
    ScreenShots

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.