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Sophos Intercept X vs. Trend Micro Smart Protection Suite, with XGen

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Intercept X

    Score9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Trend Micro Smart Protection Suite, with XGen

    Score6 out of 10
    N/ATrend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
    Pricing
    Sophos Intercept XTrend Micro Smart Protection Suite, with XGen
    Editions & Modules
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Sophos Intercept XTrend Micro Smart Protection Suite, with XGen
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing is for a 3-year commitment. Government and Education pricing available.—
    More Pricing Information
    Community Pulse
    Sophos Intercept XTrend Micro Smart Protection Suite, with XGen
    Considered Both Products
    Sophos
    No answer on this topic
    Trend Micro
    Chose Trend Micro Smart Protection Suite, with XGen
    The current version we use does not stack up with Sophos Intercept X as it can integrate with their firewall and Trend Micro does not currently have a firewall to integrate with.

    Its cloud technology is also a little lacking compared to Sophos and the ability to respond …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    20 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    20 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    17 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    Sophos Intercept XTrend Micro Smart Protection Suite, with XGen
    Endpoint Security
    Comparison of Endpoint Security features of Sophos Intercept X and Trend Micro Smart Protection Suite, with XGen
    Feature
    Sophos Intercept X
    8.9
    18 Ratings
    4% above category average
    Trend Micro Smart Protection Suite, with XGen
    9.7
    9 Ratings
    12% above category average
    Anti-Exploit Technology7.118 Ratings10.07 Ratings
    Endpoint Detection and Response (EDR)9.018 Ratings10.08 Ratings
    Centralized Management10.018 Ratings10.09 Ratings
    Hybrid Deployment Support8.03 Ratings8.07 Ratings
    Infection Remediation10.018 Ratings10.08 Ratings
    Vulnerability Management8.44 Ratings10.09 Ratings
    Malware Detection10.018 Ratings10.09 Ratings
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    User Ratings
    Sophos Intercept XTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    9.0
    (35 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (12 ratings)
    8.7
    (8 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Sophos Intercept XTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
    Read full review
    Trend Micro
    As mentioned earlier, privacy and financial transaction threats will continue to risk with the current and rapid rise in tech tools/computer software. And handling such threats is NOT a core competency for many businesses. So, a paid version of such a robust systems comes well recommended - especially for those users who often use mobile banking or pay via cellphone apps
    Incentivized
    Read full review
    Pros
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
    Read full review
    Trend Micro
    • Its easy deployment I have installation on servers
    • The level of detail in the logs is very comfortable
    • Virtual patching that you use is unique
    • Consumes few system resources
    • Its high rate of effectiveness in detecting threats
    Read full review
    Cons
    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    Trend Micro
    • During run-time you would feel that systems are slow.
    • Ability to detect cyber attack and response to cyber attacks can be improved.
    • Support for advanced malware, botnets can be improved.
    • Some investigation module are provided as optional add-on, so they should be integrated.
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    Trend Micro
    We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
    Incentivized
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    Support Rating
    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
    Read full review
    Trend Micro
    I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
    Incentivized
    Read full review
    Implementation Rating
    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Alternatives Considered
    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
    Read full review
    Trend Micro
    Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
    Read full review
    Return on Investment
    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
    Read full review
    Trend Micro
    • We have stopped multiple infections of ransomware from spreading.
    • Lost some productivity when database crashed
    • Updates tend to slow system down
    Incentivized
    Read full review
    ScreenShots

    Sophos Intercept X Screenshots

    Product screenshotProduct screenshotProduct screenshot