SolarWinds VoIP & Network Quality Manager (VNQM) vs. Vyopta

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds VoIP & Network Quality Manager (VNQM)
Score 8.2 out of 10
N/A
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.N/A
Vyopta
Score 6.0 out of 10
N/A
Vyopta is a unified communications monitoring product that promises to monitor and improve the performance of enterprise collaboration networks.N/A
Pricing
SolarWinds VoIP & Network Quality Manager (VNQM)Vyopta
Editions & Modules
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Offerings
Pricing Offerings
SolarWinds VoIP & Network Quality Manager (VNQM)Vyopta
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SolarWinds VoIP & Network Quality Manager (VNQM)Vyopta
User Ratings
SolarWinds VoIP & Network Quality Manager (VNQM)Vyopta
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
SolarWinds VoIP & Network Quality Manager (VNQM)Vyopta
Likelihood to Recommend
VNQM helps network engineers to see network Voice quality issues from the end user perspective and thus be more proactive and engage voice teams accordingly. The impact on SolarWinds performance due to polling numerous nodes & large number of IPSLA operations can be difficult to predict. It slows down the entire server and its functionality.
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Pros
  • Display expected quality-of-service versus actual results in real-time.
  • Help us dig into issues quickly and thoroughly.
  • Provides an early warning when thresholds are close to being exceeded.
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Cons
  • Ring groups should be included.
  • Call recording feature is missing.
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Support Rating
Support is satisfactory.
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Alternatives Considered
Our VOIP system is from Cisco, so they suggested their Packet Tracer to help with managing our quality of service. We found it to be an extremely technical tool much better aligned with diagnosing a detailed issue rather than helping monitor and manage the VOIP traffic as Solarwinds does.
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Return on Investment
  • VNQM has enabled our network engineers to see network quality issues from the end user perspective and thus be more proactive.
  • The call records searching capability is very user friendly and has made it easy for VoIP engineers to troubleshoot call issues from a single pane of glass.
  • We were able to implement SLA monitoring by leveraging an existing feature of our Cisco routers. No additional investment was required.
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ScreenShots