SolarWinds Server & Application Monitor vs. Uptrends

If you have a large number of users and computers and need a reliable database that will aggregate all of the computers and users into a single database. This allows us to keep track of who has logged into a computer, and log where that computer is located. SolarWinds is a fantastic resource that lets us keep better track of all the devices we have. Even after the device is disposed of we still have a record that this device was once ours so if there is an inventory question we can confirm that the device was ours but it has been disposed of.

Uptrends is best for those looking to monitor their website's pushes, downtimes, or just their overall speed.

Incentivized

• Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
• Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
• It also helps us monitor Warranty expiration for physical servers.

Incentivized

• Monitors downtime.
• Waterfall of resources when loading pages.

Incentivized

• The get the best out of it requires a decent amount of knowledge of the product. In saying that, you could absolutely get the basics up and running using their how-to's and built in wizards, and with continual use find your way around and customise it further to your environment to best serve your organisation/objectives.

Incentivized

• Custom alert text option on mail
• The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.

Incentivized

We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.

Incentivized

SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.

Incentivized

The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.

Incentivized

The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.

Incentivized

The SolarWinds support team is very well educated [on] their product and is very helpful and [patient]. We used the product, SolarWinds [Server and Application Monitor], and twice we encountered serious problems where the support team was very cooperative to help and resolve our issue in [a] timely fashion. Also, the extended support after hours [are] amazing.

Incentivized

Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.

Incentivized

It was sufficient to read their documentation and watch videos.

Incentivized

I am unfamiliar with other ways to configure it

Incentivized

Nagios requires far more manual work to configure than SolarWinds does, though that also encourages customization and perfect-fit solutions. Nagios also requires far, far fewer resources to run than SolarWinds: SolarWinds wants great gobs of memory and disk, while Nagios is refreshingly humble. Nagios starts working from the first minute, too, whereas SolarWinds needs lots of set-up time.

Incentivized

The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.

Incentivized

It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up

Incentivized

• Ability to sunset multiple legacy monitoring platforms.
• A single pane of glass across global locations (Enterprise Operations Console) simplifies monitoring for junior staff.
• A single toolset allows staff from across the global environment to share knowledge and quickly set up/modify monitoring.

Incentivized

• 1st getting info about issues
• Automated escalation helps to save time and avoid human kind mistakes.

Incentivized