ManageEngine OpManager vs. SolarWinds Network Performance Monitor (NPM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine OpManager
Score 6.7 out of 10
N/A
ManageEngine's OpManager is network performance monitoring software.
$245
for 10 devices
SolarWinds NPM
Score 7.2 out of 10
N/A
SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.
$1,638
per year
Pricing
ManageEngine OpManagerSolarWinds Network Performance Monitor (NPM)
Editions & Modules
Standard Edition
$245
for 10 devices
Professional Edition
$345
for 10 devices
Enterprise Edition
11,545
for 250 devices
NPM
$1,638
per year
Offerings
Pricing Offerings
ManageEngine OpManagerSolarWinds NPM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$245 per installationOptional
Additional Details
More Pricing Information
Community Pulse
ManageEngine OpManagerSolarWinds Network Performance Monitor (NPM)
Features
ManageEngine OpManagerSolarWinds Network Performance Monitor (NPM)
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
ManageEngine OpManager
8.8
Ratings
7% above category average
SolarWinds Network Performance Monitor (NPM)
8.2
Ratings
0% above category average
Automated network device discovery8.40 Ratings7.80 Ratings
Network monitoring9.20 Ratings8.80 Ratings
Baseline threshold calculation8.80 Ratings8.60 Ratings
Alerts9.50 Ratings9.40 Ratings
Network capacity planning8.80 Ratings7.90 Ratings
Packet capture analysis8.40 Ratings7.20 Ratings
Network mapping8.00 Ratings7.10 Ratings
Customizable reports8.60 Ratings7.90 Ratings
Wireless infrastructure monitoring8.60 Ratings7.60 Ratings
Hardware health monitoring9.10 Ratings9.40 Ratings
Best Alternatives
ManageEngine OpManagerSolarWinds Network Performance Monitor (NPM)
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Medium-sized Companies
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Score 9.3 out of 10
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Score 9.3 out of 10
Enterprises
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Score 9.3 out of 10
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User Ratings
ManageEngine OpManagerSolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
7.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.4
(0 ratings)
Usability
8.0
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
8.1
(0 ratings)
8.0
(0 ratings)
Online Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
9.0
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
9.0
(0 ratings)
Ease of integration
-
(0 ratings)
7.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
ManageEngine OpManagerSolarWinds Network Performance Monitor (NPM)
Likelihood to Recommend
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
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NPM is well suited for small to medium-sized organizations. It does the basic functions of a network monitoring suite very well however some of the more advanced features aren't as straightforward. Basic up/down email alerts work well but there are obviously many solutions that do this as well. I wouldn't recommend NPM for very large organizations because the server needed to support that many devices.
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Pros
  • We changed our RDP port to a non-standard port and monitor servers by that instead of a simple ping. Systems that are busted will still respond to pings.
  • The dashboard shows us any drives that are almost full. We check this when we do our monthly maintenance.
  • Monitoring Windows services and event log events and sending notifications when things don't behave as expected.
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  • Out of the Monitoring of almost all Network Devices.
  • Build custom pollers to monitor which is not supported out of the box.
  • Further you can alert on these custom metrics and Out of the box metrics.
  • It provides you great dashboards, Reports features.
  • You can integrate it with any MoM layer tools either using its API or sending out traps.
  • Out of the box Integration with Service Now ITSM Tool.
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Cons
  • Adding devices to existing groups and applying a group-wide parameter.
  • Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts
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  • Reporting needs to be improved as there are more misses than hits in obtaining the intended output. CA eHealth reporting was much better and robust in comparison.
  • MIBS certification is one more challenge as every-time we have to request support for the addition of OIDs. The UNDP option is great but needs to be more flexible and robust.
  • Bulk discoveries, especially subnet-based, choke up the entire CPU and memory processing on the virtual infra. The discovery Wizard stalls in between without showing any error message for a considerable amount of time.
  • Having multiple APEs makes administration (Patch, Upgrade, etc.) more difficult and complex. Any change in permissions on Application Folders and AV exclusion takes time in diagnosing and isolating the APE.
  • Rabbit MQ and Cortex services frequently get corrupt, and we are unable to find a permanent fix for that.
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Likelihood to Renew
This product works very well for our organization, and it would be hard to not have a tool like this going forward
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We gave it a 10 because there seems to be nothing on the market that comes close to all the features that SolarWinds Network Performance Monitor gives us. All of the features that come with SolarWinds helps to make our IT department more efficient and gives a better ROI for our company.
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Usability
The rating I provided is based on the product quality, experience (I have been using OpManager for almost the last 4 years), and relevance of the information/response I generated through Manage Engine OpManager. I have also received good support from OpManager.
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SolarWinds Network Performance Monitor (NPM) is quite an extensive product, covering all our bases and requirements. There are a lot of customizable options and features which you can work with for their alerting which is really useful. I haven't found anything yet which I thought SolarWinds Network Performance Monitor (NPM) could do, but it actually couldn't so overall it works nicely and does the job.
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Reliability and Availability
No answers on this topic
Always available. Always is important to plan the software available during the machine/application setup.
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Performance
No answers on this topic
Pages load slow, especially the bettors map. Could be that my server is old.
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Support Rating
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
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In all of the times that we called support, someone at SolarWinds had the answer for us in a timely manner. Through thwack and other internet searching, we have been able to resolve all of our issues that arose to our satisfaction. The support staff have always been knowledgeable of their products or had a fellow support staff member to rely on to get the needed answers.
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Online Training
No answers on this topic
The training is good but during the implementation, you can get situations not learned during the training. The trainer was very open to hearing the questions about use cases and always sharing his experience. I really recommend having official training to take advantage of all features that the NPM can bring.
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Implementation Rating
No answers on this topic
Make sure your inventory is accurate. Stand up some virtual machines for testing prior to installation. Make sure your database and its credentials are setup. Think about things you want to monitor that may not be obvious - UPS units, Door hardware, PBX systems, Fabric Channel switches, firewalls, routers, switches. Try to setup SNMP on these devices and have an IP that you will assign to the new server. If you do that it will go well.
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Alternatives Considered
We have an existing relationship with Manage Engine. Manage engine was a better product in comparison with the other products. It has as option to have addons like network configuration Manager, Firewall log analyzer, switch port mapper, Ip address manager and packet analyzer. Manage engine has an excellent customer support who are always available and response is quick
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We use NPM along with PRTG Network Monitor. While NPM is great at monitoring network devices and network links and some aspects of the servers, PRTG provides more in-depth monitoring for Server systems, applications and application ports such as Web Ports etc. PRTG also provides a more comprehensive Root cause analysis.
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Scalability
No answers on this topic
No problems to scale the application for other departments.
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Return on Investment
  • ROI has very much increased as we are able to fix issues in a faster manner.
  • Monitoring for system administrators has become easy using ManageEngine OpManager getting a centralized view.
  • Alerts are helping during odd hours where manual intervention is not possible.
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  • SolarWinds allows us to proactively address hardware issues before they impact the business. We recently had a server that was experiencing issues sporadically and we were able to use the data from SolarWinds to track down and correct the issue before it tanked the server.
  • SolarWinds gives our IT department some piece of mind knowing that they'll be alerted of any issues real time.
  • We can use SolarWinds data to justify needed to replace or upgrade certain equipment that is key to our core business.
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ScreenShots

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of a device snapshot page in OpManagerScreenshot of Alarms in OpManager

SolarWinds NPM Screenshots

Screenshot of Network monitoring software used to reduce network outages and detect, diagnose, and resolve multi-vendor network performance issues.Screenshot of See relationships for routers, switches, interfaces, volumes, and groups, updated automatically without user intervention to maintain the network, not network maps.Screenshot of Reduce visibility gaps into critical network switches, firewalls, and load balancers with Network Insight for Cisco Nexus, Cisco ASA, and F5 BIG-IP.Screenshot of Reduce the flood of unnecessary network alerts. Create alerts based on simple or complex nested trigger conditions, defined parent/child dependencies, and network topology.Screenshot of Identify dead zones and improve wireless coverage. With its network monitoring tool, users can access out-of-the-box wireless reports, including wireless availability and rogue access points.Screenshot of Configure alerts by calculating dynamic baseline threshold data with network performance monitoring software.