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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sogolytics

    Score9.1 out of 10
    N/ASogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.N/A

    SurveyMonkey

    Score8.2 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    Pricing
    SogolyticsSurveyMonkey
    Editions & Modules
    No answers on this topic
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Offerings
    Pricing Offerings
    SogolyticsSurveyMonkey
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SogolyticsSurveyMonkey
    Considered Both Products
    Sogolytics
    Chose Sogolytics
    When we were looking for a replacement for SurveyMonkey due to not being able to carry out a specific type of questionnaire without being on a higher level package we discovered SoGoSurvey who were able to provide these features without any additional costs. SoGoSurvey was the …
    Incentivized
    Chose Sogolytics
    SurveyMonkey allowed our team to design a complete survey, before asking us to pay a subscription price after this had been finished. This wasted our time and felt like a trick, making us invest time and energy in designing something that would be wasted unless you gave them …
    Incentivized
    Chose Sogolytics
    The three of them have many similarities, Qualtrics seemed more robust but it felt overwhelming for my needs. Once the SurveyMonkey trial period expired, we were unable to print or access any of the work we have done; this wasn't an issue with SoGo. SoGo customer service …
    Incentivized
    Chose Sogolytics
    I evaluated several different products, including SurveyMonkey. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found SurveyMonkey and SoGoSurvey to …
    Incentivized
    Chose Sogolytics
    Qualtrics and Google Forms both are ok but do not have the same functionality as SoGoSurvey, I would not use Google Forms because of serious shortcomings on question types and data analysis and I would prefer to use Sogo over Qualitics for the functionality boost, Qualtrics has …
    Incentivized
    Chose Sogolytics
    Qualtrics is excellent, very robust, but extremely expensive. If an organization does not have the means, it's probably beyond most people's reach. SurveyMonkey's features are good, but one has to pay more to get what I got with SoGoSurvey. I evaluated various other survey …
    Incentivized
    Chose Sogolytics
    I did not have experience using SurveyMonkey previous to our use of SoGoSurvey, but I do know that those who did were excited to hear about a lack of restrictions on survey deployment and some other features that were lacking in the free version of SurveyMonkey.
    Incentivized
    Chose Sogolytics
    I've used several other survey tools, but for this specific case, I needed a somewhat more sophisticated tool for a specific and larger customer survey with several options. Also the survey needed to be company branded so customers really felt it came from us.
    Incentivized
    Chose Sogolytics
    We ultimately went with SoGoSurvey because of its user friendly functionality, robust reporting with customizable graphs and charts, including the word cloud feature and the template library. I also found that the other products we considered were so much more robust than we …
    Incentivized
    Chose Sogolytics
    • Easier to use.
    • More contemporary look and feel.
    • Excellent customer service.
    Incentivized
    Chose Sogolytics
    They are very similar products but in the end SoGo's customer service won out. They were so helpful and attentive and we didn't go through multiple layers of people in the Sales process.
    Incentivized
    Chose Sogolytics
    SoGoSurvey provided more functionality and better reporting survey metrics for a good pricepoint.
    Incentivized
    Chose Sogolytics
    SoGoSurvey offered the best value for money mix of features compared to other products that I have investigated. However, recent price increases has undermined this.
    Incentivized
    Chose Sogolytics
    SoGoSurvey was more flexible in my opinion compared to the other survey company's I looked at. It had a monthly price option that allowed for the type of logic we needed in our questions. It had great reports, a simple user interface, and tons of helpful tools and question …
    Incentivized
    Chose Sogolytics
    It is user-friendly. It allows for a variety of different scenarios.
    Incentivized
    Chose Sogolytics
    SoGoSurvey stacks up against these other two products with its diverse set of reporting/analytics options, question types, and overall workflow. The ability to track a user's score in the Assessments is highly useful for our team, and not possible on other platforms. We …
    Incentivized
    Chose Sogolytics
    I find SoGoSurvey to be a powerful software and yet easy to use. Other software that I have used in the past would take a long time to build and edit and set up different logic. It was usually painful to make changes to surveys that were live. The distribution of surveys …
    Incentivized
    SurveyMonkey, Inc
    Chose SurveyMonkey
    SurveyMonkey has more than 150 survey templates to choose from that are expert-written ranging from market research product survey, customer satisfaction survey templates, 360-degree employee evaluation, product testing, website feedback and so much more. It has more …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    77%
    Would buy again
    30 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    20 Answers
    79%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    82%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    20 Answers
    77%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    22 Answers
    85%
    Implementation went as expected
    28 Answers
    Features
    SogolyticsSurveyMonkey
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Sogolytics and SurveyMonkey
    Feature
    Sogolytics
    -
    Ratings
    SurveyMonkey
    8.6
    72 Ratings
    8% above category average
    Survey templates00 Ratings9.171 Ratings
    Themes00 Ratings6.764 Ratings
    Custom logo/branding00 Ratings10.063 Ratings
    Survey Content
    Comparison of Survey Content features of Sogolytics and SurveyMonkey
    Feature
    Sogolytics
    -
    Ratings
    SurveyMonkey
    8.6
    74 Ratings
    1% above category average
    Changes to live survey00 Ratings7.458 Ratings
    Question design help00 Ratings9.168 Ratings
    Multiple question types00 Ratings9.174 Ratings
    Survey Logic
    Comparison of Survey Logic features of Sogolytics and SurveyMonkey
    Feature
    Sogolytics
    -
    Ratings
    SurveyMonkey
    8.4
    68 Ratings
    2% above category average
    Survey logic flexibility00 Ratings8.468 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Sogolytics and SurveyMonkey
    Feature
    Sogolytics
    -
    Ratings
    SurveyMonkey
    10.0
    74 Ratings
    20% above category average
    Response tracking00 Ratings10.073 Ratings
    Data export00 Ratings10.070 Ratings
    Standard reports00 Ratings10.073 Ratings
    Custom reports00 Ratings10.060 Ratings
    Analytics00 Ratings9.961 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Sogolytics and SurveyMonkey
    Feature
    Sogolytics
    -
    Ratings
    SurveyMonkey
    10.0
    63 Ratings
    14% above category average
    Access controls00 Ratings10.063 Ratings
    Compliance00 Ratings10.054 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Sogolytics and SurveyMonkey
    Feature
    Sogolytics
    -
    Ratings
    SurveyMonkey
    9.9
    44 Ratings
    19% above category average
    Vendor-offered crowdsourcing00 Ratings9.929 Ratings
    Respondent restrictions00 Ratings10.042 Ratings
    Best Alternatives
    SogolyticsSurveyMonkey
    Small Businesses
    MindTouch
    Score7 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    PG Forsta HX Platform
    Score8 out of 10
    Qualaroo
    Score6.1 out of 10
    Enterprises
    Verint Voice of the Customer
    Score10 out of 10
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SogolyticsSurveyMonkey
    Likelihood to Recommend
    9.1
    (33 ratings)
    10.0
    (107 ratings)
    Likelihood to Renew
    9.1
    (3 ratings)
    9.0
    (26 ratings)
    Usability
    8.2
    (19 ratings)
    9.9
    (38 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.0
    (18 ratings)
    9.4
    (35 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    SogolyticsSurveyMonkey
    Likelihood to Recommend
    Sogolytics
    One of the most significant benefits of using Sogolytics is its robust reporting capabilities. The platform allows us to generate comprehensive reports with clear visualizations, making communicating our results to funders easy. This has greatly enhanced our transparency and accountability, demonstrating the effectiveness and impact of our programs.As a nonprofit organization, we are incredibly grateful for Sogolytics' support to organizations like ours. The platform's accessibility and user-friendly interface have made it an indispensable tool in our efforts to provide quality programs to schools and students in need.
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is best suited for you if you find that you are creating multiple survey regularly. It offers a variety of questions and options and is a well-rounded surveying tool. It is not best if you do not create surveys often, typically use the same survey, or looking for software to create quizzes or assessments. Also, if you are easily overwhelmed by too many options, this may not be the tool for you.
    Read full review
    Pros
    Sogolytics
    • Easy to use - easy to create surveys, send to participants and review the results
    • The library of ready to use templates is so helpful!
    • The large variety of question types helps to keep the survey interesting for the participant.
    • The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question.
    Read full review
    SurveyMonkey, Inc
    • SurveyMonkey templates have made it very user-friendly. It is very efficient to create a survey.
    • I love that they have multiple ways to answer questions. For example, short answer, paragraph, and radio buttons to name a few.
    • The surveys are very easy to share. You can import a large list of email addresses or free type just a few.
    • I like that you can test the survey before sending it out live. I send it to myself to verify how it will look and feel to the end-user.
    Incentivized
    Read full review
    Cons
    Sogolytics
    • Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like)
    • Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey)
    • Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view)
    • Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template
    Read full review
    SurveyMonkey, Inc
    • Recognizing that there are more limitations when it comes to a mobile interface vs. a desktop interface, I would love to see more profound levels of programming functionality on the mobile side.
    • It would be helpful to have better access to greater levels of third-party results analysis, particularly as it relates to open-ended questions and answers.
    • As an admin, it would be very cool if SurveyMonkey were able to use AI to match the survey we're building (questions, topics, target respondents, etc.) to existing results that might negate the need to ask certain questions in our surveys.
    Incentivized
    Read full review
    Likelihood to Renew
    Sogolytics
    Will definitely use the software again as soon as we need another survey to be conducted.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    Usability
    Sogolytics
    Everything on the platform is laid out logically and in a manner that even our less technical administrators can go onto the system and create/manage any surveys or feedback questionnaires. The options for distribution of these surveys are also simple and straight forward with all available choices showing. Our users don't need to know the ins and outs of the system to be able to use it.
    Read full review
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
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    Performance
    Sogolytics
    No answers on this topic
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    Support Rating
    Sogolytics
    I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!
    Read full review
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
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    Implementation Rating
    Sogolytics
    No answers on this topic
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    Alternatives Considered
    Sogolytics
    I evaluated several different products, including SurveyMonkey. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found SurveyMonkey and SoGoSurvey to be very comparable.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
    Read full review
    Return on Investment
    Sogolytics
    • Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money.
    • Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are.
    • Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards.
    • Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed.
    Read full review
    SurveyMonkey, Inc
    • We use this to survey vendors after a trade show and their comments to me have helped improve other shows. I don't have hard numbers but I know our vendors, some of whom are associate members, are very happy to give this feedback because it helps their ROI too.
    • I know it has saved us employee time as we aren't sifting through email responses and entering them into a spreadsheet. SurveyMonkey does that for us.
    • We often need to do quick polls to our members to make decisions. This makes them feel like they are getting value for their membership dues that they pay our association.
    Incentivized
    Read full review
    ScreenShots

    Sogolytics Screenshots

    Screenshot of Survey Design: Survey design with SoGoSurvey is quick, easy, and intuitive. To add comments or one of more than 25 question types, simply drag and drop from the left menu.Screenshot of Survey Distribution: SoGoSurvey provides multiple avenues for expanding survey outreach while maintaining the integrity of data. The most popular distribution options include email, web posting, and social media platforms.Screenshot of Reports: SoGoSurvey’s customers rave about the versatility of its reports and variety of data analysis options. Reports are easy to run and offer many customization features so you can crunch a few numbers quickly or prepare for a polished presentation.Screenshot of Surveys: The variety of options for survey design is expansive, including (clockwise, from upper right): themed templates, funky quiz options, inclusion of your organization’s logo (ipad display featured), and basic, professional designs.Screenshot of Customer Experience DashboardScreenshot of Customer Experience Survey Bank