TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Social Chat

    N/AN/ASocial Chat helps brands to forge meaningful connections with their customers. Through Live Commerce - embedding Live Video Shopping into customers' purchase experiences - brands can create onsite communities where customers can learn, converse and connect with the brand. In turn, brands get the data behind the interactions and conversions to further optimize the experiences for the users both on the site and through CRM channels for best-in-class branding and performance ROI. Social…

    $49

    per month

    StreamYard

    Score8.2 out of 10
    N/AStreamYard is a live streaming studio in a browser. Users can interview guests, share a screen, and simulcast to platforms like Facebook, YouTube, and LinkedIn.N/A
    Pricing
    Social ChatStreamYard
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Social ChatStreamYard
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsIntended to grow and scale with your Live Commerce strategy, Social Chat plans are a mix for all sizes of business.
    More Pricing Information
    Best Alternatives
    Social ChatStreamYard
    Small Businesses
    OBS Studio
    Score8.9 out of 10
    OBS Studio
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Social ChatStreamYard
    Likelihood to Recommend
    -
    (0 ratings)
    9.4
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Social ChatStreamYard
    Likelihood to Recommend
    Social Chat
    No answers on this topic
    StreamYard
    StreamYard is a great tool to create good-looking and engaging live sessions on social media. It allows adding visuals and videos, showing comments, as well as communicating with your audience and speakers in one place. StreamYard is also a great tool to film interviews or info sessions for those who are not familiar with video editing as it allows you to add all the necessary visuals with one click. StreamYard is great for communication with an extended audience.
    Incentivized
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    Pros
    Social Chat
    No answers on this topic
    StreamYard
    • Easy access to stream to multiple locations at the same time
    • Simple and intuitive user interface.
    • Self-explanatory. Small learning curve to be able to master it.
    Incentivized
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    Cons
    Social Chat
    No answers on this topic
    StreamYard
    • Provide with a transcription service
    • Increase the interaction level with polls
    • Allow blurred background
    Incentivized
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    Usability
    Social Chat
    No answers on this topic
    StreamYard
    You don't need to be an expert and you don't have anything to install.
    Incentivized
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    Alternatives Considered
    Social Chat
    No answers on this topic
    StreamYard
    The StreamYard interface is more functional and easy to understand for participants, speakers, and team members. StreamYard also allows managing live streams in the app without the need to go to social media for checking comments, replying to them, etc. Simultaneously, StreamYard has many more options compared to other similar tools. For example, it allows sharing slides from different PowerPoints and screens, adding videos, visuals, and live comments with one click. Due to these options, we save time on managing live sessions and our broadcasts look much more professional and engaging.
    Incentivized
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    Return on Investment
    Social Chat
    No answers on this topic
    StreamYard
    • Since we started the LIVE podcast on StreamYard we have added over $200k in top-line revenue. Keep in mind there are processes around this and StreamYard is just a piece of the puzzle. An important piece that allows us to be consistent.
    • It has helped us be consistent for over 200 episodes of the podcast.
    Incentivized
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    ScreenShots

    Social Chat Screenshots

    Screenshot of Host Live Shopping Events Directly on a Website: Events remain on the website after the live has ended providing engaging content for customers to view in perpetuity.Screenshot of Frictionless Checkout Experience: Add to car is placed directly on the livestream interface, providing customers with a seamless checkout experience.Screenshot of Live Events Remain on the Website: Past live events remain on het website as evergreen content.Screenshot of Advanced Engagement Analytics: A suite of first party data, including conversion rate, average order values and add to cart rate to optimize live events.Screenshot of Engage Customers in Real Time: Interact with customers via live chat to answer questions and make product suggestions in real time.Screenshot of Drive Traffic to Events: Send personalized invitation emails, use pop-ups and embed product banners to maximize attendance.