TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Smile.io

    Score10 out of 10
    N/ASmile.io is a customer loyalty platform from the company of the same name in Kitchener, Ontario. Notably, Smile.io offers a free plan (available for Wix users) to help new entrepreneurs get started with a rewards program, including basic features to reward customers on every order, social sharing & birthday rewards, offer discounts for redeeming points, or style the program to match the site's brand.

    $49

    per month up to 500 monthly orders.

    TrueLoyal

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    TrueLoyal (formerly Zinrelo) is a loyalty program software, designed to foster customer engagement and enhance customer retention. It integrates multiple dimensions such as transactional, social, advocacy, engagement, behavioral, and emotional aspects. This multifaceted strategy aims to incentivize customers to make frequent purchases, actively engage with the brand, and ultimately become vocal advocates. Capabilities: Enhanced Customer Retention: As a point…N/A
    Pricing
    Smile.ioTrueLoyal
    Editions & Modules
    Wix - Free
    $0
    per month
    Wix - Premium
    $49
    per month
    BigCommerce - Starter
    $49
    per month
    Shopify - Starter
    $49
    per month
    BigCommerce - Growth
    $199
    per month
    Shopify - Growth
    $199
    per month
    BigCommerce - Plus
    $999
    per month
    Shopify - Plus
    $999
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Smile.ioTrueLoyal
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    Smile.ioTrueLoyal
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Smile.ioTrueLoyal
    Likelihood to Recommend
    Smile.io
    No answers on this topic
    Zinrelo
    Zinrelo is the perfect platform to reward frequent buyers, achieve larger AOV’s, and encourage your customers to become your marketing team. Because Zinrelo was not appropriate for our B2B relationships, direct integration with our e-commerce platforms would have allowed us to restrict its use to only eligible customers via the e-commerce customer type.
    Incentivized
    Read full review
    Pros
    Smile.io
    No answers on this topic
    Zinrelo
    No answers on this topic
    Cons
    Smile.io
    No answers on this topic
    Zinrelo
    • Though perfectly functional, Zinrelo’s interface seems slightly dated and could use a visual update.
    • Zinrelo should develop direct integrations with BigCommerce and NetSuite, so all Zinrelo account management can be handled within those platforms.
    • Zinrelo should allow for custom reasons for the addition of points. Sometimes the the established reasons do not address the situation, and the flexibility to add custom reasons with reduce or eliminate the need to add notes to transactions.
    Incentivized
    Read full review
    Alternatives Considered
    Smile.io
    No answers on this topic
    Zinrelo
    No answers on this topic
    Return on Investment
    Smile.io
    No answers on this topic
    Zinrelo
    • Increased customer retention.
    • Increased average order value.
    Incentivized
    Read full review
    ScreenShots

    TrueLoyal Screenshots

    Screenshot of MULTI DIMENSIONAL LOYALTY PLATFORMScreenshot of OMNI-CHANNEL REWARDS PROGRAM E-COMMERCE, STORES, MOBILE, 3RD PARTY RETAILERSScreenshot of RECEIPT SCANNING TO AWARD POINTS FOR PURCHASES MADE AT 3RD PARTY RETAILERSScreenshot of END USER LOYALTY DASHBOARD - ON DESKTOP AND MOBILEScreenshot of REFERRAL PROGRAM TO ACQUIRE CUSTOMERS VIA WORD-OF-MOUTHScreenshot of LOYALTY PROGRAM EXPLAINER PAGES