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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Airtable

    Score9 out of 10
    N/AAirtable is a project management and collaboration platform designed to enable content pipelines, product management, events planning, user research, and more. It combines spreadsheet,database, calendar, and kanban functionality within one platform.

    $24

    per month per seat

    SmartSuite

    Score1.2 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    AirtableSmartSuite
    Editions & Modules
    Team
    $24
    per month per user
    Business
    $54
    per month per user
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    AirtableSmartSuite
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    AirtableSmartSuite
    Project Management
    Comparison of Project Management features of Airtable and SmartSuite
    Feature
    Airtable
    7.1
    222 Ratings
    7% below category average
    SmartSuite
    1.0
    19 Ratings
    154% below category average
    Task Management9.0186 Ratings1.019 Ratings
    Resource Management9.0182 Ratings1.018 Ratings
    Gantt Charts8.082 Ratings1.015 Ratings
    Scheduling6.0155 Ratings1.017 Ratings
    Workflow Automation9.0132 Ratings1.018 Ratings
    Team Collaboration10.0205 Ratings1.019 Ratings
    Support for Agile Methodology8.0101 Ratings1.019 Ratings
    Support for Waterfall Methodology8.075 Ratings1.01 Ratings
    Document Management5.0159 Ratings1.018 Ratings
    Email integration7.0107 Ratings1.018 Ratings
    Mobile Access3.0181 Ratings1.018 Ratings
    Timesheet Tracking5.089 Ratings1.015 Ratings
    Change request and Case Management5.097 Ratings1.017 Ratings
    Budget and Expense Management8.0118 Ratings1.016 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Airtable and SmartSuite
    Feature
    Airtable
    -
    Ratings
    SmartSuite
    1.0
    16 Ratings
    153% below category average
    Quotes/estimates00 Ratings1.015 Ratings
    Invoicing00 Ratings1.01 Ratings
    Project & financial reporting00 Ratings1.015 Ratings
    Integration with accounting software00 Ratings1.010 Ratings
    User Ratings
    AirtableSmartSuite
    Likelihood to Recommend
    9.9
    (226 ratings)
    1.0
    (19 ratings)
    Likelihood to Renew
    8.0
    (3 ratings)
    9.1
    (1 ratings)
    Usability
    8.0
    (23 ratings)
    1.0
    (2 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (29 ratings)
    1.0
    (2 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    1.0
    (2 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AirtableSmartSuite
    Likelihood to Recommend
    Airtable
    Airtable is an ideal platform for small and growing businesses to keep track of just about EVERYTHING they need to keep things running smoothly. It's a great way to keep tasks organized, and keep everyone on the same page with progress on all things. Our company finds the kanban particularly useful, as products go through a lifecycle from ideation to retirement, it's good to keep a database of what is in production, what's working, and what we've tried before. I can see the platform being challenging with much larger businesses, but for the small to medium businesses I've used the platform with, it is ideal.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    Airtable
    • I can create tables, create and customize fields
    • Airtable has capabilities commonly found in spreadsheet applications, but also has some of the features found in databases.
    • The ability to filter fields. I set up a filter on the status field, so when a project is marked, complete, on hold, or canceled, that record is hidden from my current projects table view. If it is marked complete, the record is moved to the completed projects table view. In this way I can easily access a record of past projects
    • Being able to duplicate tables and create alternate views
    • Collapse and expand records. When I collapse the rows, I can easily scan current projects, next steps, project status, and due dates. When I expand the row, or field, I can see more detailed information about that field or record very easily. I can also expand or open the entire record. This is is helpful, when I am entering a lot of information to multiple fields in that record.
    Incentivized
    Read full review
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    Airtable
    • When records are deleted, there could be more options for what happens to associated records in other tables.
    • Multi-select fields should be sortable.
    • The per-user pricing model can be cumbersome when you need to share bases with third parties but can't use a publicly accessible URL.
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    Airtable
    We will 10/10 renew the use of Airtable because it has brought great value to our team. Not only is Airtable affordable, but it's also user-friendly and helps our team be efficient. We no longer need to rely on Excel spreadsheets being passed from person to person via email. Furthermore, we aren't dealing with corrupt Excel spreadsheets and the need to salvage data when a file is accidentally altered.
    Read full review
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    Airtable
    IMO the usability of this product is its greatest asset. The UI is clean and the menus are intuitive to the point where I'd feel confident having a non-spreadsheety colleague take on building an Airtable for the first time with next to no training. I can't say that about every table-like software product that I've used such as Notion.
    Incentivized
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    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Reliability and Availability
    Airtable
    I have rarely experience downtime, compared to other tools, and given how much time we spend on the tool. Even if there were to be, their updates on it are very timely, and our support team are able to provide any questions regarding
    Incentivized
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    SmartSuite
    No answers on this topic
    Performance
    Airtable
    I never had any issues with load time, even with the integrations that we use today (google sheets) However, I'm curious if adding additional layers of integrations would slow down performance. We do carry quite a bit of data in Airtable, but, again, no impact on overall performance
    Incentivized
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    SmartSuite
    No answers on this topic
    Support Rating
    Airtable
    Airtable has great support. They have a variety of support features to answer any questions. They have great self teaching instructions for templates and product tours. They also have support for teams and project management. They also have a fantastic customer help line. They are able and willing to answer customer questions and never have customers waiting long
    Incentivized
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    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    In-Person Training
    Airtable
    This training was done in-house, but the Airtable team provided resources and how to guides to ensure that we covered all components of the system
    Incentivized
    Read full review
    SmartSuite
    No answers on this topic
    Online Training
    Airtable
    Recorded trainings were provided by the Airtable team. Great as an evergreen resources to new team members and for anyone that wants to refresh their Airtable knowledge
    Incentivized
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    SmartSuite
    No answers on this topic
    Implementation Rating
    Airtable
    Training all users was an important part of the implementation, which did take considerable time and effort. At first glance without training, the content calendar can be overwhelming because of the amount of data. The features within Airtable seem to be endless but our team was able to identify the most important to be successful.
    Read full review
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    Airtable
    Airtable was a really good fit for this specific use case as it provided a huge number of collaboration features in an intuitive and pleasant-to-use interface. The free tier worked initially with our work, and the upgrade pathway was fair and made sense for us.
    Incentivized
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    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Contract Terms and Pricing Model
    Airtable
    I did not help purchase the product, but Airtable's per user pricing structure is inconvenient when some users only need occasional or read-only use.
    Incentivized
    Read full review
    SmartSuite
    No answers on this topic
    Scalability
    Airtable
    There are TONS of opportunity to scale, but I think it's a matter if you have the time and resources to do so because the initial setup can be fairly time consuming and prioritized dedication
    Incentivized
    Read full review
    SmartSuite
    No answers on this topic
    Return on Investment
    Airtable
    • It gives us a real-time experience of working.
    • Through this platform, I always have the idea bout which of my team member is working on which particular part of the project, I can easily track their progress, and also I can easily correct them where it is required by adding sticky notes, by sending the attachments and URLs.
    • Quality services.
    Incentivized
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    Airtable Screenshots

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    SmartSuite Screenshots

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