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Smart Communications SmartCOMM vs. Trengo

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Smart Communications SmartCOMM

3 Reviews and Ratings

Trengo

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartCOMM

    Score8.8 out of 10
    		N/ASmart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.N/A

    Trengo

    		N/AN/ATrengo is a customer communication platform used to streamline communication channels into one inbox for team collaboration, automated conversations and to deliver amazing customer experiences. This one inbox for customer contact channels supports social messaging (like WhatsApp), Chat, Email, Voice & Text.

    $22

    per month per agent

    Pricing
    SmartCOMMTrengo
    Editions & Modules
    No answers on this topic
    Grow
    $22
    per month per agent
    Scale
    $35
    per month per agent
    Enterprise
    $47
    per month per agent
    Offerings
    Pricing Offerings
    SmartCOMMTrengo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20-25% discount for annual pricing.
    More Pricing Information
    Best Alternatives
    SmartCOMMTrengo
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Quadient Inspire
    Score8.6 out of 10
    Quadient Inspire
    Score8.6 out of 10
    Enterprises
    Quadient Inspire
    Score8.6 out of 10
    Quadient Inspire
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartCOMMTrengo
    Likelihood to Recommend
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartCOMMTrengo
    Likelihood to Recommend
    Smart Communications
    It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.
    Verified User
    Read full review
    Trengo
    No answers on this topic
    Pros
    Smart Communications
    • Template
    • Data processing
    • Output delivery
    • SMS delivery
    • Ada compliance
    Verified User
    Read full review
    Trengo
    No answers on this topic
    Cons
    Smart Communications
    • Price
    • Licensing is bit complicated
    • Frequent upgrades
    Verified User
    Read full review
    Trengo
    No answers on this topic
    Alternatives Considered
    Smart Communications
    Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.
    Verified User
    Read full review
    Trengo
    No answers on this topic
    Return on Investment
    Smart Communications
    • Migration ease
    • Latest features
    • Cloud readiness
    Verified User
    Read full review
    Trengo
    No answers on this topic
    ScreenShots