Slack vs. TigerText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
TigerText
Score 8.9 out of 10
N/A
TigerText is a collaboration tool focused on providing users with secure communication to colleagues from any device.N/A
Pricing
SlackTigerText
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SlackTigerText
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SlackTigerText
Features
SlackTigerText
Project Management
Comparison of Project Management features of Product A and Product B
Slack
8.2
Ratings
6% above category average
TigerText
5.9
Ratings
27% below category average
Task Management8.20 Ratings3.00 Ratings
Gantt Charts6.90 Ratings2.00 Ratings
Scheduling7.90 Ratings5.00 Ratings
Workflow Automation8.40 Ratings6.00 Ratings
Mobile Access9.50 Ratings10.00 Ratings
Search8.70 Ratings10.00 Ratings
Visual planning tools8.00 Ratings5.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.8
Ratings
11% above category average
TigerText
7.5
Ratings
5% below category average
Chat9.80 Ratings10.00 Ratings
Notifications9.10 Ratings10.00 Ratings
Discussions9.60 Ratings10.00 Ratings
Surveys8.10 Ratings5.00 Ratings
Internal knowledgebase7.80 Ratings10.00 Ratings
Integrates with GoToMeeting8.90 Ratings4.00 Ratings
Integrates with Gmail and Google Hangouts8.70 Ratings5.00 Ratings
Integrates with Outlook8.90 Ratings6.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.7
Ratings
10% above category average
TigerText
9.1
Ratings
15% above category average
Versioning8.40 Ratings6.00 Ratings
Video files8.80 Ratings10.00 Ratings
Audio files9.10 Ratings10.00 Ratings
Document collaboration8.40 Ratings10.00 Ratings
Access control8.40 Ratings9.00 Ratings
Advanced security features8.40 Ratings10.00 Ratings
Integrates with Google Drive9.00 Ratings9.00 Ratings
Device sync9.10 Ratings9.00 Ratings
Best Alternatives
SlackTigerText
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackTigerText
Likelihood to Recommend
9.4
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.2
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.9
(0 ratings)
9.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
SlackTigerText
Likelihood to Recommend
Slack is really effective for smaller teams to use as an internal communication platform. I think that it's still suitable even for companies of up to 500-1000 employees, but for larger teams it's less appropriate (or would require more aggressive organization, e.g. keeping channels protected and on an invite-only basis). It's really helpful for small team-to-small team communication too (like in our case where we create external channels to support POCs/business partnerships). It's not great for direct collaboration (e.g. it's hard to iterate on a project spec or a document together, directly in Slack) but it's well suited for conversational coordination, like planning meetings or asking informational questions.
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If you are looking for a reliable way to send secure text messages with sensitive data, this is the product for you. This product can work wonders for anything along those lines in the healthcare system. It's a nice tool to help students understand the program, so they are ready when they come into the health care profession.
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Pros
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
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  • The security (HIPAA compliant & patient privacy)--you receive a confirmation of any messages being sent quickly, and it lets you know when the receiver has read the message
  • You can actually see the three dots when the person is typing to reply to your message.
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Cons
  • Undoubtedly Slack’s search function is powerful but sometimes it is difficult to find specific messages or files in very active channels with high message volumes. This needs an improvement.
  • I have experienced notification issues on my phone. I am not receiving notifications and have missed important updates as a result. I tried uninstalling and reinstalling the app, but the problem still persists.
  • The Business Plus plan does not include support for data loss prevention or offline backup providers.
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  • Pricing can be a little out of the range for smaller departments.
  • I feel that the working environment could be tweaked a bit more to make it better to use for newer individuals.
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Likelihood to Renew
Slack sitll lacks in functionality. It's better than Skype for Business in many ways, but it is still another chat/message board app. It has limits in free version and paid versions. Also Windows app has errors that bother me, for example, I see number on one of my team's icons. It suggests that one of channels has unread messages; I check all channels - no unread messages, but that "1" still appears
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No answers on this topic
Usability
The product is fantastic, it keeps everyone connected and ensures detailed connection.
User interface of Slack software is very is very straightforward no need for training.
Availability of unlimited tutorials and demos.
Slack can be easily tailored to perform specific tasks.
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No answers on this topic
Reliability and Availability
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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No answers on this topic
Performance
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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No answers on this topic
Support Rating
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.
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Implementation Rating
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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No answers on this topic
Alternatives Considered
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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TigerText is a far superior product with a supportable infrastructure.
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Return on Investment
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
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  • easier collaboration
  • teamwork
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ScreenShots