Sitetracker vs. TaskRay

So Sitetracker is a future-proof cloud platform built on Salesforce to benefit from smarter document management, machine learning, enterprise-grade security, and more. And that's how it has made the ecosystem quite complete by introducing various feature sets for the construction process, and it has included AI Reports and Insights which are really helpful. The overall product engineering is an absolute treat for all the users, as most of the features are built keeping the target audience in mind.

Incentivized

TaskRay is well suited for any company looking to add structure and efficiency to their client onboarding system.

Incentivized

• Collaborate on physical site locations effectively with vendors, partners and other miscellaneous contractors.
• Integration with ERP systems to control costs, forecast and budget projects.
• Cloud platform built on Salesforce to offer smart document Management and enterprise grade security

Incentivized

• Customer Service - TaskRay customer service representatives are consistently responsive, insightful and professional
• Salesforce Integration - TaskRay is based in Salesforce, and is easy to install and customize, if you already know Salesforce
• Easy to Use - With a quick start walk through for any first time users, TaskRay quickly educates employees on the core functions.

Incentivized

• Sometimes it takes a longer time to load, so the speed could be better
• Sometimes the call wait time is long, and so is the time to respond an email, so customer support could be better

Incentivized

• During my use, I would at times get responsive issues in regards to tasks opening, editing task details, or moving from stage to stage. This didn't occur for quite some time until we started loading the system with extensive projects and hundreds of tasks to each project. While unfortunate to run into these performance issues, many applications run into similar issues when working many simultaneous tickets at the same time.
• Customization to the task layouts is a bit cumbersome.
• If you are running a lot of stages, 8 - 12, moving tasks from one side of the board to the other can take a little bit of work. At the time there were no quick close capabilities on the tasks to redirect the task to its final stage.

Incentivized

It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately

Incentivized

Easy Easy Easy to use

Incentivized

Because they worth it and actually they are just the best for my job

Incentivized

I have not had many support issues but when I have, they have been courteous helpful, and solved the issue

Incentivized

Again, just like the app, the implementation was very easy.

Incentivized

The Sitetracker rep came back a few times to negotiate the price and throw in additional features, so overall the price was very competitive for bundled services. Once the contract was signed, the implementation process was smooth, with easy-to-integrate step-by-step documentation. Among other features, my team praises the customizable templates which eliminate the need for coding knowledge.

Incentivized

TaskRay is a simple solution to install and get moving with. Project creation, stage setup, and task creation are just a few great features that are simple to set up. Remedyforce & Service Manager are a more enterprise type application for more service desk type environments. JIRA is a highly used and close favorite with project management. At the end of the day, simplicity for setup and configuration as well as day to day usability went hands down to TaskRay over JIRA.

Incentivized

• It has helped us with management of projects with more productivity and smartly.
• Increased our overall productivity 10X which transformed into ROI.
• Made our process streamlined.

Incentivized

• The cost of TaskRay is much less than other project management solutions. Other solutions require you to upgrade for premium features such as Gantt charts or calendar views. It costs $21/month per user.
• They offer volume (number of users) discounts as well as contract length discounts.

Incentivized