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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TaskRay

    Score8 out of 10
    N/ATaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing.

    $15

    per month

    Pricing
    TaskRay
    Editions & Modules
    TaskRay
    $25.00
    per month
    Offerings
    Pricing Offerings
    TaskRay
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    TaskRay
    Considered Both Products
    Bracket Labs
    Chose TaskRay
    In our comparison, TaskRay was the most robust client care and onboarding tool. It had a lot of different features and advantages that we are excited to take advantage of.
    Incentivized
    Chose TaskRay
    The main reason we chose TaskRay over the others is because it connects to Salesforce. Our sales team already uses several software solutions and the last thing they need is another thing to log into each day.

    We like the price compared to other PM solutions and we like all of …
    Incentivized
    Chose TaskRay
    TaskRay is a simple solution to install and get moving with. Project creation, stage setup, and task creation are just a few great features that are simple to set up. Remedyforce & Service Manager are a more enterprise type application for more service desk type environments. …
    Incentivized
    Chose TaskRay
    TaskRay does not require you to be a certified project manager to manage your project like MS Project. We also tried using the Salesforce free project solution but it's not as tightly integrated with SF as the TaskRay and again not nearly as easy to use. We also used …
    Incentivized
    Chose TaskRay
    We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay.
    The only reason …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    TaskRay
    Project Management
    Comparison of Project Management features of TaskRay
    Feature
    TaskRay
    8.6
    5 Ratings
    12% above category average
    Task Management8.75 Ratings
    Resource Management8.34 Ratings
    Gantt Charts9.34 Ratings
    Scheduling10.04 Ratings
    Workflow Automation9.05 Ratings
    Team Collaboration9.05 Ratings
    Support for Agile Methodology8.34 Ratings
    Support for Waterfall Methodology8.02 Ratings
    Document Management6.32 Ratings
    Email integration9.02 Ratings
    Mobile Access9.02 Ratings
    Timesheet Tracking10.01 Ratings
    Change request and Case Management8.02 Ratings
    Budget and Expense Management8.02 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of TaskRay
    Feature
    TaskRay
    8.5
    3 Ratings
    12% above category average
    Invoicing8.01 Ratings
    Project & financial reporting9.03 Ratings
    Integration with accounting software8.52 Ratings
    User Ratings
    TaskRay
    Likelihood to Recommend
    8.3
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    TaskRay
    Likelihood to Recommend
    Bracket Labs
    TaskRay is a great solution for small to medium sized businesses running multiple projects at the same time. It is very cost effective and their development team is actively adding new functionality regularly. If you prefer working from a tiled Kanban board view, this is highly worth evaluating.
    Incentivized
    Read full review
    Pros
    Bracket Labs
    No answers on this topic
    Cons
    Bracket Labs
    • Unfortunately TaskRay does not allow us to share templates externally with customers.
    • We have employees all over the world and we don't think TaskRay will support other languages such as Japanese. Note, I am speaking with a sales rep next week to confirm this, so we may be incorrect.
    Incentivized
    Read full review
    Likelihood to Renew
    Bracket Labs
    It's hands-down the best PM tool we have ever used. Nothing compares in ease of use and being easy to learn. It also looks great and makes sense immediately
    Incentivized
    Read full review
    Usability
    Bracket Labs
    Easy Easy Easy to use
    Incentivized
    Read full review
    Support Rating
    Bracket Labs
    I have not had many support issues but when I have, they have been courteous helpful, and solved the issue
    Incentivized
    Read full review
    Implementation Rating
    Bracket Labs
    Again, just like the app, the implementation was very easy.
    Incentivized
    Read full review
    Alternatives Considered
    Bracket Labs
    We are still in our year long evaluation process. But TaskRay has been the easiest, and most successfully adopted tool so far. Even if we do not end up choosing TaskRay, I do not regret implementing the system or the experience working with the team at TaskRay. The only reason we may not end up going with TaskRay is lack of templates and slightly stunted reporting features (this is mainly due to Salesforce limitations). Our organization is growing so quickly, we need to consider tools that are better able to regiment processes in a larger group of Customer Service Representatives and give management more detailed insight into those activities.
    Incentivized
    Read full review
    Return on Investment
    Bracket Labs
    • It was highly effective in organizing projects and sprints.
    • Time cards were easy to manage.
    • TaskRay's integration with Salesforce is a huge win as well as you can leverage workflows, approval processes, and alert notifications.
    Incentivized
    Read full review
    ScreenShots