Bluehost vs. SiteGround

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bluehost
Score 5.3 out of 10
N/A
Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.
$19.95
per month for 36 month term
SiteGround
Score 9.8 out of 10
N/A
SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.
$14.99
per month
Pricing
BluehostSiteGround
Editions & Modules
Shared WordPress Hosting
$3.95-$16.99
per month
Shared Web Hosting
$3.95-$26.99
per month for 36 month term
eCommerce - WooCommerce Hosting
$15.95-$49.95
per month, 1 month to 36 month terms available
Managed WordPress (beta)
$19.95
per month for 36 month term
VPS Hosting
$19.99 - $119.99
per month
Blue Sky Live WordPress Support
$29.00-$149.00
per month
Dedicated Hosting
$79.99-$209.99
per month
StartUp 24 months
$14.99
per month
StartUp 12 months
$17.99
per month
StartUp 1 month
$24.99
per month
GrowBig 24 months
$24.99
per month
GrowBig 12 months
$29.99
per month
GrowBig 1 month
$34.99
per month
GoGeek 24 months
$39.99
per month
GoGeek 12 months
$44.99
per month
GoGeek 1 month
$49.99
per month
GoGeek 3 months
$49.99
per month
Offerings
Pricing Offerings
BluehostSiteGround
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BluehostSiteGround
User Ratings
BluehostSiteGround
Likelihood to Recommend
4.9
(0 ratings)
9.5
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Availability
4.0
(0 ratings)
-
(0 ratings)
Support Rating
8.1
(0 ratings)
9.9
(0 ratings)
Product Scalability
3.0
(0 ratings)
-
(0 ratings)
User Testimonials
BluehostSiteGround
Likelihood to Recommend
Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.
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I used other hosting providers in the past and actually I'm very happy with SiteGround mainly because of this: * very quick to setup and install my Wordpress website * sends me weekly emails about traffic, website healthscore etc * great wordpress plugins to help with SEO and optimizing
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Pros
  • Bluehost provides a cost-effective website hosting bundle for WordPress.
  • Transferring a domain name was super easy and saved me money on the domain name and domain privacy renewal.
  • Provides a basic free SSL certificate for all websites and offers unlimited websites on the pro plan.
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  • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
  • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
  • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
  • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
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Cons
  • Sometimes the login page does not function properly.
  • You have to purchase hosting for the whole year instead of being able to pay monthly.
  • It doesn't have the option to transfer hosting to another account. My customers have to sign up on their own.
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  • Business model and clarity about prices after the second year
  • Server Performance when it's stressed or under a big volume of traffic
  • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
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Usability
I use Wordpress for my website on Bluehost, so I already know how it works and happy with it. I gave it this rating as I love the fact that If you do plan on creating multiple websites on Bluehost you'll be able to create specific login access for each website sites making it less likely to enter into the wrong website accounts. Which makes it even easier to manage client websites if you plan to create and host websites on behalf of your clients.
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No answers on this topic
Support Rating
When we decided to migrate away from Bluehost, a quick call to their tech-support solved most of our problems, and we immediately got our money back. They did — to their credit — try to accommodate us, but they realize that we needed something else that they couldn’t accommodate. And once that realization set in, customer service immediately refunded us our money.
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Three ways to get customer support, phone, email, and chat. Chat is available 24/7 and the agents are always friendly and very helpful. In all the instances where I needed assistance chat support agents were always available to help. Wait time is minimal and on rare occasions I had to call, the agents were very helpful as well. I can not remember a time I walked away from support without my question or concern being resolved.
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Alternatives Considered
Bluehost is somewhat similar in terms of their tech stack and somewhat similar in terms of pricing. I think for websites that want to remain small and operate on the lowest budget possible, Bluehost is sufficient. For websites that are interested in scaling, or need top-tier, USA-based tech support 24/7 at their fingertips, then other hosting providers may be better.
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GoDaddy and Bluehost offer grossly sub-par performance in 2017 for a price point that doesn't make sense. At least GoDaddy has great tech support - but I shouldn't have to rely on it as often as I do if all was working as it should. inMotion was overly complex on the backend, and lacked some common hosting features (easy WordPress installs for one) that are common across all other hosts. WPEngine, had great performance, and decent support, but their own proprietary backend interface was always a shift when switching between them and cpanel. Also - VERY expensive compared to SiteGround for comparable (if not lesser) service & performance.
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Scalability
The website is slow. The speed is not reliable. Sometimes, sites would go down without warning. You would have to get a VPS to get consistent speed. If you have small website as a hobby, then Bluehost will be sufficient. Otherwise, I recommend looking for something more fast. Storage is good, but speed is lacking
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No answers on this topic
Return on Investment
  • Because of their level of service and support, we were able to create our web presence in-house without the need to hire an external firm or consultant. Consequently, Bluehost has more than paid for itself.
  • The efficiency of the all-in-one solution means our web person doesn't have to spend time logging into different sites and managing different accounts, and the business office only has to pay one vendor.
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  • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
  • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
  • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
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ScreenShots