A2 Hosting in Ann Arbor provides business website hosting, featuring free site migration, unlimited SSD, isolated dedicated servers, and related features.
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SiteGround
Score 9.8 out of 10
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SiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.
I used other hosting providers in the past and actually I'm very happy with SiteGround mainly because of this: * very quick to setup and install my Wordpress website * sends me weekly emails about traffic, website healthscore etc * great wordpress plugins to help with SEO and optimizing
You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption
They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!
[In my opinion] they have the worst customer support. It's awful. [I feel like] they talk over you [and] they blame anything but what is real. [It makes me think] they are uneducated. [When I dealt with them] they never answered why things went wrong. [I feel like] they are nightmares and just hard to deal with. And, [from my experience] they are NOT nice. [I felt like] they act condescending in conversations. They waste so much time over nothing.
Three ways to get customer support, phone, email, and chat. Chat is available 24/7 and the agents are always friendly and very helpful. In all the instances where I needed assistance chat support agents were always available to help. Wait time is minimal and on rare occasions I had to call, the agents were very helpful as well. I can not remember a time I walked away from support without my question or concern being resolved.
GoDaddy and Bluehost offer grossly sub-par performance in 2017 for a price point that doesn't make sense. At least GoDaddy has great tech support - but I shouldn't have to rely on it as often as I do if all was working as it should. inMotion was overly complex on the backend, and lacked some common hosting features (easy WordPress installs for one) that are common across all other hosts. WPEngine, had great performance, and decent support, but their own proprietary backend interface was always a shift when switching between them and cpanel. Also - VERY expensive compared to SiteGround for comparable (if not lesser) service & performance.
I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less
All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
