Sift Digital Trust & Safety Suite vs. Trust Swiftly

We haven't really taken advantages of the full spectrum of what the suite offers, but for the segment that we are using that identifies users across multiple accounts and devices, it performs phenomenally. In the future we'd like to enable auto-banning based on a risk index score that Sift Digital Trust & Safety Suite would contribute to.

Incentivized

The software is used well for us since we wanted to cut down on incorrect invoicing and fraudulent purchase orders from our distributors. We were dealing with some fake transactions that then were sent through our sales pipeline and ultimately were paid out. For businesses that are looking for 3rd party verifications to prevent these types of mistakes it has worked well.

Incentivized

• Identify users across multiple accounts
• Identify users across multiple devices

Incentivized

• Document authenticity checks with NFC validation to the government
• Liveness validation with multiple ways to check for AI content
• Database sources to bring in more secure information about a user

• Some transparency into how Sift Digital Trust & Safety Suite identifies common user patterns that lend to its intelligence model

Incentivized

• There needs to be more guidance for agents to read what is in a report about a user.
• The IP block should also work for US states too as we have to block them for regulations.

We use multiple features to make sure we have the best outcome for each verification. It gives more usage to the product and we actually grant more customers the ability to transact with us. There is plenty of times where our customers would have left us if we did not have any verifications available

Sift Digital Trust & Safety Suite provided the easiest integration points plus reliability compared to other vendors we evaluated. We were able to incorporate their data into a custom UI of our own to manually audit and ban users.

Incentivized

Other options we tried did not have the flexibility needed for our business. They wouldn't work with us or provide responses to our feedback. We felt ignored and eventually had to look for a better tool that could resolve our issue. Trust Swiftly could do the same features but even more by making it faster and easier to complete the checks

• It has had the positive impact of ensuring quality submissions as well as reducing payout for duplicate accounts.

Incentivized

• Cutting down the time of our review process by hours
• Accepting more orders and payments by multiple times
• Allowed us to invest more time into our marketing team as saved reviews