TrustRadius

Sideview CDR Reporting & Analytics vs. SolarWinds VoIP & Network Quality Manager (VNQM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sideview CDR Reporting & Analytics
Score 0.0 out of 10
N/A
Sideview 's Cisco CDR Reporting & Analytics provides data insights that continue where Cisco CallManager reporting ends, by offering detailed analytics and flexible reporting. The app can: Display calls matching only selected search filters Drilldown at any time to investigate a particular call Create reports to track call concurrency Create dashboards and alerts around call quality Display and share…N/A
SolarWinds VoIP & Network Quality Manager (VNQM)
Score 8.2 out of 10
N/A
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.N/A
Pricing
Sideview CDR Reporting & AnalyticsSolarWinds VoIP & Network Quality Manager (VNQM)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Sideview CDR Reporting & AnalyticsSolarWinds VoIP & Network Quality Manager (VNQM)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Sideview CDR Reporting & AnalyticsSolarWinds VoIP & Network Quality Manager (VNQM)
User Ratings
Sideview CDR Reporting & AnalyticsSolarWinds VoIP & Network Quality Manager (VNQM)
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(0 ratings)
User Testimonials
Sideview CDR Reporting & AnalyticsSolarWinds VoIP & Network Quality Manager (VNQM)
Likelihood to Recommend
No answers on this topic
VNQM helps network engineers to see network Voice quality issues from the end user perspective and thus be more proactive and engage voice teams accordingly. The impact on SolarWinds performance due to polling numerous nodes & large number of IPSLA operations can be difficult to predict. It slows down the entire server and its functionality.
Nandini pallipamu | TrustRadius Reviewer
Nandini pallipamu
Network Engineer
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Pros
No answers on this topic
  • Display expected quality-of-service versus actual results in real-time.
  • Help us dig into issues quickly and thoroughly.
  • Provides an early warning when thresholds are close to being exceeded.
Gary Lee | TrustRadius Reviewer
Gary Lee
EVP - Enterprise Applications
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Cons
No answers on this topic
  • Ring groups should be included.
  • Call recording feature is missing.
Nandini pallipamu | TrustRadius Reviewer
Nandini pallipamu
Network Engineer
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Support Rating
No answers on this topic
Support is satisfactory.
Nandini pallipamu | TrustRadius Reviewer
Nandini pallipamu
Network Engineer
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Alternatives Considered
No answers on this topic
Our VOIP system is from Cisco, so they suggested their Packet Tracer to help with managing our quality of service. We found it to be an extremely technical tool much better aligned with diagnosing a detailed issue rather than helping monitor and manage the VOIP traffic as Solarwinds does.
Gary Lee | TrustRadius Reviewer
Gary Lee
EVP - Enterprise Applications
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Return on Investment
No answers on this topic
  • VNQM has enabled our network engineers to see network quality issues from the end user perspective and thus be more proactive.
  • The call records searching capability is very user friendly and has made it easy for VoIP engineers to troubleshoot call issues from a single pane of glass.
  • We were able to implement SLA monitoring by leveraging an existing feature of our Cisco routers. No additional investment was required.
BO
Brett Organ
Senior Technology Consultant
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ScreenShots