TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shopify Plus

    Score9 out of 10
    N/AShopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.

    $2,300

    per month with a 3-year commitment

    Shuup

    N/A
    Mid-Size Companies (51-1,000 employees)
    A marketplace solution built for any business that would like to enable vendors to sell services, subscriptions, streaming media or physical products from an online Marketplace. Shuup can enable two-sided marketplaces or single-vendor marketplaces for all B2B, B2C or P2P use cases. Shuup’s features include inventory management, marketing and coupon campaigns, vendor subscription and commission plans, integrations with shipping providers and payment gateways, and page…

    $299

    per month

    Pricing
    Shopify PlusShuup
    Editions & Modules
    3-year term
    $2300
    per month
    1-year term
    $2500
    per month
    SaaS License
    $299
    per month
    Self Hosted License
    $1,499
    per month
    Offerings
    Pricing Offerings
    Shopify PlusShuup
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsSolutions for every business size. Build a prototype for your idea, or launch your global marketplace.
    More Pricing Information
    Community Pulse
    Shopify PlusShuup
    Considered Both Products
    Shopify
    No answer on this topic
    Shuup
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    19 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    Shopify PlusShuup
    Online Storefront
    Comparison of Online Storefront features of Shopify Plus and Shuup
    Feature
    Shopify Plus
    8.6
    36 Ratings
    9% above category average
    Shuup
    -
    Ratings
    Product catalog & listings9.534 Ratings00 Ratings
    Product management8.435 Ratings00 Ratings
    Bulk product upload6.532 Ratings00 Ratings
    Branding8.233 Ratings00 Ratings
    Mobile storefront9.634 Ratings00 Ratings
    Product variations9.234 Ratings00 Ratings
    Website integration9.031 Ratings00 Ratings
    Visual customization9.234 Ratings00 Ratings
    CMS8.233 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shopify Plus and Shuup
    Feature
    Shopify Plus
    8.4
    35 Ratings
    9% above category average
    Shuup
    -
    Ratings
    Abandoned cart recovery7.434 Ratings00 Ratings
    Checkout user experience9.434 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shopify Plus and Shuup
    Feature
    Shopify Plus
    9.6
    33 Ratings
    15% above category average
    Shuup
    -
    Ratings
    eCommerce security9.633 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shopify Plus and Shuup
    Feature
    Shopify Plus
    8.3
    35 Ratings
    7% above category average
    Shuup
    -
    Ratings
    Promotions & discounts8.734 Ratings00 Ratings
    Personalized recommendations8.329 Ratings00 Ratings
    SEO7.834 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shopify Plus and Shuup
    Feature
    Shopify Plus
    8.5
    34 Ratings
    6% above category average
    Shuup
    -
    Ratings
    Order processing9.034 Ratings00 Ratings
    Inventory management7.233 Ratings00 Ratings
    Shipping8.633 Ratings00 Ratings
    Custom functionality9.133 Ratings00 Ratings
    User Ratings
    Shopify PlusShuup
    Likelihood to Recommend
    9.5
    (36 ratings)
    -
    (0 ratings)
    Usability
    9.6
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Shopify PlusShuup
    Likelihood to Recommend
    Shopify
    No answers on this topic
    Shuup
    No answers on this topic
    Pros
    Shopify
    • Syncs directly with ShipBob WMS.
    • Shopify Scripts and the Script Editors allows us to tailor our checkout screen.
    • Gives us advanced sales reporting, showing trends, performance, year to year, and even projections.
    • Scalable for high volume, handles spikes in traffic without downtime.
    Incentivized
    Read full review
    Shuup
    No answers on this topic
    Cons
    Shopify
    • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
    • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
    • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
    Incentivized
    Read full review
    Shuup
    No answers on this topic
    Usability
    Shopify
    Shopify Plus is intutive as stated previously. It's easy to find what we want and edit (reports, products, online store theme, etc...) You dont need to have a ton of coding experience to be able to get a website up and running on Shopify Plus. The reason I wont give a 10/10 and gave an 8 is because I do think it is heavily realiant on app and it can open up a can of worms with the amout of apps that are out there, their costs, and which one to chose. There are also some internal limitations as stated previously with discounts and personalized message for different customer groups. But overall, it is a good platform that I recommend.
    Incentivized
    Read full review
    Shuup
    No answers on this topic
    Support Rating
    Shopify
    No answers on this topic
    Shuup
    No answers on this topic
    Alternatives Considered
    Shopify
    No answers on this topic
    Shuup
    No answers on this topic
    Return on Investment
    Shopify
    • The pricing of Shopify Plus over the regular Shopify Account solution is about 10x if not 20x the cost. But with this cost comes the increased reliability and trust you have in your eCommerce Software solution/website. We still have a great ROI with the Shopify Plus Pricing.
    • With Shopify Plus, we have been able to drill deeper into a more robust eCommerce experience for our customers
    • With Shopify Plus, we have been able to customize our Website further with recommended apps, features, and customizations based on our Dedicated Account Reps expertise.
    Incentivized
    Read full review
    Shuup
    No answers on this topic
    ScreenShots

    Shopify Plus Screenshots

    Screenshot of The home screen of your Shopify admin, including proactive home cards and reporting and live view insights.Screenshot of Your Shopify Plus store is ready for mobile commerce. Customers can browse and buy from your store with an optimized experience on device.Screenshot of Editing products across sales channels.Screenshot of Easily edit colours, typography, settings, and drag and drop sections for each of your store's templates with the theme editor.

    Shuup Screenshots

    Screenshot of Shuup - Multivendor ecommerce for any industry.Screenshot of Shuup - Vendors can sell products, services, deliveries, digital goods, and more.Screenshot of Shuup - Easily manage products, vendors, campaigns, and more.