Showpad eOS® vs. Storylane

Any person who is interested in understanding the level of engagement from a client needs Showpad. It is a must-have software if you have people within your organization that are customer-facing. If your role is primarily communicating with employees within your own organization, then this software might not be as useful to you. For those in sales, account management, or who needs to know if your recipient has seen your emails/content, this is a useful tool.

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Basically if you want to provide a walk-through of a website, then Storylane is well suited. I can't think of a scenario where it is less appropriate unless you are trying to use it for something it isn't intended for. I'm not sure if it will work with a WASM page, so if you are working with WASM, you should at least test that out.

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• User-Friendly. The ability to easily customize to fit your needs
• Delivering content easily and quickly, reducing cost for print, and out of date information
• Reporting. Providing the analytical function to track what content has been utilized or not utilized and become more efficient in the type of information you share
• Offline Use. The ability to be able to view content offline

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• Allows you to easily grab the visual assets to create a walk through.
• The analytics that are integrated give you a very specific view of engagement.
• Even the most complex web pages can be saved in Storylane, definitely a robust engine.

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• Version control is an issue. Would be nice to go back to previous versions of a file.
• The in-app viewing experience feels a little rigid. Prefer to download the files before viewing.
• The main landing page is a little more cluttered than I would like.

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• The relationship between "pages" and "steps" can get very confusing if you are having to do a mass revamp of a saved story.
• Some of the interface is less than intuitive than it could be.
• I'm not a fan of mouse over features, I realize it is a modern metaphor, but it's a bad one.

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I have not been involved with support from Showpad so I am not entirely sure. However, we have received some emails from our help desk about an outage and it seems like it didn't last very long so I would say that it was pretty effective support to that extent.

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The only option our company used was cloud-based file-sharing services (Box, Dropbox, etc) and emails like Outlook or Gmail. Both options make it hard for version control and for ease of navigation. Generally, end-users had an easier time finding content on Showpad.

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They are both good products and pretty similar. Navattic definitely had some strong features, but with Storylane, they were incredibly responsive to requests for help and feature requests and it just "looked" better. Storylane also "felt" better in terms of working with it. There were some design flow decisions made with Navattic that I found to be a bit counterintuitive.

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• We are not limited by what physical catalogs and literature we get - we can send out any piece of literature to a customer.
• All of our content is centralized in one place.
• Our marketing department has the ability to view what content is shared the most and viewed the most, so they can focus on those items.
• Gives our sales reps visibility into what our customers are looking at.

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• We were getting thousands of engagements on our Story's.
• We are able to use them as an educational resource when potential clients asked a question.
• The SDR's were able to use them as assets to create interest.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info