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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Progress ShareFile

    Score8.3 out of 10
    N/AShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.

    $52.80

    per month 3 users (minimum)

    SpiderOak One Backup

    Score8.8 out of 10
    N/ASpiderOak is a file sync and cloud storage / backup solution, emphasizing privacy.

    $6

    per month per user

    Pricing
    Progress ShareFileSpiderOak One Backup
    Editions & Modules
    Advanced
    $17.60
    per month per user (minimum 3 users)
    Premium
    $27.50
    per month per user (minimum 3 users)
    Industry Advantage
    $45.83
    per month per user (minimum 3 users)
    Virtual Data Room
    $75.00
    per month per user (minimum 5 users)
    150 GB
    $6
    per month per user
    400 GB
    $11
    per month per user
    2 TB
    $14
    per month per user
    5 TB
    $29
    per month per user
    Offerings
    Pricing Offerings
    Progress ShareFileSpiderOak One Backup
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    Progress ShareFileSpiderOak One Backup
    Considered Both Products
    Progress ShareFile
    No answer on this topic
    SpiderOak
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    46 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    30 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    46 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    31 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    32 Answers
    No answers on this topic
    Features
    Progress ShareFileSpiderOak One Backup
    File Sharing & Management
    Comparison of File Sharing & Management features of Progress ShareFile and SpiderOak One Backup
    Feature
    Progress ShareFile
    8.3
    78 Ratings
    1% below category average
    SpiderOak One Backup
    8.9
    1 Ratings
    6% above category average
    Versioning7.660 Ratings10.01 Ratings
    Video files9.048 Ratings9.01 Ratings
    Audio files9.644 Ratings9.01 Ratings
    Document collaboration6.567 Ratings8.01 Ratings
    Access control7.873 Ratings10.01 Ratings
    File search8.274 Ratings7.01 Ratings
    Device sync9.559 Ratings9.01 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Progress ShareFile and SpiderOak One Backup
    Feature
    Progress ShareFile
    9.5
    73 Ratings
    9% above category average
    SpiderOak One Backup
    9.0
    1 Ratings
    4% above category average
    User and role management9.566 Ratings10.01 Ratings
    File organization9.873 Ratings8.01 Ratings
    Device management9.156 Ratings9.01 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Progress ShareFile and SpiderOak One Backup
    Feature
    Progress ShareFile
    6.2
    74 Ratings
    31% below category average
    SpiderOak One Backup
    8.3
    1 Ratings
    2% below category average
    Performance4.870 Ratings8.01 Ratings
    Reliability4.973 Ratings9.01 Ratings
    Storage Reports8.857 Ratings8.01 Ratings
    Best Alternatives
    Progress ShareFileSpiderOak One Backup
    Small Businesses
    Egnyte
    Score9.7 out of 10
    Egnyte
    Score9.7 out of 10
    Medium-sized Companies
    Azure Backup
    Score8.2 out of 10
    Azure Backup
    Score8.2 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Progress ShareFileSpiderOak One Backup
    Likelihood to Recommend
    7.8
    (101 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (19 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (14 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.6
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Progress ShareFileSpiderOak One Backup
    Likelihood to Recommend
    Progress ShareFile
    When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
    Read full review
    SpiderOak
    SpiderOak is well suited for local backups of the computer the client resides on. It is well suited for local area storage backups. It is less suited for remote backups, over a VPN or wide area where the data is continually changing. For data that continually changes, like in our document management system, the client needs to be on the same network as the data.
    Incentivized
    Read full review
    Pros
    Progress ShareFile
    • Secure File Storage and Sharing.
    • Workflows to get customer/affiliate responses to comments on documents.
    • I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
    • I love the upload notifications and reports on user activity.
    • The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
    • Integrations with Microsoft 365 - FANTASTIC - thank you.
    Incentivized
    Read full review
    SpiderOak
    • Versions Files meaning it makes multiple copies of the same files as it is updated
    • Zero Knowledge meaning our storage is complete secure and private
    Incentivized
    Read full review
    Cons
    Progress ShareFile
    • The web console is not the most user friendly site to use to get to, and send my files.
    • We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
    • That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
    Incentivized
    Read full review
    SpiderOak
    • The Software Client sometimes fails and the only resolution is to uninstall/reinstall
    • Support meanig there is no number to call, you do everything over email
    Incentivized
    Read full review
    Likelihood to Renew
    Progress ShareFile
    It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Usability
    Progress ShareFile
    ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Reliability and Availability
    Progress ShareFile
    The software has never been down when I needed to use it.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Performance
    Progress ShareFile
    Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Support Rating
    Progress ShareFile
    Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
    Incentivized
    Read full review
    SpiderOak
    While I gave them a 7, it is in regards to the access to support. This is a business application and not being able to call them can sometimes be a problem especially when you need immediate support. They still tend to manage their support on a consumer line model and not a business grade model. With that said, I will say they are very knowledgeable of the product and how to resolve most any issue when I contact them.
    Incentivized
    Read full review
    Implementation Rating
    Progress ShareFile
    Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
    Read full review
    SpiderOak
    No answers on this topic
    Alternatives Considered
    Progress ShareFile
    ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
    Incentivized
    Read full review
    SpiderOak
    In regards to overall performance SpiderOak is not as customizable as Unitrends, but based on the annual cost for SpiderOak and how we use the product, for a "Backup" to our primary backup solution, it is a welcomed option to our backup strategy when you consider the versioning, zero knowledge, share features and unlimited data.
    Incentivized
    Read full review
    Scalability
    Progress ShareFile
    I am a one person office. I have no idea how this software would scale to a larger office.
    Incentivized
    Read full review
    SpiderOak
    No answers on this topic
    Return on Investment
    Progress ShareFile
    • All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
    • Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
    • ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
    Incentivized
    Read full review
    SpiderOak
    • ROI is positive when you consider unlimited data for the annual cost.
    • Versioning when you consider backing up documents that continually change and need to restore a previous version.
    Incentivized
    Read full review
    ScreenShots

    Progress ShareFile Screenshots

    Screenshot of the ShareFile dashboardScreenshot of ShareFile's Outlook PluginScreenshot of the Projects interfaceScreenshot of ShareFile's link sharing optionsScreenshot of ShareFile's e-signature