Ardexus CRM vs. Shape Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ardexus CRM
Score 8.1 out of 10
N/A
Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A
Shape Software
Score 7.0 out of 10
N/A
Shape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin…
$79
per user
Pricing
Ardexus CRMShape Software
Editions & Modules
No answers on this topic
All inclusive cloud software, one price, no annual contracts
$79.00
per user
Offerings
Pricing Offerings
Ardexus CRMShape Software
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$79 per user
Additional DetailsAll inclusive cloud software, one price, no annual contracts.
More Pricing Information
Community Pulse
Ardexus CRMShape Software
Features
Ardexus CRMShape Software
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Ardexus CRM
8.1
1 Ratings
5% above category average
Shape Software
7.0
1 Ratings
10% below category average
Customer data management / contact management10.01 Ratings00 Ratings
Workflow management7.01 Ratings00 Ratings
Territory management7.01 Ratings00 Ratings
Opportunity management7.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings7.01 Ratings
Interaction tracking10.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Ardexus CRM
9.0
1 Ratings
18% above category average
Shape Software
-
Ratings
Case management9.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Ardexus CRM
8.5
1 Ratings
11% above category average
Shape Software
-
Ratings
Lead management9.01 Ratings00 Ratings
Email marketing8.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
29% above category average
Shape Software
5.0
1 Ratings
40% below category average
Custom fields10.01 Ratings00 Ratings
Custom objects10.01 Ratings00 Ratings
API for custom integration00 Ratings5.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
31% above category average
Shape Software
-
Ratings
Mobile access10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
18% above category average
Shape Software
8.0
1 Ratings
4% below category average
Role-based user permissions10.01 Ratings8.01 Ratings
Single sign-on capability00 Ratings8.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Ardexus CRM
-
Ratings
Shape Software
7.0
1 Ratings
8% below category average
Reporting00 Ratings7.01 Ratings
Best Alternatives
Ardexus CRMShape Software
Small Businesses
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Score 9.9 out of 10
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Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
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User Ratings
Ardexus CRMShape Software
Likelihood to Recommend
8.0
(1 ratings)
7.0
(1 ratings)
Usability
9.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
Ardexus CRMShape Software
Likelihood to Recommend
Ardexus Inc.
It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
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Shape Software
Shape Software is well suited when using "mainstream" ad platforms that have robust integrations. It also works well when budgets are set less frequently and are allowed to run unchanged for a set period of time. Shape Software gets less accurate when frequent budget changes need to be made and when using ad platforms with little to no support built into Shape Software.
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Pros
Ardexus Inc.
  • Integrates well with Lotus Notes
  • Integrates well with Outlook
  • Is IBM-based
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Shape Software
  • Platform integrations
  • Pacing accuracy
  • Automated notifications
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Cons
Ardexus Inc.
  • UI is very basic
  • NO themes options in web mode
  • NO Call option online
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Shape Software
  • Automated budget pacing could be more sophisticated - it tends to conflict with platform best-practices in my opinion.
  • Integration with LinkedIn leads would give more accurate picture of conversion volume I believe.
  • More customizable alerts
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Usability
Ardexus Inc.
Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
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Shape Software
Shape Software is very easy to set up and use. The core functions and features require little explanation. The options and settings are easy to find and the capabilities of the platform are apparent to the user after just a few minutes of use.
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Support Rating
Ardexus Inc.
Actually, I never had to use support during all this time.
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Shape Software
I never had the need or opportunity to work with support.
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Alternatives Considered
Ardexus Inc.
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
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Shape Software
Shape Software is very user-friendly and easy to set up. The controls and settings are very straightforward and the core functions (onboarding new accounts, creating new budgets, managing budgets, etc) are easily understood. The customizable alerts and budget intervals provide modularity for different situations and provide significant peace-of-mind. The automations are less impressive in that they generally conflict with ad platform automation in my opinion. Automated bidding and budgeting is hindered by third-party automations like Shape Software and the performance Shape Software features provide doesn't justify forgoing that technology in the ad platforms in my opinion.
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Return on Investment
Ardexus Inc.
  • Increased per person productivity
  • Saves time when compared to doing it manually
  • It makes data easily retrievable
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Shape Software
  • Reliable protection against overspend
  • Precise budget control
  • Cross-platform visibility
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ScreenShots

Shape Software Screenshots

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