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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ardexus CRM

    Score8.1 out of 10
    N/AArdexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A
    Pricing
    Ardexus CRM
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Ardexus CRM
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Ardexus CRM
    Considered Both Products
    Ardexus Inc.
    Chose Ardexus CRM
    Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Ardexus CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Ardexus CRM
    Feature
    Ardexus CRM
    8.1
    1 Ratings
    5% above category average
    Customer data management / contact management10.01 Ratings
    Workflow management7.01 Ratings
    Territory management7.01 Ratings
    Opportunity management7.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings
    Interaction tracking10.01 Ratings
    Channel / partner relationship management6.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Ardexus CRM
    Feature
    Ardexus CRM
    9.0
    1 Ratings
    18% above category average
    Case management9.01 Ratings
    Call center management9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Ardexus CRM
    Feature
    Ardexus CRM
    8.5
    1 Ratings
    11% above category average
    Lead management9.01 Ratings
    Email marketing8.01 Ratings
    Customization
    Comparison of Customization features of Ardexus CRM
    Feature
    Ardexus CRM
    10.0
    1 Ratings
    29% above category average
    Custom fields10.01 Ratings
    Custom objects10.01 Ratings
    Platform
    Comparison of Platform features of Ardexus CRM
    Feature
    Ardexus CRM
    10.0
    1 Ratings
    31% above category average
    Mobile access10.01 Ratings
    Security
    Comparison of Security features of Ardexus CRM
    Feature
    Ardexus CRM
    10.0
    1 Ratings
    18% above category average
    Role-based user permissions10.01 Ratings
    Best Alternatives
    Ardexus CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Ardexus CRM
    Likelihood to Recommend
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    User Testimonials
    Ardexus CRM
    Likelihood to Recommend
    Ardexus Inc.
    It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
    Incentivized
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    Pros
    Ardexus Inc.
    • Integrates well with Lotus Notes
    • Integrates well with Outlook
    • Is IBM-based
    Incentivized
    Read full review
    Cons
    Ardexus Inc.
    • UI is very basic
    • NO themes options in web mode
    • NO Call option online
    Incentivized
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    Usability
    Ardexus Inc.
    Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
    Incentivized
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    Support Rating
    Ardexus Inc.
    Actually, I never had to use support during all this time.
    Incentivized
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    Alternatives Considered
    Ardexus Inc.
    Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
    Incentivized
    Read full review
    Return on Investment
    Ardexus Inc.
    • Increased per person productivity
    • Saves time when compared to doing it manually
    • It makes data easily retrievable
    Incentivized
    Read full review
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