F5 Distributed Cloud Bot Defense vs. Trend Vision One Email and Collaboration Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
F5 Distributed Cloud Bot Defense
Score 8.7 out of 10
N/A
F5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.N/A
Trend Vision One Email and Collaboration Security
Score 8.9 out of 10
N/A
The Trend Vision One Email and Collaboration Security application secures Microsoft Office 365 and other cloud storage applications.N/A
Pricing
F5 Distributed Cloud Bot DefenseTrend Vision One Email and Collaboration Security
Editions & Modules
Enterprise
Custom Quote
per year
No answers on this topic
Offerings
Pricing Offerings
F5 Distributed Cloud Bot DefenseTrend Vision One Email and Collaboration Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
F5 Distributed Cloud Bot DefenseTrend Vision One Email and Collaboration Security
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Score 8.7 out of 10
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Score 8.7 out of 10
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Score 8.7 out of 10
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Score 8.7 out of 10
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Score 8.7 out of 10
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User Ratings
F5 Distributed Cloud Bot DefenseTrend Vision One Email and Collaboration Security
Likelihood to Recommend
8.7
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
8.5
(0 ratings)
9.0
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
F5 Distributed Cloud Bot DefenseTrend Vision One Email and Collaboration Security
Likelihood to Recommend
I'd strongly recommend it, but with a few caveats depending on how mature the team is with behavioral based security tools. One of our fintech clients was getting hit with low volume, widely spread login attempts, below our rate limiting thresholds. F5 Distributed Cloud Bot Defense was able to flag abnormal input timings, inconsistent device fingerprinting and high entropy in field population behavior. You can only imagine the wave of downstream account lockouts this saved the client. On the other end we had a client with a real time trading platform using Graphql over websockets. F5 Distributed Cloud Bot Defense wasn't able to tap into that stream natively. we had to reverse engineer a proxy layer to inspect events. It worked but it was clunky and not officially supported
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Cloud App Security blocks all incoming bad emails and drive files without interacting with the portal or having to worry about anything coming through. It demonstrates its ability to work in scenarios where overhead is limited. It could have some improvements in the way where more options are given in the config to make bypass rules or exclusions.
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Pros
  • Regularly analyze traffic patterns and bot activity. Use the insights provided by the platform to refine rules and policies.
  • Configure rules to specify acceptable behavior for user interactions and alter sensitivity levels as appropriate to reduce false positives.
  • Integrate F5 Bot Defense into our existing security stack, which may include WAFs (Web Application Firewalls) and SIEM (Security Information and Event Management) solutions.
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  • Protects the organization from ransomware and business email compromise.
  • Integrates well with Office 365 without compromising on performance and security.
  • Easy to manage.
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Cons
  • On a technical side, we've had a lot of deployment issues. This is not a one-sprint solution.
  • We ran into undocumented failure modes and had to rely on L2 and L3 customer support, delaying troubleshooting significantly [in our experience].
  • Accurate log ingestion is a larger challenge than one would want in a security tool.
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  • Their web-support is not very clear, even though phone support is fine
  • Remote endpoints that don't have a strong or constant internet connection frequently report as offline - kind of annoying
  • Their settings don't seem to be mapped out very clearly, so there is a lot of hunting to find the right one to change
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Likelihood to Renew
We are more likely than not, to renew it. It saved us from a really huge data breach 4 months ago. It has earned its shower so far
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Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
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Usability
No answers on this topic
It is very easy to implement the policies and get around in the platform. It is easy to release from system quarantine if something inadvertently gets added. The Dashboard has a lot of really good info around the types of detections over last 24 hrs, 7 Days, or 30 Days. It would be nice if when doing log searches, one could search all of the "types" at one time. Types include things like Quarantine, Ransomware, Virtual Analyzer, etc.
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Reliability and Availability
No answers on this topic
Has always been available for us in 2+ years...100% uptime thus far
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Performance
No answers on this topic
On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
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Support Rating
Official support can sometimes take time to reach the right people. However, once you are in contact with the appropriate experts, the support is excellent, as F5 staff are true specialists. On the other hand, we always receive prompt assistance from our local sales team, who typically help us connect with the right people quickly.
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Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
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Implementation Rating
Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
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No answers on this topic
Alternatives Considered
Clodflare bot management was our other obvious option for us. We tested it on a staging version of our RFQ platform. It was great for broad traffic filtering but had a hard time with nuanced differences between real subcontractors and low volume bots mimickingt human input whereas that's where F5 Distributed Cloud Bot Defense thrived
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It is cheaper than most other business antivirus/malware that I have used before, and has a smaller footprint on endpoints. It also seems to have fewer false positives. It is very easy to install compared to others, and has a solid web-based control panel for administering users accounts. It is very easy to monitor our remote users and apply policies or scans even when they are off-line.
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Return on Investment
  • We experience large web/data scraping attack campaigns and F5 Distributed Cloud Bot Defense over the years has helped mitigate these for us and significantly reducing load off of our origin servers.
  • Also, we experience many large Credential Stuffing attacks and F5 Distributed Cloud Bot Defense helps us stop these attacks and protects our customers.
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  • CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.
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