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ServiceWorks vs. Zoho Bookings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ServiceWorks

    N/AN/AN/A

    $828

    per year

    Zoho Bookings

    Score9.9 out of 10
    N/AZoho Bookings is an appointment scheduling software that helps individuals and teams across industries book meetings and services.

    $8

    per month per user

    Pricing
    ServiceWorksZoho Bookings
    Editions & Modules
    Starter
    $828
    per year
    Basic
    $8
    per month per user
    Premium
    $12
    per month per user
    Offerings
    Pricing Offerings
    ServiceWorksZoho Bookings
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUp to a 25% discount available for annual billing.
    More Pricing Information
    User Ratings
    ServiceWorksZoho Bookings
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    ServiceWorksZoho Bookings
    Likelihood to Recommend
    Service Works
    No answers on this topic
    Zoho
    I've tried some of the other online booking services and while there were good, they didn't have all of the features that Zoho Bookings does and since I'm already a Zoho One subscriber, it doesn't cost me anything more. I think virtually any type of business can use Bookings as it's not geared to a specific industry but can be customized for use in any type of industry. I would love to see salons use it as I think it can be truly a way for them to better book clients than using a paper calendar which I see many using. I also think massage therapists would also benefit but using Bookings. If you are a solopreneur or have a sales team, there's no way you can't benefit by using Bookings for your phone appointments, Zoom/Video meetings, or in-person meetings. There is also a resource function which allows you to block out conference rooms and other resources.
    Incentivized
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    Pros
    Service Works
    No answers on this topic
    Zoho
    • Global booking with automated time zone adjustments
    • Booking payment management
    • Synchronizing to Calendar
    • Integrating with CRM
    Incentivized
    Read full review
    Cons
    Service Works
    No answers on this topic
    Zoho
    • Customization.
    • Custom workflow automation.
    • Robustness of features.
    Incentivized
    Read full review
    Likelihood to Renew
    Service Works
    No answers on this topic
    Zoho
    It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
    Incentivized
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    Usability
    Service Works
    No answers on this topic
    Zoho
    No answers on this topic
    Support Rating
    Service Works
    No answers on this topic
    Zoho
    A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
    Incentivized
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    Alternatives Considered
    Service Works
    No answers on this topic
    Zoho
    I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
    Incentivized
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    Return on Investment
    Service Works
    No answers on this topic
    Zoho
    • Organizational efficiency improved by 33%
    • Conversion rate from bookings improved
    • Increase in booking numbers
    Incentivized
    Read full review
    ScreenShots

    Zoho Bookings Screenshots

    Screenshot of the four different event types available when offering appointments.Screenshot of where to send appointment notifications as WhatsApp messages directly from a business number. Reschedule, cancel, or book another appointment from WhatsApp messages.Screenshot of where schedules sync by connecting calendars, preventing double-booking.Screenshot of the interface to create workflows to automate tasks around appointments.Screenshot of the interface where team members' available times can be combined, or panel meetings can be created where customers can meet with multiple hosts.