TrustRadius: an HG Insights company

OpenText Identity and Access Management vs. ServiceControl

Save this comparison

Save this comparison

OpenText Identity and Access Management

2 Reviews and Ratings

ServiceControl

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Identity and Access Management

    Score7.2 out of 10
    		N/ABased on the former Covisit and now part of the OpenText Business Network Cloud, OpenText Identity and Access Management is a cloud-based identity and access management system that enables secure, efficient engagement and collaboration across large third-party ecosystems. The IAM solution is comprised of cloud-native technologies, built-in security frameworks and digital processes to scale third-party access in a non-linear fashion.N/A

    ServiceControl

    		N/A
    Enterprise companies (1,001+ employees)
    		ServiceControl is an identity management solution that is designed to provide a simpler way to create, manage, and audit accounts across multiple systems. This software is targeted at solution architects, IDM and IAM project managers, line-of-business application owners, and busy IT administrators who need to find a simpler way to delegate identity management and account creation tasks to front-line staff - without having to train them on multiple account management tools that are complex and…N/A
    Pricing
    OpenText Identity and Access ManagementServiceControl
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Identity and Access ManagementServiceControl
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—•Corporate $10/user •Government $6/user •University $2/user •k-12 $1user
    More Pricing Information
    Features
    OpenText Identity and Access ManagementServiceControl
    Identity Management
    Comparison of Identity Management features of OpenText Identity and Access Management and ServiceControl
    Feature
    OpenText Identity and Access Management
    7.2
    2 Ratings
    12% below category average
    ServiceControl
    -
    Ratings
    ID-Management Access Control7.22 Ratings00 Ratings
    ID Management Single-Sign On (SSO)7.72 Ratings00 Ratings
    Multi-Factor Authentication7.22 Ratings00 Ratings
    Password Management7.72 Ratings00 Ratings
    Account Provisioning and De-provisioning5.51 Ratings00 Ratings
    ID Management Workflow Automation7.22 Ratings00 Ratings
    ID Risk Management7.72 Ratings00 Ratings
    Best Alternatives
    OpenText Identity and Access ManagementServiceControl
    Small Businesses
    JumpCloud
    Score8.4 out of 10
    JumpCloud
    Score8.4 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.6 out of 10
    OneLogin by One Identity
    Score9.6 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Identity and Access ManagementServiceControl
    Likelihood to Recommend
    7.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.8
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Identity and Access ManagementServiceControl
    Likelihood to Recommend
    OpenText
    Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
    Gopal Padinjaruveetil
    CISO (Chief Information Security Officer)
    Read full review
    ServiceControl Inc
    No answers on this topic
    Pros
    OpenText
    • Good personnel/team
    • Small company type customer service gives ease of access and sense of urgency
    Brian LasALA
    director
    Read full review
    ServiceControl Inc
    No answers on this topic
    Cons
    OpenText
    • Additional automation capabilities on the platform
    • More configuration-driven approach
    • Passwordless authentication
    Gopal Padinjaruveetil
    CISO (Chief Information Security Officer)
    Read full review
    ServiceControl Inc
    No answers on this topic
    Usability
    OpenText
    Product needs high level of customization to compete with other products in this space.
    Brian LasALA
    director
    Read full review
    ServiceControl Inc
    No answers on this topic
    Support Rating
    OpenText
    • Dedicated customer success manager and deployment manager
    • 1-800-like 24/7 support
    • Very responsive technical team
    Gopal Padinjaruveetil
    CISO (Chief Information Security Officer)
    Read full review
    ServiceControl Inc
    No answers on this topic
    Alternatives Considered
    OpenText
    OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
    Gopal Padinjaruveetil
    CISO (Chief Information Security Officer)
    Read full review
    ServiceControl Inc
    No answers on this topic
    Return on Investment
    OpenText
    • Support team has excelled and exceeded expectations
    • Team has been nimble and flexible
    • Costs continue to accelerate on lack of product featrures
    Brian LasALA
    director
    Read full review
    ServiceControl Inc
    No answers on this topic
    ScreenShots

    ServiceControl Screenshots

    Screenshot of Manage. Deliver simplified, role-based management of user accounts, security groups, email groups and other di rectory objects in AD, Office 365, Exchange, eDi rectory, GroupWise, Open LDAP, SAP, Oracle, and other systems-from a secure unified management application you can access from anywhere.Screenshot of Audit and reporting. ServiceControl improvessecurityand compliance by I imiti ng accounts with elevated privileges in your systems. Complete audit logs provide advanced reporting capabilities against all actions, even if someone just views an account. This will help you pass your next security audit with flying colors.