SentinelOne Singularity vs. Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SentinelOne Singularity
Score 8.7 out of 10
N/A
SentinelOne is endpoint security software, from the company of the same name with offices in North America and Israel, presenting a combined antivirus and EDR solution.
$4
per agent, per month
Trend Micro Smart Protection Suite, with XGen
Score 6.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
SentinelOne SingularityTrend Micro Smart Protection Suite, with XGen
Editions & Modules
Singularity Ranger IoT
$4
per agent, per month
Singularity Core
$6
per agent, per month
Singularity Control
$8
per agent, per month
Singularity Complete
$12
per agent, per month
Singularity Cloud
$36
per VM/Kubernetes worker node, per month
No answers on this topic
Offerings
Pricing Offerings
SentinelOne SingularityTrend Micro Smart Protection Suite, with XGen
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SentinelOne SingularityTrend Micro Smart Protection Suite, with XGen
Features
SentinelOne SingularityTrend Micro Smart Protection Suite, with XGen
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
SentinelOne Singularity
8.9
Ratings
4% above category average
Trend Micro Smart Protection Suite, with XGen
9.7
Ratings
12% above category average
Anti-Exploit Technology9.30 Ratings10.00 Ratings
Endpoint Detection and Response (EDR)9.70 Ratings10.00 Ratings
Centralized Management8.60 Ratings10.00 Ratings
Hybrid Deployment Support7.00 Ratings8.00 Ratings
Infection Remediation9.30 Ratings10.00 Ratings
Vulnerability Management9.00 Ratings10.00 Ratings
Malware Detection9.50 Ratings10.00 Ratings
User Ratings
SentinelOne SingularityTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
8.6
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Support Rating
9.2
(0 ratings)
8.7
(0 ratings)
User Testimonials
SentinelOne SingularityTrend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.
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The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
  • SentinelOne provides excellent protection against known and unknown attacks to our endpoints.
  • The recovery option provides a fast, first line of defense against ransomware and other system damaging attacks.
  • SentinelOne requires minimal administrative support making it a very cost effective and efficient solution.
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  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
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Cons
  • Possibly for compatibility with legacy Windows OS's and non Windows OS's.
  • Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
  • Could do better with reporting at the base level subscription.
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  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
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Likelihood to Renew
Reliable for simple installation and above all efficient
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No answers on this topic
Usability
There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple
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We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
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Support Rating
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
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I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Alternatives Considered
In the distant past we had used iSensor through Dell. I can't say much about iSensor because we never really had it show any incidents or activity or reports. It might be better these days but from what I can tell, SentinelOne is the Gold Standard currently.
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1. Spybot-Search and Destroy does not have an andriod app - its definitely lagging behind here since a non-tech user like me would want a single brand for both - the computer and the smartphone 2. Spybot, on the other hand, has remarkable depth in pulling out the deepest malware - noted since 10++ years 3. Spybot is also relatively "lighter" for the computer and fits in extremely comfortably on windows 7 units with just 3GB RAM ("dumb terminals")!
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Return on Investment
  • SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
  • The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.
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  • The product is worth the investment our organization made.
  • Management is happy with the investment on the product.
  • We also feel proud while communicating our security solutions to our clients.
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ScreenShots

SentinelOne Singularity Screenshots

Screenshot of SentinelOne