SendBird vs. Telegram

SendBird

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SendBird	Score 8.9 out of 10	Small Businesses (1-50 employees)	SendBird is a packaged messaging-as-a-service that is designed to help developers build and manage messaging function in less than 5 minutes. SendBird says it strives to build the whole messaging SDK and backend from the scratch to help developers save time and resources in order to allow them to focus on making apps and services more engaging. SendBird allows mobile developers to easily attach 1-on-1 messaging and group chat to their application. The developer kit also comes with…	$0 Up to 1,000 chat MAU
Telegram	Score 9.1 out of 10	N/A	Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.	N/A

Pricing

SendBird

Editions & Modules

Free: $0
Up to 1,000 chat MAU
SPROUT: $49
Up to 10,000 chat MAU
TREE: $149
Up to 30,000 chat MAU, Broadcasting message is available
PARK: $499
Up to 100,000 chat MAU, Broadcasting message is available
ENTERPRISE: Contact us

No answers on this topic

Offerings

Pricing Offerings
SendBird	Telegram
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

We offer Free plan but your Chat MAU will be limited to your service 1,000 and you’ll be limited to send only test broadcasting messages. Q. How is the Chat MAU calculated? A. Chat MAU (monthly active user) is calculated as any user who has sent or received a messaging data using SendBird platform during 30 days. Q. What happens if my app’s popularity explodes and I go beyond the Chat MAU quota? A. We don't have hard ceilings to prevent the Chat MAU rate from exceeding the pricing plan's quota (except for with the Sandbox option), but you will be charged for additional users beyond the stated limit. If your app exceeds the Chat MAU quota, you will be charged $0.012/user with Sprout pricing, $0.011/user with Tree pricing, $0.010/user with Park pricing, and even lower with Enterprise pricing. Q. Can I change the credit card information to another one? A. You can change your credit information on your Dashboard > Billing page.

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More Pricing Information

Community Pulse
	SendBird	Telegram

Best Alternatives
	SendBird	Telegram
Small Businesses	Telegram Score 9.1 out of 10	PanTerra Networks Score 6.3 out of 10
Medium-sized Companies	Telegram Score 9.1 out of 10	PanTerra Networks Score 6.3 out of 10
Enterprises	Telegram Score 9.1 out of 10	WhatsApp Business Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	SendBird	Telegram
Likelihood to Recommend	8.9 (0 ratings)	9.9 (0 ratings)

User Testimonials
	SendBird	Telegram
Likelihood to Recommend	SendBird is well suited tool for those who are having sound technical knowledge and in-hand experience of app development and APIs. One might find it difficult to integrate if not having a technical team or a good technical background. Once implemented, using or management is not an issue. Startups having low budget might find it a little bit costier. Incentivized PS Pradyumn Singh Software Engineer Read full review	Telegram is well suited for SMEs like, online business, freelancing and personal use. The instant messaging & audio video calling, file sharing enables the people to stay close to their relatives. In addition to this, these features helps the business to reach their customers in terms of promotion of the company as well as product. Proper use of Telegram definitely helps in greater business turn over. Hasan Md Ripon Managing Director Read full review
Pros	It has nice user interface We don't have to face any downtime using SendBird It has nice performance and great efficiency Incentivized PS Pradyumn Singh Software Engineer Read full review	Can create a big group for promotion Easy to create account and find members Can send secret massages Cloud storage also available here Cloud-based instant messaging service Incentivized MD Rafsanjani CEO Read full review
Cons	Pricing can get expensive once you go over the 100 MAU limit for the Developer tier. Incentivized Verified User Anonymous Read full review	Verification through phone is not save better registered with Linkedin & E-mails The ability to separate & categorize groups, channels, and users in different tabs should be added so they don't overlap Security level helps scammers to engage with people. The status will appear in the this application to everyone which i don't like Syed Tauqeer Haider Rizvi Software Data Analyst \| Pharmabridge Read full review
Alternatives Considered	No answers on this topic	Telegram is hands down superior when it comes to privacy. They can also just handle more people and make searching for previous conversations a breeze. It's not entertaining as much as whatsapp is, but the privacy is amazing, and the video quality is perfect! I highly recommend this app to everyone I meet! Incentivized IS Isabel Sam Owner Read full review
Return on Investment	Using SendBird has decreased the number of support calls to where we were able to hold off on increasing our customer support team's headcount. Customers have raved about having the chat functionality to review & assess their healthcare options without having to call in. Incentivized Verified User Anonymous Read full review	It saves our time, and you know time is money. During this pandemic era it somehow benefited us as we worked sometimes from home. It allows us to engage with more people. That is highly beneficial for our business. Saves time, saves money. Allow us to be more precise about decision making and that was important for us. Incentivized Rahat Afnan Business Development Manager Read full review
ScreenShots	SendBird Screenshots