Searchspring vs. Site Search 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Searchspring
Score 9.0 out of 10
N/A
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product capabilities, and customer base. Nextopia customers will continue to receive the same services, under the SearchSpring brand.
$599
per month
Site Search 360
Score 0.0 out of 10
N/A
Site Search 360 is a search engine for all user types, powering B2B and B2C websites, content-rich sites such as blogs and online libraries, as well as eCommerce stores. Speed and reliability: The vendor states the service response time is usually between 10 and 100ms (~20ms on average) per request. Flexible crawler: Site Search 360 can crawl as much or as little as desired. Ease of implementation: The user only needs to add one snippet of code to add site…
$9
per month per installation
Pricing
SearchspringSite Search 360
Editions & Modules
Essential
$599.00
per month
Advanced
$799.00
per month
Expert
$999.00
per month
Free
$0
per month per user
Columbo
$9
per month per installation
Holmes (Most Popular Plan)
$49
per month per installation
Holmes Pro (including eCommerce Search)
$89
per month per installation
Batman
$119
per month per installation
Batman Pro (including eCommerce Search)
$374
per month per installation
Offerings
Pricing Offerings
SearchspringSite Search 360
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsYearly plans come with a 10% discount. All automatic payments are processed by Stripe, which accepts all major credit and debit cards worldwide. We also support SEPA (for Europe-based clients) and Paypal. We can offer direct invoicing and payment via bank transfer or cheque, but this is only available when paying in advance for a yearly Batman plan.
More Pricing Information
Community Pulse
SearchspringSite Search 360
Best Alternatives
SearchspringSite Search 360
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SearchspringSite Search 360
Likelihood to Recommend
9.0
(4 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
SearchspringSite Search 360
Likelihood to Recommend
Searchspring
Search Spring offers strong options for search customizations: synonyms, redirects, query replacements, spell corrections, etc. We enjoy the ability to boost and unique product display options. We were 4Tell customers prior to the Search Spring acquisition and we're looking forward to both being part of one console. Search Spring is a really solid, stable search/merch platform that I would recommend for any mid-market business.
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Semknox GmbH
No answers on this topic
Pros
Searchspring
  • SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
  • SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
  • SearchSpring can account for misspellings and typos in the search bar by using search customizations.
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Semknox GmbH
No answers on this topic
Cons
Searchspring
  • Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
  • Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
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Semknox GmbH
No answers on this topic
Support Rating
Searchspring
We have a monthly phone call with our account manager, and she is available for calls in between as well. She has always been accessible. Working with her has been easy and she has provided training where needed. She is proactive in making sure we have everything we need and feel comfortable with the platform.
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Semknox GmbH
No answers on this topic
Alternatives Considered
Searchspring
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
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Semknox GmbH
No answers on this topic
Return on Investment
Searchspring
  • Increased our site search speed.
  • Increased conversion rate.
  • Increase in sales by boosting best sellers and relevant items throughout the year.
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Semknox GmbH
No answers on this topic
ScreenShots

Searchspring Screenshots

Screenshot of Autocomplete helps shoppers find products.Screenshot of Keep shoppers engaged by highlighting relevant promotions, sales, and content as they scroll by easily adding Inline Banners to your ecommerce site.

Site Search 360 Screenshots

Screenshot of Site Search 360 search bar is fully customizable to best suit your website theme.Screenshot of Site Search 360 query, autocomplete and smart suggestions organized in result groups for a more efficient and user-friendly searchScreenshot of Site Search 360 query and search results page preview with neatly organized results and highlighted data points for a smoother navigation.Screenshot of Smart filtersScreenshot of Intuitive dashboard with insightful analyticsScreenshot of As you type suggestions and results