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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScienceLogic SL1

    Score8.9 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A

    Uptrends

    Score8.1 out of 10
    N/AUptrends is the eponymous product from the company in Massachusetts for monitoring a website's uptime, used as well for monitoring web apps' functioning, server monitoring with alerts and reporting, and general analysis of a website's performance, element-by-element.

    $16.21

    per month

    Pricing
    ScienceLogic SL1Uptrends
    Editions & Modules
    No answers on this topic
    Starter
    $16.21
    per month
    Business
    $22.61
    per month
    Enterprise
    $54.04
    per month
    Offerings
    Pricing Offerings
    ScienceLogic SL1Uptrends
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.The basic plans (Starter, Premium, and Professional) come with a fixed amount of uptime monitors you can use for the price shown. The advanced plans (Business and Enterprise) are fully customizable, so you only pay for what you need. The price gets higher based on the number of monitors you add. You can calculate the exact fee in your account using our pricing configurator
    More Pricing Information
    Community Pulse
    ScienceLogic SL1Uptrends
    Considered Both Products
    ScienceLogic
    No answer on this topic
    Uptrends
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    62 Answers
    No answers on this topic
    Happy with the feature set
    91%
    Happy with the feature set
    75 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    53 Answers
    No answers on this topic
    Features
    ScienceLogic SL1Uptrends
    AIOps Features
    Comparison of AIOps Features features of ScienceLogic SL1 and Uptrends
    Feature
    ScienceLogic SL1
    6.5
    19 Ratings
    0% above category average
    Uptrends
    -
    Ratings
    Monitoring and Alerting7.218 Ratings00 Ratings
    Performance Analytics6.419 Ratings00 Ratings
    Incident Management6.619 Ratings00 Ratings
    Service Desk Integration6.319 Ratings00 Ratings
    Root Cause Analysis6.015 Ratings00 Ratings
    Capacity Planning Tool5.817 Ratings00 Ratings
    Configuration and Change Management5.717 Ratings00 Ratings
    Automated Remediation6.915 Ratings00 Ratings
    Collaboration and Communication7.315 Ratings00 Ratings
    Threat Intelligence6.715 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ScienceLogic SL1 and Uptrends
    Feature
    ScienceLogic SL1
    -
    Ratings
    Uptrends
    7.4
    2 Ratings
    4% below category average
    Remote monitoring00 Ratings8.02 Ratings
    Network device monitoring00 Ratings9.02 Ratings
    Multiple Server Monitoring00 Ratings7.01 Ratings
    Multi-device monitoring00 Ratings6.01 Ratings
    Automated alerts and notifications00 Ratings7.12 Ratings
    Management Tasks
    Comparison of Management Tasks features of ScienceLogic SL1 and Uptrends
    Feature
    ScienceLogic SL1
    -
    Ratings
    Uptrends
    7.5
    1 Ratings
    1% above category average
    Patch Management00 Ratings7.01 Ratings
    Service configuration management00 Ratings8.01 Ratings
    Software and hardware inventory00 Ratings7.01 Ratings
    Policy-based automation00 Ratings8.01 Ratings
    Reporting
    Comparison of Reporting features of ScienceLogic SL1 and Uptrends
    Feature
    ScienceLogic SL1
    -
    Ratings
    Uptrends
    7.7
    2 Ratings
    1% above category average
    Performance data reports00 Ratings8.02 Ratings
    Customizable reporting00 Ratings7.02 Ratings
    Data visualization00 Ratings8.92 Ratings
    Risk analysis00 Ratings7.01 Ratings
    Security
    Comparison of Security features of ScienceLogic SL1 and Uptrends
    Feature
    ScienceLogic SL1
    -
    Ratings
    Uptrends
    7.3
    1 Ratings
    14% above category average
    Data backup and recovery00 Ratings8.01 Ratings
    Antivirus and malware management00 Ratings6.01 Ratings
    Administrator access control00 Ratings8.01 Ratings
    Best Alternatives
    ScienceLogic SL1Uptrends
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    ManageEngine ADAudit Plus
    Score9.2 out of 10
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    ManageEngine Site24x7
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ScienceLogic SL1Uptrends
    Likelihood to Recommend
    8.6
    (220 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (24 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (15 ratings)
    -
    (0 ratings)
    Availability
    9.7
    (14 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    6.6
    (20 ratings)
    7.0
    (1 ratings)
    In-Person Training
    8.2
    (6 ratings)
    -
    (0 ratings)
    Online Training
    8.7
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.9
    (91 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (15 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (7 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    ScienceLogic SL1Uptrends
    Likelihood to Recommend
    ScienceLogic
    I would definitely recommend ScienceLogic to anyone looking for a low-budget, yet enterprise-ready, observability solution. Additionally, it offers multi-tenancy, which can help you manage your managed service providers. It provides comfort in secure channels for discovery, such as WinRM for Windows devices, which is more secure than WMI-based discovery.
    Incentivized
    Read full review
    Uptrends
    Uptrends has more than 100 checkpoints all around the world. Which helps to track product performance and uptime in 1, 5, 10, or more minutes check interval. Alerts with error info got during checks help to determine issue type and transfer it to the relevant department. A synthetic check needs some improvements to cover standard web application needs, but recording those scripts is very easy with google extension.
    Incentivized
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    Pros
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
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    Uptrends
    • Monitors downtime.
    • Waterfall of resources when loading pages.
    Incentivized
    Read full review
    Cons
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
    Read full review
    Uptrends
    • Custom alert text option on mail
    • The synthetic tool needs some improvement when the last used device has not to support for recording scenarios in iframe located elements.
    Incentivized
    Read full review
    Likelihood to Renew
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    Uptrends
    No answers on this topic
    Usability
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
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    Uptrends
    No answers on this topic
    Reliability and Availability
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    Uptrends
    No answers on this topic
    Performance
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Uptrends
    No answers on this topic
    Support Rating
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    Uptrends
    Support average response time is 24 hours, which is quite a significant time when having some issues and needs help. They have notification issues as well. I mean, when a customer needs to be notified, for example canceling anything related acc maybe they sent notification and service suspend immediately, no pre notifications to act and be ready not to be blind.
    Incentivized
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    In-Person Training
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Uptrends
    No answers on this topic
    Online Training
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Uptrends
    No answers on this topic
    Implementation Rating
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    Uptrends
    No answers on this topic
    Alternatives Considered
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    Uptrends
    The price range is good if compared with the following tools. Alerts are informative, easy to connect with chat ops software, like slack, which is widely used by teams in my company. Performance measurement, which can be tracked day by day and can be delivered to stakeholders, all this made me decide to choose this tool.
    Incentivized
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    Scalability
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Uptrends
    No answers on this topic
    Return on Investment
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    Uptrends
    • Ability to monitor uptime.
    • Cost savings over competitors.
    Incentivized
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    ScreenShots

    ScienceLogic SL1 Screenshots

    Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview