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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ScienceLogic SL1

    Score8.9 out of 10
    Enterprise companies (1,001+ employees)
    ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.N/A
    Pricing
    ScienceLogic SL1
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ScienceLogic SL1
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional DetailsScienceLogic SL1 offers four tiers: SL1 Advanced – Application Health, Automated Troubleshooting and Remediation Workflows SL1 Base – Infrastructure Monitoring, Topology & Event Correlation SL1 Premium – AI/ML-driven Analytics, Low-Code Automated Workflow Authoring SL1 Standard – Infrastructure Monitoring – with Agents, Business Services, Incident Automation, CMDB Synchronization, Behavioral Correlation To get pricing for each tier, please contact the vendor.
    More Pricing Information
    Community Pulse
    ScienceLogic SL1
    Considered Both Products
    ScienceLogic
    Chose ScienceLogic SL1
    ScienceLogic SL1 supports large scale of IT Infrastructure devices and vendors.
    Was the single tool providing multiple functionalities at same time and allowed to remove additional legacy tools used for monitoring.
    Allowed integration with incident management and CMDB. Allowed …
    Incentivized
    Chose ScienceLogic SL1
    From a capability perspective they stack up very similar but from a look and feel, ScienceLogic SL1 one is miles behind the curve on all three. We chose SL because we already had elements of the service in place on our infrastructure from our previous MSP so they were a …
    Incentivized
    Chose ScienceLogic SL1
    It is a User-friendly tool compared to other tools in the market.
    Incentivized
    Chose ScienceLogic SL1
    Only ScienceLogic SL1, I just dont know, its just best in class.
    Incentivized
    Chose ScienceLogic SL1
    I see great potential and infact i do strongly beleive it offers even beter capabilities than the traditional tools out there but again it comes down to how well you have trained us on how to unlock these capabilities. I suggest incentives for techs for providing feedback for …
    Incentivized
    Chose ScienceLogic SL1
    Geneos is more complicated and 'heavy' to setup. It requires a lot of expertise in setting up. Also the dashboards are not great. ScienceLogic SL1 works well for customer facing dashboards.
    Incentivized
    Chose ScienceLogic SL1
    For url monitoring, db status monitoring
    Incentivized
    Chose ScienceLogic SL1
    Entuity was lacking a lot of custom reporting and also the out of the box automation and RBA was also less. Our customers were mainly looking for devices which are next gen like sdwan which Entuity doesn't support. When it come to ScienceLogic SL1 it will support all sets of …
    Incentivized
    Chose ScienceLogic SL1
    Galileo analyzes storage arrays and backups more thoroughly, but SL1 is much better for host and network monitoring. SL1 has some storage monitoring features for some storage arrays, but they are not as detailed.
    Incentivized
    Chose ScienceLogic SL1
    In comparison to above tools specifically in terms of monitoring capabilities, ScienceLogic SL1 is way-way behind.

    A lot of features which were available in these suites may be in 2010s are still not available in 2020s.
    Incentivized
    Chose ScienceLogic SL1
    I was not part of the team selecting ScienceLogic SL1. Our goal was to increase event visibility in our server environment. We were using scripting which created many false events. SolarWinds is primarily used in the Network space to monitor network gear.
    Incentivized
    Chose ScienceLogic SL1
    Agentless product that can integrate easily with other product and also allow us to automate tasks, example closing tickets when events are cleared automatically which user interactions.
    Incentivized
    Chose ScienceLogic SL1
    Just because Science logic provides much more better enhancement and getting improved everyday. The autonomous integration and overall customization provided by the SL1 Platform is outstanding. In every sections be it in Monitoring or checking system logs and provide the best …
    Incentivized
    Chose ScienceLogic SL1
    Nimsoft is a very powerful tool that has been around for years.. ScienceLogic SL1 is able to be tweaked and customised due to python scripting
    Incentivized
    Chose ScienceLogic SL1
    The price
    Incentivized
    Chose ScienceLogic SL1
    It does well.
    Incentivized
    Chose ScienceLogic SL1
    As described already 3 times, it has more customization over itm6 and is cheaper than Dynatrace.
    Incentivized
    Chose ScienceLogic SL1
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
    Chose ScienceLogic SL1
    ScienceLogic SL1 has a greater understanding and maturity on what Infrastructure monitoring needs to be and has to include at a decent price point for what it offers compared to its competitors.
    Incentivized
    Chose ScienceLogic SL1
    ScienceLogic SL1 comparing with ITM/Netcool monitoring has better price. It's more easy to implement and mange ScienceLogic SL1 then other monitoring tools.
    Incentivized
    Chose ScienceLogic SL1
    SL1 is able to offer way more enhanced monitoring than UIM. We have used UIM for quite a long time and the benefits offered by SL1 are much higher.
    Incentivized
    Chose ScienceLogic SL1
    Used nagios but I found this is the best
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    71 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    62 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    75 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    39 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    53 Answers
    Features
    ScienceLogic SL1
    AIOps Features
    Comparison of AIOps Features features of ScienceLogic SL1
    Feature
    ScienceLogic SL1
    6.5
    19 Ratings
    0% above category average
    Monitoring and Alerting7.318 Ratings
    Performance Analytics6.419 Ratings
    Incident Management6.619 Ratings
    Service Desk Integration6.319 Ratings
    Root Cause Analysis6.015 Ratings
    Capacity Planning Tool5.817 Ratings
    Configuration and Change Management5.717 Ratings
    Automated Remediation6.915 Ratings
    Collaboration and Communication7.215 Ratings
    Threat Intelligence6.715 Ratings
    Best Alternatives
    ScienceLogic SL1
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    ScienceLogic SL1
    Likelihood to Recommend
    8.6
    (220 ratings)
    Likelihood to Renew
    8.1
    (24 ratings)
    Usability
    9.6
    (15 ratings)
    Availability
    9.7
    (14 ratings)
    Performance
    8.2
    (14 ratings)
    Support Rating
    6.6
    (20 ratings)
    In-Person Training
    8.2
    (6 ratings)
    Online Training
    8.7
    (7 ratings)
    Implementation Rating
    7.0
    (91 ratings)
    Configurability
    10.0
    (7 ratings)
    Ease of integration
    8.0
    (15 ratings)
    Product Scalability
    8.0
    (1 ratings)
    Vendor post-sale
    9.1
    (7 ratings)
    Vendor pre-sale
    8.9
    (6 ratings)
    User Testimonials
    ScienceLogic SL1
    Likelihood to Recommend
    ScienceLogic
    I would definitely recommend ScienceLogic to anyone looking for a low-budget, yet enterprise-ready, observability solution. Additionally, it offers multi-tenancy, which can help you manage your managed service providers. It provides comfort in secure channels for discovery, such as WinRM for Windows devices, which is more secure than WMI-based discovery.
    Incentivized
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    Pros
    ScienceLogic
    • Best overall coverage of montioring different technologies.
    • Easy to use in any environment
    • Customizable being able to generate your own reports, dashboards, DA's, RBA's, etc.
    • Have very good out of the box integrations with other monitoring solutions such as ServiceNow
    • Always improving and regularly releasing new versions and upgrades to the system/DA's.
    • Interactive community
    Incentivized
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    Cons
    ScienceLogic
    • Dashboards are quite old and are of Iron age. Need to have AP2 dashboards only instead of AP1 and consistent new design across all functionalities.
    • Reporting is not improved since Y2020 and need to revamp completely. Need to integrate Dashboards and Reporting. PowerBI Like functionality to be given OOTB. Reports should be extracted in Excel, PDF, HTML and should be heavily automated.
    • Create and Open APIs for basic and advanced monitoring data extraction.
    • Topology based Event Correlation and Suppression should be improved drastically. Need to identify critical network interfaces based on Topology and monitor them. Basic customization of Dynamic App and/or Powerpack to exclude/include certain metrics/events to be permitted OOTB instead of customizations.
    • Integration with ServiceNow to be improved and to be taken to next level. Automation Powerpack should be made available OOTB as part of base product and to be priced attractively.
    • Take product to next level where we can monitor actual impacted IT or Business Service instead of metrics and events BSM and Topology map to be auto discovered and identify the network dependencies and alternate paths automatically instead of manual creation of BSM.
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    Likelihood to Renew
    ScienceLogic
    It is simply because of all the best possible autonomy solutions it is providing and getting better day by day. Using AI and Devops along with handy automation, The monitoring and Management of devices becomes much easier and the way it is growing in all the aspects is one the best reasons too. Evolution of the SL1 platform in the autonomy monitoring and management is quite appreciable.
    Incentivized
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    Usability
    ScienceLogic
    The core functions are there.
    The complexity is due to the complexity of the space.
    The score is based on comfort (I no longer notice the legacy UI) and the promise that I see in the 8.12 Unified UI (a vast improvement).
    It is also based on the fact that with 8.12, you can now do everything in the new UI but you still have the legacy UI as a fallback (which should now be unnecessary for new installations)
    Incentivized
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    Reliability and Availability
    ScienceLogic
    SL is always there and online when you need to get info from it. The only times when SL was not available in our own data center, was when network links from out side of the data center was down and those links were not in our controll. Having a central database and people accessing it all over the world, may put a bit of constarin on the performance of the dashboards when reports gets generated, but that is far and few n between.
    Incentivized
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    Performance
    ScienceLogic
    SceinceLogic SL1 architecture helps the platform to give a top-notch performance in every respect, Data collection to reporting happens very smoothly. With the new user interface pages load much faster. Individual appliances carrying the individual task ensure things are working without lag. Integration with ticketing tool(SNOW) is well managed by the ScienceLogic, no issue or much delay has been observed while interacting with an external tool.
    Incentivized
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    Support Rating
    ScienceLogic
    So far, it's good as part of my overall experience, except for a couple of use cases. The support team is well knowledgeable, has technical sound, and is efficient. When support escalates to engineering, the issue gets stuck and takes months to resolve.
    Incentivized
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    In-Person Training
    ScienceLogic
    It was good, Do the online training first and understand it and you will get the most out of the in-person training that way. This also takes you to an advanced level which is very good and the training as been overhauled once again along with new product coming in such as Zebruim / Skylar, worth going through again if it a while back that you first did this.
    Incentivized
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    Online Training
    ScienceLogic
    There are a lot of educational materials and courses on the SL1 training site (Litmos university). However the recording quality is sometimes not very good - screen resolution is low. There is a lack of professional rather than user-oriented documents and there are mistakes in documentation and education is not well structured.
    Incentivized
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    Implementation Rating
    ScienceLogic
    Implementation is smooth if we are to just support the out-of-the-box features available in ScienceLogic. For any custom requirement, having to go to SL1 Professional Services is the worst part of procuring this suite. And more often than not, SL1 Professional Services also ask to raise feature request. So, you subscribe to Professional Services to only hear back from them that "This feature is not supported and needs to have a separate feature request". At times frustrating.
    Incentivized
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    Alternatives Considered
    ScienceLogic
    Science logic SL1 is so user friendly and it's really easy to navigate between function. I would recommend Sciene logic SL1 to all of them who are looking for really useful monitoring tool and expecting easy way of managing it.
    Incentivized
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    Scalability
    ScienceLogic
    Our deployment model is vastly different from product expectations. Our global / internal monitoring foot print is 8 production stacks in dual data centers with 50% collection capacity allocated to each data center with minimal numbers of collection groups. General Collection is our default collection group. Special Collection is for monitoring our ASA and other hardware that cannot be polled by a large number of IP addresses, so this collection group is usually 2 collectors). Because most of our stacks are in different physical data centers, we cannot use the provided HA solution. We have to use the DR solution (DRBD + CNAMEs). We routinely test power in our data centers (yearly). Because we have to use DR, we have a hand-touch to flip nodes and change the DNS CNAME half of the times when there is an outage (by design). When the outage is planned, we do this ahead of the outage so that we don't care that the Secondary has dropped away from the Primary. Hopefully, we'll be able to find a way to meet our constraints and improve our resiliency and reduce our hand-touch in future releases. For now, this works for us and our complexity. (I hear that the HA option is sweet. I just can't consume that.)
    Incentivized
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    Return on Investment
    ScienceLogic
    • Once a powerpack is developed and configured for a device for one customer, it is easy to deploy the same powerpack on a second customer estate and configure specifically for that customer without having to reinvent the powerpack. This saves time and therefore money.
    • Once the customer estate tuning is complete, the Operations team have come trust the alerts. This is especially true when transient or self-correcting alerts are automatically cleared without ops team involvement, but a record is still available for audit and debugging purposes. This saves time and therefore money.
    • When setup correctly, it provides good visibility into applications, devices and whole customer estates. This saves time and therefore money when issues arise.
    Incentivized
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    ScreenShots

    ScienceLogic SL1 Screenshots

    Screenshot of Application to infrastructure mapping with APM toolsScreenshot of CRM Business Service MapScreenshot of Mobile Banking Business Service Dashboard OverviewScreenshot of Mobile Banking Business Service Dashboard Availability ViewScreenshot of Mobile Banking Business Service Dashboard Anomalies ViewScreenshot of Business Services Leaderboard Dashboard Overview