SAP Jam vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Jam
Score 8.8 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
SAP JamZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
SAP JamZoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP JamZoho Mail
Features
SAP JamZoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
SAP Jam
7.8
Ratings
1% above category average
Zoho Mail
-
Ratings
Task Management7.90 Ratings00 Ratings
Gantt Charts8.00 Ratings00 Ratings
Scheduling9.00 Ratings00 Ratings
Workflow Automation8.00 Ratings00 Ratings
Mobile Access8.00 Ratings00 Ratings
Search8.00 Ratings00 Ratings
Visual planning tools6.00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SAP Jam
7.0
Ratings
12% below category average
Zoho Mail
-
Ratings
Chat7.00 Ratings00 Ratings
Notifications9.20 Ratings00 Ratings
Discussions9.20 Ratings00 Ratings
Surveys6.50 Ratings00 Ratings
Internal knowledgebase9.30 Ratings00 Ratings
Integrates with GoToMeeting6.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts4.00 Ratings00 Ratings
Integrates with Outlook5.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SAP Jam
7.0
Ratings
11% below category average
Zoho Mail
-
Ratings
Versioning9.60 Ratings00 Ratings
Video files7.30 Ratings00 Ratings
Audio files7.50 Ratings00 Ratings
Document collaboration6.00 Ratings00 Ratings
Access control8.90 Ratings00 Ratings
Advanced security features6.00 Ratings00 Ratings
Integrates with Google Drive4.00 Ratings00 Ratings
Device sync7.00 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
SAP Jam
-
Ratings
Zoho Mail
8.1
Ratings
3% below category average
Anti-malware00 Ratings8.20 Ratings
Customizability00 Ratings8.30 Ratings
Data Loss Protection00 Ratings8.00 Ratings
Threat Detection00 Ratings8.00 Ratings
Sandboxing00 Ratings6.50 Ratings
End-to-End Encryption00 Ratings8.30 Ratings
Management Tools00 Ratings9.00 Ratings
Best Alternatives
SAP JamZoho Mail
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Score 9.5 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Avanan
Avanan
Score 9.4 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Avanan
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Score 9.4 out of 10
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User Ratings
SAP JamZoho Mail
Likelihood to Recommend
8.9
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
4.0
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
Support Rating
2.0
(0 ratings)
9.0
(0 ratings)
User Testimonials
SAP JamZoho Mail
Likelihood to Recommend
For doing the historical data analysis, sap is the most convenient way to capture and collect whole bulk data, which makes the analysis so easy and quick. Apart from this, it links all updated costs with each part so that the most updated cost for the purchased part would be used to calculate the system cost.
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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
  • Inventory planning
  • Design data storage
  • Scheduling
  • Production planning
  • Material consumption
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  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
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Cons
  • The main collaboration function is in the form of discussion forums. Asset-editing a la Office365 or Google Docs would be welcome.
  • JAM has a mobile app, but not all user-generated content is automatically adapted for mobile-view.
  • Users have some control over their notifications by group, but there is a missing level of control that would benefit from.
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  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Likelihood to Renew
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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No answers on this topic
Usability
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
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Support Rating
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
  • Connecting employees together across a disparate org is crucial and has a positive impact on productivity.
  • Allowing users to create their own groups shifts the power to the people who know what they need and can create instantly. In today's ever-narrowing sales cycle, this is crucial.
  • Mobile-friendly plus a native app is necessary as our direct & dealer channel sales teams are often on-the-go.
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  • We have several email accounts for a low cost
  • Easy to train new staff on the system
  • Some confusion exists over Zoho One accounts and what is included
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat