SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Jam
Score 8.8 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
SAP Jam
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
SAP Jam
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SAP Jam
Features
SAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
SAP Jam
7.8
Ratings
1% above category average
Task Management7.90 Ratings
Gantt Charts8.00 Ratings
Scheduling9.00 Ratings
Workflow Automation8.00 Ratings
Mobile Access8.00 Ratings
Search8.00 Ratings
Visual planning tools6.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
SAP Jam
7.0
Ratings
12% below category average
Chat7.00 Ratings
Notifications9.20 Ratings
Discussions9.20 Ratings
Surveys6.50 Ratings
Internal knowledgebase9.30 Ratings
Integrates with GoToMeeting6.00 Ratings
Integrates with Gmail and Google Hangouts4.00 Ratings
Integrates with Outlook5.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SAP Jam
7.0
Ratings
11% below category average
Versioning9.60 Ratings
Video files7.30 Ratings
Audio files7.50 Ratings
Document collaboration6.00 Ratings
Access control8.90 Ratings
Advanced security features6.00 Ratings
Integrates with Google Drive4.00 Ratings
Device sync7.00 Ratings
User Ratings
SAP Jam
Likelihood to Recommend
8.9
(0 ratings)
Likelihood to Renew
4.0
(0 ratings)
Usability
5.0
(0 ratings)
Support Rating
2.0
(0 ratings)
User Testimonials
SAP Jam
Likelihood to Recommend
For doing the historical data analysis, sap is the most convenient way to capture and collect whole bulk data, which makes the analysis so easy and quick. Apart from this, it links all updated costs with each part so that the most updated cost for the purchased part would be used to calculate the system cost.
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Pros
  • Inventory planning
  • Design data storage
  • Scheduling
  • Production planning
  • Material consumption
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Cons
  • The main collaboration function is in the form of discussion forums. Asset-editing a la Office365 or Google Docs would be welcome.
  • JAM has a mobile app, but not all user-generated content is automatically adapted for mobile-view.
  • Users have some control over their notifications by group, but there is a missing level of control that would benefit from.
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Likelihood to Renew
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Support Rating
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Alternatives Considered
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Return on Investment
  • Connecting employees together across a disparate org is crucial and has a positive impact on productivity.
  • Allowing users to create their own groups shifts the power to the people who know what they need and can create instantly. In today's ever-narrowing sales cycle, this is crucial.
  • Mobile-friendly plus a native app is necessary as our direct & dealer channel sales teams are often on-the-go.
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ScreenShots