SAP Commerce Cloud vs. Yo!Kart

For a straight forward B2B shop with a simple frontend the whole SAP Commerce Suite is pretty robust yet fairly expensive. It is still not a true and full blown headless solution so if your enterprise is on a MACH strategy then this product would not be the foundation for it. If a company wants to build rich CX frontend experiences, then Spartacus is probably not the best and a custom frontend would be recommended, in that case you compromise on the advantages of a full blown solution from one vendor

Incentivized

While
searching for the most reliable and promising multi-vendor ecommerce solution,
I came across Yo!Kart from Fatbit Technologies. Before making any
purchase decision I needed a few clarification on their packages and hence I
took contact with one of their sales team member, Ms Kulwinder Kaur. She was
extremely helpful in clarifying most of the doubts I had and she also went
beyond by connecting me with Mr Kapil Grover (VP – Partnership and Alliances)
who made sure all my queries were answered. After a few conversations with
them, I knew my project would be in good hands and hence decided to move
forward with the purchase. My project was handed over to Mr. Abhishek (Project
Manager) and I am so grateful that he was the one assigned for it. Mr. Abhishek
is an extremely dedicated individual and I have developed a very good
professional relationship with him throughout my time working with Fatbit. He ensured all my issues were solved
immediately by maintaining a professional communication throughout. I am
extremely thankfull to him for all determination and extra effort he put in to
ensure my platform was top-notch. He definitely deserves to be promoted for all
the hard work he puts in!

• Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
• Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.

Incentivized

• It has a very simple to use user interface
• They provide us many revenew options, such as PPS and more.
• The customer service is magnificent!

• Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
• There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.

Incentivized

• Providing individual sellers more access to their customer's contact information.
• Update their documentation to reflect recent upgrades.
• better support for Third Party Integrations.

I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.

Besides SmartEdit and Product Catalog, the rest of the application is very good. Including the customer support in case of a need. There are 3rd party offerings for a better content management or Product Management but these not only require additional expensive licensing, they also bring additional development efforts and dependencies to external companies

Incentivized

We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.

Incentivized

Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.

Incentivized

We selected SAP Commerce Cloud over Spryker because SAP Commerce Cloud offers more robust and comprehensive capabilities that align with our business needs.We already had a team who was skilled in hybris (old SAP Commerce) and experience with hybris in the past was good

Incentivized

We chose Yo!Kart over CS-Kart because Yo!Kart is an all-in-one package. We do not have a dedicated software development team that would be needed for customizing CS-Kart. We chose Yo!Kart over Shuup because Shuup does not support a multivendor market that offers both physical and digital download products at the same time.

Its easy to update my catalog and inventory. I have added more SKUs and expanded to international shipping. My items resonate to worldwide markets and I now have the opportunity to sell to them. SAP Commerce Cloud should allow me to scale the company and really touch worldwide. I may also add other products to the portfolio.

Incentivized

• Order value has increased, sales volume has increased, and IT costs have been greatly decreased.
• Infrastructure costs are decreased since human work is eliminated, saving time and energy; order values are also raised as a result of smooth and effective storefront administration.

Incentivized

• It has allowed our vision for a resource marketplace to become a reality.
• We are below our budget estimate for the project development.
• A negative impact has been the long development process.