SAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.
N/A
Shopify Plus
Score 9.0 out of 10
N/A
Shopify Plus is an eCommerce solution built for enterprise-level companies that enables them to sell online and offline across social channels like Facebook , Pinterest, and marketplaces like Amazon and eBay.
$2,300
per month
Pricing
SAP Commerce Cloud
Shopify Plus
Editions & Modules
No answers on this topic
3-year term
$2300
per month
1-year term
$2500
per month
Offerings
Pricing Offerings
SAP Commerce Cloud
Shopify Plus
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
SAP Commerce Cloud
Shopify Plus
Features
SAP Commerce Cloud
Shopify Plus
Online Storefront
Comparison of Online Storefront features of Product A and Product B
SAP Commerce Cloud
7.8
Ratings
0% below category average
Shopify Plus
8.6
Ratings
9% above category average
Product catalog & listings
8.20 Ratings
9.50 Ratings
Product management
7.80 Ratings
8.30 Ratings
Bulk product upload
7.50 Ratings
6.50 Ratings
Branding
8.40 Ratings
8.20 Ratings
Mobile storefront
7.40 Ratings
9.60 Ratings
Product variations
7.60 Ratings
9.20 Ratings
Website integration
7.70 Ratings
8.90 Ratings
Visual customization
8.30 Ratings
9.20 Ratings
CMS
7.60 Ratings
8.20 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
SAP Commerce Cloud
8.1
Ratings
5% above category average
Shopify Plus
8.4
Ratings
9% above category average
Abandoned cart recovery
8.00 Ratings
7.40 Ratings
Checkout user experience
8.20 Ratings
9.40 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
SAP Commerce Cloud
6.9
Ratings
18% below category average
Shopify Plus
9.6
Ratings
15% above category average
eCommerce security
6.90 Ratings
9.60 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
SAP Commerce Cloud
7.3
Ratings
5% below category average
Shopify Plus
8.3
Ratings
7% above category average
Promotions & discounts
7.60 Ratings
8.70 Ratings
Personalized recommendations
7.10 Ratings
8.30 Ratings
SEO
7.30 Ratings
7.90 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
For a straight forward B2B shop with a simple frontend the whole SAP Commerce Suite is pretty robust yet fairly expensive. It is still not a true and full blown headless solution so if your enterprise is on a MACH strategy then this product would not be the foundation for it. If a company wants to build rich CX frontend experiences, then Spartacus is probably not the best and a custom frontend would be recommended, in that case you compromise on the advantages of a full blown solution from one vendor
Shopify Plus makes order management simple and less error prone. Connecting our ERP allows us to seamlessly manage our product listings, fulfill orders, and sync customer data. Limitations to the number of product variants requires attention from our staff to make sure our products sync without issue. Other than being arbitrary, there's really no need to limit the number of product variants.
Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
Great new features consistently being added, ahead of the curve on almost everything
Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
Most Merchant Success Managers are good and genuinely want to be helpful
A fantastic user interface, very logical and easy to use
Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.
The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
The 24/7 support doesn't seem as dedicated as they once were.
I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
Besides SmartEdit and Product Catalog, the rest of the application is very good. Including the customer support in case of a need. There are 3rd party offerings for a better content management or Product Management but these not only require additional expensive licensing, they also bring additional development efforts and dependencies to external companies
Shopify Plus is intutive as stated previously. It's easy to find what we want and edit (reports, products, online store theme, etc...) You dont need to have a ton of coding experience to be able to get a website up and running on Shopify Plus. The reason I wont give a 10/10 and gave an 8 is because I do think it is heavily realiant on app and it can open up a can of worms with the amout of apps that are out there, their costs, and which one to chose. There are also some internal limitations as stated previously with discounts and personalized message for different customer groups. But overall, it is a good platform that I recommend.
We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
We selected SAP Commerce Cloud over Spryker because SAP Commerce Cloud offers more robust and comprehensive capabilities that align with our business needs.We already had a team who was skilled in hybris (old SAP Commerce) and experience with hybris in the past was good
Shopify Plus is an all in one service. You are able to keep track of invoices and payments. Shopify Plus also offers options for shipping and connects your tracking number to you order which allows for easy tracking. Your tracking number is also a link which makes it even easier.
Its easy to update my catalog and inventory. I have added more SKUs and expanded to international shipping. My items resonate to worldwide markets and I now have the opportunity to sell to them. SAP Commerce Cloud should allow me to scale the company and really touch worldwide. I may also add other products to the portfolio.
Order value has increased, sales volume has increased, and IT costs have been greatly decreased.
Infrastructure costs are decreased since human work is eliminated, saving time and energy; order values are also raised as a result of smooth and effective storefront administration.
Definitely makes selling on multiple platforms easy, saving us time and effort.
Keeps all of our business in one place, saving us money on other apps to manage each aspect.
Automatically flags potential fraudulent orders, preventing us from accidentally shipping to a scam.
During our busiest months, we don't see any slowdowns, which allows us to go full throttle with all ads and marketing without worrying about whether or not the software can handle it.
