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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sana Commerce Cloud

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sana Commerce is an eCommerce platform that provides an integrated shopping cart software for both Microsoft Dynamics and SAP.N/A

    SAP Commerce Cloud

    Score7.9 out of 10
    N/ASAP Commerce Cloud (formerly Hybris) is designed to help businesses sell more goods, services, and digital content through every touchpoint, channel, and device through their multichannel ecommerce and order management solution, available as a SaaS or on-premise.N/A
    Pricing
    Sana Commerce CloudSAP Commerce Cloud
    Editions & Modules
    Essential
    Request pricing
    per year per installation
    Pro
    Request pricing
    per year per installation
    Advanced
    Request pricing
    per year per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    Sana Commerce CloudSAP Commerce Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSana's pricing model is made up of two parts. It includes: •A one-time setup fee •A monthly subscription fee, including hosting and services Sana also offers add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).
    More Pricing Information
    Community Pulse
    Sana Commerce CloudSAP Commerce Cloud
    Considered Both Products
    Sana Commerce
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    67 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    58 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    67 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    53 Answers
    Features
    Sana Commerce CloudSAP Commerce Cloud
    Online Storefront
    Comparison of Online Storefront features of Sana Commerce Cloud and SAP Commerce Cloud
    Feature
    Sana Commerce Cloud
    7.4
    1 Ratings
    6% below category average
    SAP Commerce Cloud
    7.9
    79 Ratings
    1% above category average
    Product catalog & listings7.01 Ratings8.375 Ratings
    Product management8.01 Ratings7.875 Ratings
    Bulk product upload7.01 Ratings7.572 Ratings
    Branding8.01 Ratings8.569 Ratings
    Mobile storefront8.01 Ratings7.469 Ratings
    Website integration6.01 Ratings7.774 Ratings
    Visual customization7.01 Ratings8.470 Ratings
    CMS8.01 Ratings7.871 Ratings
    Product variations00 Ratings7.669 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Sana Commerce Cloud and SAP Commerce Cloud
    Feature
    Sana Commerce Cloud
    7.0
    1 Ratings
    9% below category average
    SAP Commerce Cloud
    8.2
    71 Ratings
    7% above category average
    Checkout user experience7.01 Ratings8.370 Ratings
    Abandoned cart recovery00 Ratings8.014 Ratings
    Online Payment System
    Comparison of Online Payment System features of Sana Commerce Cloud and SAP Commerce Cloud
    Feature
    Sana Commerce Cloud
    8.0
    1 Ratings
    4% below category average
    SAP Commerce Cloud
    7.1
    62 Ratings
    16% below category average
    eCommerce security8.01 Ratings7.162 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Sana Commerce Cloud and SAP Commerce Cloud
    Feature
    Sana Commerce Cloud
    7.7
    1 Ratings
    0% below category average
    SAP Commerce Cloud
    7.5
    71 Ratings
    3% below category average
    Promotions & discounts8.01 Ratings7.770 Ratings
    Personalized recommendations7.01 Ratings7.263 Ratings
    SEO8.01 Ratings7.561 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Sana Commerce Cloud and SAP Commerce Cloud
    Feature
    Sana Commerce Cloud
    8.5
    1 Ratings
    6% above category average
    SAP Commerce Cloud
    8.1
    72 Ratings
    1% above category average
    Order processing8.01 Ratings8.269 Ratings
    Inventory management9.01 Ratings8.264 Ratings
    Shipping8.01 Ratings8.564 Ratings
    Custom functionality9.01 Ratings7.668 Ratings
    Multi-site management00 Ratings8.267 Ratings
    Best Alternatives
    Sana Commerce CloudSAP Commerce Cloud
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Shopify Plus
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sana Commerce CloudSAP Commerce Cloud
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.3
    (81 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (14 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.6
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    9.6
    (48 ratings)
    User Testimonials
    Sana Commerce CloudSAP Commerce Cloud
    Likelihood to Recommend
    Sana Commerce
    Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names). If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.
    Incentivized
    Read full review
    SAP
    SAP Commerce Cloud is well-suited for large enterprises requiring robust personalization, seamless multi-channel integration, and the ability to handle high-volume transactions, especially during peak periods like Black Friday. Its scalability and advanced features make it ideal for businesses needing to manage complex product catalogs and global operations.Enough development capacities are needed to have a best in class shop
    Incentivized
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    Pros
    Sana Commerce
    • Quote Workflow--pretty simple and easy to understand and implement
    • Easy-to-learn admin tools
    • Very flexible/customizable initial configuration
    Incentivized
    Read full review
    SAP
    • Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
    • Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.
    Incentivized
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    Cons
    Sana Commerce
    • The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
    • The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
    • You can't import SKUS to populate a landing page programmatically.
    Incentivized
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    SAP
    • It's a little pricey; further cost reductions will expand product selection; also, trained operators are required.
    • HAC occasionally functions extremely slowly and does not provide any problem messages; it simply gets stuck. Logging into the Backoffice for testing purposes causes a lot of trouble; it does not enable us to log in in one attempt, and the page refreshes every time we enter in the credentials.
    Incentivized
    Read full review
    Likelihood to Renew
    Sana Commerce
    No answers on this topic
    SAP
    I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.
    Read full review
    Usability
    Sana Commerce
    No answers on this topic
    SAP
    More true headless and a more rationale pricing. Since moving from the Hzbris Monolyth towards SAP Commerce Cloud a lot of progress has been made, but dissecting the monolyth into composable components where you just pay for what you use is still a longer journey and here pricing should be more realistic. Things become so expensive once they have the SAP stamp on them (example the SAP CIAM)
    Incentivized
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    Support Rating
    Sana Commerce
    No answers on this topic
    SAP
    We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.
    Incentivized
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    Implementation Rating
    Sana Commerce
    No answers on this topic
    SAP
    Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.
    Incentivized
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    Alternatives Considered
    Sana Commerce
    Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs. They are constantly upgrading their platform so you can keep your eCommerce up to date, but you must consider an extra cost to adapt it to the latest version.
    Incentivized
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    SAP
    SAP Cloud is much better than GoDaddy. it was a smooth transition and every aspect of the program is easier. My scalability increased greatly from GoDaddy to SAp Commerce Cloud and sales are now tracked easier and inventory is at the touch of a button, making sales much easier than previous software.
    Incentivized
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    Scalability
    Sana Commerce
    No answers on this topic
    SAP
    The business users/admins were able to quickly segment products by brand, allowing for unique branding and header-less page design. As new products are added to the SAP backend, all characteristics and pricing automatically migrate to Commerce Cloud. We also segment our user sign-on (domains) by brand and allow targeting displays.
    Incentivized
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    Return on Investment
    Sana Commerce
    • The ROI was 18% more than expected
    • Our traffic has increased by 250%
    • Some of our clients think our site is too complex
    Incentivized
    Read full review
    SAP
    • It has a positive impact on my client's business and ROI is higher than expected. As orders count is increasing due to smooth and better experience.
    • My current client's customers have given very positive experience about new website built on SAP Commerce Cloud.
    • Due to SAP Commerce Cloud website rollout is very easy and due to it, my current client has introduced around 25 websites. As SAP Commerce Cloud logic needs to develop once and can be reused for multiple websites easily with minimal effort.
    • Branding is also very easy as promotions, events can be implemented on the website easily and with minimum time.
    • SAP Commerce has helped our client to integrate the Recommendation tool ISS which is easy to configure after this tool product sale is increased. The best thing was that integration was very easy and quick.
    • One option of Blue/Green deployment helping us to check the production release in advance on production environment. Prev we don't have this option and many times face P1 issue in prod which had ruined client reputation. But now this feature is helping lot
    Incentivized
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    ScreenShots

    Sana Commerce Cloud Screenshots

    Screenshot of The redesigned Sana Admin's fresh new look, to make it more user-friendly.Screenshot of Customers segmentation in Sana Commerce. Customer segmentation is a marketing strategy that involves dividing a target market into subsets of customers that are similar in specific ways, for example, customers from a certain country or those customers who are essential for the business's prosperity.Screenshot of A personalized storefront with products and content tailored to the customer.Screenshot of Related products are used by Sana to add similar or substitute products like accessories or spare parts and build relationships between the related products and the original product. These product relations can be built in ERP and are used for cross- and up-selling, or they can be also used to provide alternatives in case any of these products are out of stock.Screenshot of Sana Commerce Insights (SCI) is a Sana product providing commercial insights, with extensive options and services. It is an add-on to Sana Commerce Cloud that offers a holistic overview of commercial data.Screenshot of Locations provide customers with an alternative delivery location where they can collect their orders. Instead of delivering a package to the customer’s home or business address, the customer can select a location and collect his or her order at a time that is convenient for him or her. The location can be a physical store, a warehouse, a pickup location of delivery service or any other place specified.

    SAP Commerce Cloud Screenshots

    Screenshot of the Product Cockpit for managing catalogs, categories and product contentScreenshot of Order Management Capabilities including sourcing and allocation rulesScreenshot of commerce sites on two different mobile devicesScreenshot of a landing page from an e-commerce siteScreenshot of a web page with product categories and search results from an e-commerce siteScreenshot of headless commerce storefronts