Sana Commerce Cloud vs. SAP Commerce Cloud

Its suited more for B2B-focused or mid-size companies that want to have a more robust platform for their eCommerce and don't want to invest that much (like the case of Magento and other big names). If you want to make constant UX and design enhancements and tests, you'll have a couple of headaches. It's not that bad but; you wont be able to do it all without customizing and spending good money on it.

Incentivized

For a straight forward B2B shop with a simple frontend the whole SAP Commerce Suite is pretty robust yet fairly expensive. It is still not a true and full blown headless solution so if your enterprise is on a MACH strategy then this product would not be the foundation for it. If a company wants to build rich CX frontend experiences, then Spartacus is probably not the best and a custom frontend would be recommended, in that case you compromise on the advantages of a full blown solution from one vendor

Incentivized

• Quote Workflow--pretty simple and easy to understand and implement
• Easy-to-learn admin tools
• Very flexible/customizable initial configuration

Incentivized

• Centralized Data Management: SAP Commerce Cloud excels in centralizing data from various operational sectors, which is pivotal in the chemicals industry. This feature allows for better oversight and management of complex supply chains, regulatory compliance, and customer interactions. Having a single source of truth for crucial business data minimizes discrepancies and promotes informed decision-making.
• Real-Time Data Processing: The real-time data processing capability of SAP Commerce Cloud is invaluable. It aids in timely adherence to regulatory changes and helps in meeting customer demands promptly. In a sector where regulations and market conditions are ever-evolving, real-time data processing is fundamental for maintaining compliance and ensuring customer satisfaction.

Incentivized

• The service could be much better. It's expensive and hard to monitor because they only check cases twice a week (if you don't have a pre-plan).
• The language and different time schedules have been an issue for tech problems. They're in Holland and Ukraine and we're in Mexico, and is really hard to find developers who know the platform to hire as an extra resource.
• You can't import SKUS to populate a landing page programmatically.

Incentivized

• Some procedures in the CMS are usually very slow, specifically in the CMS Cockpit; I cannot use most of the templates or manage certain content. For this reason, I try to find other alternatives, but they are not as efficient as CMS Cockpit should be.
• There are some functions that are a bit outdated, more like the user interface; it is worth mentioning that this is a very important tool because it is the first contact that customers have with the software and the company as such.

Incentivized

I truly enjoy leading Hybris development projects and participating in new feature development for the platform. I see huge potential for growth and hope to be instrumental in bringing Hybris to the bleeding edge of presentation layer technology.

Besides SmartEdit and Product Catalog, the rest of the application is very good. Including the customer support in case of a need. There are 3rd party offerings for a better content management or Product Management but these not only require additional expensive licensing, they also bring additional development efforts and dependencies to external companies

Incentivized

We have the right to open a ticket or submit request to SAP support teams for all the problems we have experienced. They also provide solutions for critical issues within 48 hours. In addition, the product has support documents such as a user guide and admin guide. In addition, there is a strong community of users. In this way, we can access solution of some specific problems that we have fallen on from there.

Incentivized

Scalability of the product was good Seamless integrations were helped in reducing the implementation for the development team to integrate with the SAP ERP Product framework helped customer to customize and adapt the new features which were developed basis business processes and ease of customer experience. Deployment and creation of the build becomes very easy with the CCv2 setup.

Incentivized

Sana Commerce is not as robust, flexible (or expensive) as Magento but is better (and more expensive) than Shopify. It is well balanced and you can customize according to your clients' needs. They are constantly upgrading their platform so you can keep your eCommerce up to date, but you must consider an extra cost to adapt it to the latest version.

Incentivized

We selected SAP Commerce Cloud over Spryker because SAP Commerce Cloud offers more robust and comprehensive capabilities that align with our business needs.We already had a team who was skilled in hybris (old SAP Commerce) and experience with hybris in the past was good

Incentivized

Its easy to update my catalog and inventory. I have added more SKUs and expanded to international shipping. My items resonate to worldwide markets and I now have the opportunity to sell to them. SAP Commerce Cloud should allow me to scale the company and really touch worldwide. I may also add other products to the portfolio.

Incentivized

• The ROI was 18% more than expected
• Our traffic has increased by 250%
• Some of our clients think our site is too complex

Incentivized

• Order value has increased, sales volume has increased, and IT costs have been greatly decreased.
• Infrastructure costs are decreased since human work is eliminated, saving time and energy; order values are also raised as a result of smooth and effective storefront administration.

Incentivized